Vanta

Security Engineer

• Serve as a trusted thought partner, consultant, and coach to CISO and senior leaders across the CTS organization
• Be the primary point of contact on all people-related matters for CTS org at all levels
• Provide support, guidance, and thought leadership on areas such as performance management, change management, employee relations, workforce and talent planning, career development, manager development, etc.
• Collect and analyze data to deliver insights and drive recommendations that support the business
• Assess organizational health and effectiveness on a regular basis and identify opportunities to drive improvements and efficiencies
• Drive the project management and execution of critical People programs such as performance reviews, compensation planning, talent reviews, and engagement surveys
• In partnership with cross-functional stakeholders and the broader People team, build and implement top-tier, scalable programs and policies to attract, retain, and grow outstanding talent at Vanta.

Lead People Business Partner, Security

Product Marketing

• Own the strategy and operations for all GTM data in Salesforce, including contacts, accounts, opportunities, and product data
• Develop and execute the enrichment strategy, determining what data to enrich, when, and through which vendors
• Manage relationships with data enrichment and acquisition vendors (ZoomInfo, Clearbit, etc.), including contract negotiations, optimization, and budget management
• Provide front-line data support to end users (SDRs, AEs, CSMs), troubleshooting data issues and ensuring teams understand how to effectively use data
• Establish and maintain data quality standards including integrity checks, accuracy validation, and deduplication strategy
• Own data movement architecture—managing how data flows into Salesforce, out to other GTM systems, and into the data warehouse
• Implement observability and monitoring frameworks to track data health, quality metrics, and system performance
• Define and execute net new data acquisition strategy, including sourcing decisions, timing, budget allocation, and vendor selection
• Understand data usage patterns across teams, establish purging policies, and monitor signals that indicate data lifecycle needs
• Use SQL/SOQL to analyze data quality issues, validate transformations, and coordinate cross-functionally with Data Engineering and GTM Systems teams

GTM Salesforce Data Quality Lead

Human Resources

• Administer global leave of absence programs end-to-end, partnering with regional People teams to ensure compliance, accurate tracking, and a positive employee experience.
• Perform ongoing benefits and payroll reconciliations, identify and resolve discrepancies, and collaborate with vendors and internal payroll partners to maintain accurate records.
• Serve as the primary point of contact for employee benefits and leave-related inquiries, including support during new hire onboarding.
• Build, document, and continuously improve benefits and leave administration processes, tools, and workflows to support scalability and operational consistency.
• Maintain benefits data integrity across systems and support audits, reporting, and compliance requirements, including but not limited to FSA Non-Discrimination Testing, 1095-C reporting, SFHCSO, etc.
• Support cross-functional and strategic global benefits initiatives as business needs evolve.

Benefits Specialist

Growth Marketing

• Own the full Sales Chat strategy across web and product entry points, with a focus on turning high-intent visitors into qualified pipeline
• Decide where chat should run, which pages and journeys it supports, and when it adds value versus noise
• Design and implement the full chat program including hours, rep coverage, lead handoff rules, and workflows for follow-up
• Build the analytics needed to monitor and improve chat performance including chat open rates, first response time, rep engagement, conversion to meeting, and impact on pipeline
• Run structured experiments to improve coverage, lead quality, response speed, and handoff outcomes using clear test designs that quantify business impact
• Partner with Paid and SEO teams to connect high-performing traffic sources to live chat coverage
• Collaborate with Product and Support to bring chat into relevant in-app moments and ensure qualified leads are not stuck in support flows
• Set clear guidelines for when and if AI or bots are used, prioritizing fast, helpful human interactions for qualified leads
• Own all dashboards and weekly reporting on Sales Chat performance, opportunities, and blockers
• Work with Lifecycle and Growth to align chat with broader campaigns, offers, and messaging
• Prepare for future product-led growth by shaping how in-app behavior will drive live sales engagement in 2026
• Act as the point person for Sales Chat at Vanta, accountable for setup, performance, iteration, and long-term success

