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Senior RCM Manager, Client Executive
Veradigm®RCM Sr Manager Client Executive managing client relationships and service interactions across multiple clients. Responsible for oversight on billing/collection statistics and client expectations management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, effective communication, and problem resolution while leveraging knowledge of medical coding and billing systems. Proficient in utilizing Microsoft products and various billing systems to support client needs and enhance service delivery.
Highest-signal resume keywords
CPT CodingICD CodingClient Relationship ManagementMicrosoft ExcelBilling Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CPT CodingICD CodingBilling SystemsMedical TerminologyData AnalysisProblem ResolutionMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMS Access
Soft Skills
Effective CommunicationClient ManagementCollaborationDecision MakingRelationship Building
Tools & Technologies
LaserFicheNext GenProAllscriptsEpicCrystal Reports
Industry Keywords
Service Level AgreementClient ExecutivesBilling/Collection StatisticsSales CycleEMRs
About the role
Key responsibilities & impact- Responsible across multiple clients, including strategic clients with larger volumes
- Proactively manages and directs client communications and RCMS service interactions
- Regularly cultivates and fosters positive client relationships, most typically with client executives
- Manages client expectations based on Service Level Agreement and effective decision making
- Works collaboratively with various departments within RCMS and Allscripts to resolve client concerns
- Provides significant analysis expertise, trending and problem resolution
- Provides high-level oversight on key billing/collection statistics across multiple clients
- Participates in Sales Cycle demos and/or walkthroughs
- Acts as a subject matter expert
- Supports AVP role on business-related matters
Requirements
What you’ll need- Knowledgeable of CPT and ICD coding and medical terminology
- Extensive knowledge with email, search engines, Internet
- Ability to effectively use payer websites and LaserFiche
- Intermediate practical knowledge and use of Microsoft products; Outlook, Word, Excel and PowerPoint
- Preferred experience with MS Access, Crystal reports
- General knowledge of and the ability to learn/regularly use various billing systems, EMRs and interfaces
- Previous experience with various billing systems such as Next Gen, Pro, Allscripts, Epic, and others
- Accounting skills preferred
Benefits
Comp & perks- holidays
- vacation
- medical insurance
- dental insurance
- vision insurance
- company paid life insurance
- retirement savings