USA TODAY Network

Account Manager

• Build, maintain, and grow client relationships by managing advertising campaigns across search, display, social, and O&O digital/print media platforms
• Serve as the primary post-sales point of contact for client concerns and needs
• Partner with sales teams to own client relationships, build rapport, demonstrate transparency, and deliver against business objectives
• Understand and anticipate client expectations, gain alignment, and mobilize partner teams
• Maintain open communication through weekly, monthly, and other performance reviews
• Articulate media programs and develop campaign strategies and implementation plans
• Collaborate with sales and post-sales optimization teams on digital strategies and executions
• Advise clients on ongoing and upcoming marketing strategies
• Ensure consistent marketing messaging across paid search, organic presence, display, social media, and O&O digital/print channels
• Review daily campaign performance, assess trends, facilitate performance discussions, and identify new advertising techniques
• Communicate and collaborate with digital solutions, ad operations, and backend support teams to deliver and exceed client objectives

Account Manager – PS Affiliates and Partner Account Management

QA Engineer

• Propose, build, and maintain modular QE tools usable across many projects
• Collaborate with product, editorial, and engineering teams to embed quality throughout the development lifecycle
• Integrate automated tools and tests into CI/CD pipelines to support rapid deployment and minimize production defects
• Ensure test coverage for critical workflows including content ingestion, publishing, personalization, and user engagement
• Champion testability and observability in high-traffic, high-availability environments
• Mentor teams on automation best practices and improve developer ownership of quality
• Analyze test results and production metrics to identify trends, gaps, and improvement opportunities
• Build services and pipelines using cloud resources
• Add dashboards, alerting, and other observability capabilities
• Scale quality engineering tools across the business

Senior Developer – Quality Engineering

Project Manager

• Own project initiation, planning, execution, and closure across 3–6+ concurrent Google Workspace migrations and technical projects
• Serve as the primary operational point of contact for client stakeholders, IT directors, and executive sponsors
• Translate technical concepts into clear business updates
• Coordinate Google Certified Deployment Engineers, Change Management Trainers, and Solution Architects
• Schedule resources, assign tasks, and track deliverables
• Identify project risks, technical dependencies, and potential bottlenecks
• Lead formal change control processes to manage scope creep and project timelines
• Coordinate user training and change management strategies for end-user adoption during legacy email/data migrations
• Ensure project deliverables meet Google Cloud deployment standards, security baselines, and client SLAs

Sales

• Design annual and in-year sales incentive plans, including performance measures, quotas, thresholds, accelerators, decelerators, payout curves, SPIFFs, and role-specific incentive structures
• Partner with Sales Leadership to translate business priorities into sales compensation strategies
• Evaluate whether plans drive intended seller behaviors and business outcomes
• Develop financial and behavioral models to assess incentive ideas before implementation
• Analyze business impact, cost, seller behavior, pay-for-performance alignment, and ROI
• Own governance for sales compensation programs, including documentation, policy interpretation, exception governance, audit readiness, and change management
• Partner with implementation operations teams while maintaining ownership of plan intent and governance
• Advise Sales Leadership, Finance, HR, Revenue Operations, and Payroll on compensation strategy
• Present data-driven recommendations and influence executive decision-making
• Evaluate seller attainment, incentive effectiveness, plan competitiveness, and business outcomes
• Refine compensation programs to improve performance, simplicity, and scalability

Sales Incentive Design Manager

Administration

• Manage Communities Choice ballot updates and revisions, including category changes, business additions or removals, spelling corrections, and deadline-driven updates
• Coordinate and fulfill advertiser requests related to Communities Choice campaigns
• Support social media fulfillment and execution for Communities Choice promotions
• Submit, track, and manage Meta partnership requests for scheduled social content and paid partnership tagging
• Collaborate with Promotions, Sales, Design, Events, and Social teams to complete campaign assets, approvals, and deliverables accurately and on time
• Maintain tracking systems for ballot revisions, partnership approvals, campaign progress, and advertiser requests
• Troubleshoot Meta partnership access, permissions, and platform functionality issues
• Ensure paid partnership and social media requests align with campaign timelines, client expectations, and platform requirements
• Maintain process documentation, workflow guidelines, and best practices for ballot administration and social campaign management
• Identify opportunities to improve operational efficiency, communication, and campaign workflows