Senior Manager, Growth & Demand

Systems Engineer

• Partner with G&A teams (People, Finance, Legal, IT, Security) to identify high-impact opportunities for AI-driven improvements
• Analyze existing systems and workflows to uncover areas where AI can reduce toil, improve accuracy, or accelerate outcomes
• Design and implement AI-enabled solutions that align with functional needs and company standards
• Lead AI solutions that span multiple teams or apply broadly across the company (e.g., internal assistants, automation, intelligence layers)
• Help establish best practices and reusable patterns for internal AI development within Corporate Engineering
• Build and configure AI-driven solutions using a mix of declarative (clicks-based) tools and custom development (code)
• Integrate AI capabilities into existing internal systems while maintaining security, privacy, and data integrity
• Evaluate and recommend AI tools and platforms based on business impact, technical fit, and risk considerations
• Translate business problems into technical solutions through close partnership with internal stakeholders
• Partner with Security, Legal, and IT to ensure AI solutions meet compliance, privacy, and governance requirements
• Balance experimentation and iteration with operational rigor and long-term maintainability.

Systems Engineer – AI Solutions

Technical Program Manager

• Lead internal AI initiatives from concept through execution, including use case discovery, pilot coordination, rollout planning, and adoption tracking
• Partner with Security, Legal, and GRC to support safe, responsible AI use, including policy alignment, tooling guardrails, and change management
• Coordinate cross-functional stakeholders to evaluate AI tools and integrations that improve productivity and operational efficiency
• Bring structure to ambiguous AI initiatives by defining goals, success metrics, timelines, and ownership
• Support internal education, enablement, and documentation related to tools and best practices
• Lead strategic Corporate Engineering initiatives beyond AI, including tooling improvements, workflow optimization, and operational programs
• Partner with cross-functional teams to identify needs, engage subject matter experts, and align solutions with business and operational goals
• Provide program management rigor across multiple concurrent initiatives, ensuring timely delivery and clear communication
• Communicate effectively across all levels of the organization, including senior leadership, tailoring messaging to different audiences
• Lead change management for new tools and initiatives, including rollout planning, training, and adoption support

Technical Program Manager, Enterprise Engineering

Software Engineer

• Own the setup, maintenance, and day-to-day reliability of in-office AV systems, conference rooms, and collaboration tools.
• Serve as the primary point of contact for AV support during meetings, internal events, and other high-visibility moments.
• Design, standardize, and document reliable conference room and hybrid collaboration experiences across Vanta offices.
• Plan, test, and operate AV for internal events such as all-hands, exec meetings, offsites, and hybrid events.
• Provide high-quality IT support for Vanta’ns in-office and remotely, including onboarding/offboarding, account provisioning, and hardware management.
• Administer and support core IT systems such as Google Workspace, Okta, Jamf, and macOS devices, with an eye toward security, reliability, and scale.
• Partner closely with Workplace, People, Security, and Exec teams on office technology needs, upgrades, and new buildouts.
• Create clear documentation, runbooks, and checklists for IT and AV workflows to improve consistency and reduce friction.
• Participate in an on-call rotation for urgent IT or workplace technology issues.

IT/AV Operations Engineer

• Deliver on projects with multiple stakeholders and engineers to deliver significant impact to our business
• Set direction for critical technical surface areas, enabling us to stay ahead of continued rapid growth
• Design, develop, and own new product functionality and/or infrastructure leveraging modern frameworks and tooling (TypeScript, React, Node.js)
• Work with talented and kind engineers to make a significant impact on our customer base, enabling them to improve their security and prove it
• Contribute to building Vanta’s engineering culture as we grow

Fullstack Software Engineer, Cloud, Code, Security

Support Engineer

• Provide technical support to our customers through our available channels (email, screen sharing and chat) with timely responses and resolutions to their inquiries within the established SLAs
• Master Vanta’s product, learning the ins, outs, ‘work-arounds’ and ‘don’t-do-thats’
• Explain complex solutions in simplified terms to customers, while documenting solutions for scale
• Problem solve and troubleshoot for customers in a repeatable manner, building using Support CRM to track & identify trends
• Create reproducible test cases for the Product team and provide feedback to enhance the product
• Escalate bug reports for validation and actively participate in product-fixes
• Proactively contribute to our internal and external documentation and knowledge-base, processes, and team-efficiency
• Actively participate in daily team troubleshooting sessions, weekly team meetings and huddles

Technical Support Specialist

Account Manager

• Own the end-to-end renewal process for a portfolio of 2—250 accounts in the up to 10 employees segment
• Proactively reach out to customers 60-90 days prior to renewal dates
• Manage on average 10-15 renewals per month, with fluctuation based on quarterly cycles
• Navigate standard MSA contracts including auto-renewal clauses and 10% year-over-year uplifts
• Accurately forecast renewal outcomes and maintain forecasting hygiene in Salesforce/Clarity
• Conduct light discovery conversations to understand customer health, usage, and satisfaction
• Build and maintain strong relationships with customers to ensure retention
• Address customer concerns and objections proactively
• Collaborate with Customer Success Managers on at-risk accounts
• Identify and surface expansion opportunities within your book of business
• Maintain accurate records of customer interactions, renewal status, and forecasting data
• Follow established renewal playbooks and communication sequences
• Manage renewal pipeline with clear next steps and accurate stage progression
• Meet or exceed renewal rate and revenue retention targets
• Provide weekly forecasts and updates to leadership

Account Manager – Renewal Specialist

AI Engineer

• Enhance and expand the Agentic experiences to meet the evolving needs of the Vanta platform.
• Create and maintain high-quality AI patterns
• Pair and collaborate with product teams on improving workflows
• Help define a playbook for iterative experimentation with engineering
• Bring the latest thinking to help enable our EPD organization at large

Senior Product Designer, AI Platform

Solutions Engineer

• Lead technical discovery with prospects to understand their security, compliance, cloud infrastructure, and development workflows.
• Partner closely with Account Executives to develop deal strategy, identify technical champions, and guide prospects through evaluation, proof-of-value, and purchase decisions.
• Deliver tailored product demonstrations, walkthroughs, and integration deep dives aligned to customer use cases and success criteria.
• Act as the primary technical advisor during the evaluation process, addressing technical objections, competitive comparisons, and solution fit.
• Develop and maintain deep expertise in our product capabilities, integrations, configurations, APIs, partner ecosystem, and competitive landscape.
• Design and explain how our solution integrates with customers’ cloud providers, identity systems, version control platforms, and security tooling.
• Ensure a clean technical handoff to Customer Success and Implementation teams post-sale.
• Support revenue growth by responding quickly and effectively to inbound technical questions from Sales and prospects.
• Help qualify opportunities by identifying technical fit, risks, and dependencies early in the sales cycle.
• Participate in account planning, QBRs, and expansion conversations by demonstrating ongoing technical value.
• Capture and communicate structured customer feedback to Product, helping influence roadmap priorities for the Upmarket segment.
• Build reusable demos, technical documentation, reference architectures, and enablement materials in partnership with Product, Success, and Marketing.
• Contribute to a collaborative, inclusive Solutions Engineering culture focused on continuous improvement, technical excellence, and customer empathy.

Solutions Engineer – Commercial

Program Manager

• Design and maintain a clear, end-to-end education journey for upmarket and enterprise customers, aligned to onboarding, expansion, and long-term success.
• Define what “great” education looks like for this segment and translate that into repeatable programs and assets.
• Establish success metrics to measure the impact of education on adoption, confidence, and customer outcomes.
• Develop and maintain educational content tailored to mid-market and enterprise needs, including linear learning courses, live and virtual training sessions, and technical and product-focused articles.
• Ensure content is practical, outcome-oriented, and reflects real customer workflows and use cases.
• Continuously iterate on content based on customer feedback, product changes, and support insights.
• Plan and deliver custom training sessions for Vanta’s premium support and strategic customers.
• Facilitate live training with confidence and clarity for technical and executive audiences.
• Adapt training in real time based on customer maturity, risk profile, and goals.
• Identify gaps in educational resources and spot recurring customer challenges and opportunities for enablement.

Lead People Business Partner, Security

GTM Salesforce Data Quality Lead

Benefits Specialist

Senior Manager, Growth & Demand

Systems Engineer – AI Solutions

Technical Program Manager, Enterprise Engineering

IT/AV Operations Engineer

Fullstack Software Engineer, Cloud, Code, Security

Technical Support Specialist

Fullstack Software Engineer, Cloud, Code, Security

Account Manager – Renewal Specialist

Account Manager – Renewal Specialist

Senior Product Designer, AI Platform

Solutions Engineer – Commercial

Program Manager, Upmarket Education