Communities Choice Ballot Administration, Promotions Social Manager

Video Editor

• Work alongside production staff to pitch, write, edit, publish, program, and share news videos across USA TODAY Network digital platforms
• Track updates and new developments on assignments
• Maintain communication with video team leaders, the National News Desk, USA TODAY editors, writers, reporters, and local network properties
• Edit and produce videos for nationally significant news, trending stories, explainers, and social video content
• Obtain video and information from USA TODAY Network properties for production
• Monitor social media and third-party content providers to identify viral moments
• Write metadata to drive audience engagement
• Conduct remote interviews for short-form storytelling
• Program and distribute live and on-demand video in articles, playlists, social media, and other platforms
• Monitor digital analytics and make programming and optimization decisions
• Monitor video platforms across desktop, mobile web, apps, and social media
• Handle other essential tasks as assigned

Weekend Video Producer, News

Account Executive

• Own the full sales cycle: prospect, qualify, present, negotiate, and close new business
• Meet and exceed monthly revenue and activity targets
• Conduct daily outbound outreach to small and medium-sized businesses
• Build, manage, and maintain a pipeline using Salesforce CRM
• Present event sponsorship and advertising solutions to business decision-makers
• Partner with internal teams to identify upsell and cross-sell opportunities
• Maintain accurate forecasting, notes, and activity tracking in CRM

Inside Sales Representative

• Pursue and close new business and revenue streams
• Retain, manage, and grow clients in the ever-changing digital landscape
• Work within a team to manage the client relationship and retain and build account revenue
• Identify and understand market potential, develop and execute sales strategies across multiple platforms
• Articulate and present our suite of products to business decision makers
• Communicate with customers proactively via phone, email and in person
• Conduct face-to-face customer meetings, presentations, proposals and demonstrations
• Manage a specified sales pipeline and develop a strategy for long-term sustained success
• Conduct client check-ins, upsell/cross-sell accounts, and address client market share concerns
• Utilize CRM (Salesforce) effectively and efficiently recording all sales activity

Enterprise Account Executive

• Mentor and manage 2 - 4 Account Managers and onboard new team members
• Partner with sales leaders and brand managers to exceed revenue goals
• Manage projects from start to finish—campaign objectives, ad copy, billing
• Work closely with Sales, Client Services, and internal departments to keep campaigns on track
• Navigate challenges and find creative solutions to grow accounts
• Develop deep knowledge of products, digital platforms, and client business models

Associate Manager, Account Management – Local Sales

• Mentor and manage 2 - 4 Account Managers, onboard new team members.
• Partner with sales leaders and brand managers to exceed revenue goals.
• Manage projects from start to finish—campaign objectives, ad copy, billing, and beyond.
• Work closely with Sales, Client Services, and internal departments to keep campaigns on track.
• Navigate challenges, find creative solutions, and proactively identify opportunities to grow accounts.
• Develop deep knowledge of our products, digital platforms, and client business models.

Supervisor, Account Management – Local Sales

Customer Success Manager

• Own the process of receiving, modifying and uploading creative assets.
• Monitor ATOL and Salesforce status queues for materials.
• Review design quality and provide feedback during and after the work has been completed.
• Monitor digital orders for materials compliance.
• Ensure all jobs are completed and routed to correct platform for publication.
• Generate clear layouts, providing style examples and assembles needed materials and uploads materials to ATOL in a timely manner.
• Work directly with Sales, DesignIQ creative team, and Post-Sales departments.
• Communicate with Sales/Account Managers on all ad production matters.

Ad Traffic Specialist – Client Success

• Assist with detailed client history reports, billing inquiries and rate requests as needed.
• Manage insertion orders utilizing financial systems across multiple markets.
• Communicate specs, inventory, availability, and deadlines to the Sales team.
• Own the process of receiving, modifying and uploading creative assets.

Ad Operations Specialist – Client Success

Journalist

• Creates storytelling that accurately informs, entertains and engages specific audiences and platforms through analytics research.
• Collaborates with editors and frontline journalists locally and across the USA Today Network.
• Works toward becoming the community’s leading voice in areas of expertise.
• Promotes personal brand, the brands of colleagues and the institutional brand.
• Reports quickly, clearly and accurately and delivers news via articles, video, social media or any other methods available to reach our audiences.
• Use analytics to inform story choices and shape beat strategies.
• Cultivates a beat. Has a genuine interest in people and ability to build trust.
• Writes and/or produces multimedia content that appeals to key audience targets and maximizes user experience on digital and social platforms to reach readers where they spend their time and attention.
• Experiment with new ways of informing and engaging audiences on social platforms and be proficient in using alternate story forms.
• Experience using AI and automation to support journalism, and a willingness to experiment with new formats and platforms, is expected.

Public Trust Reporter

Content Writer

• Establish and maintain the editorial voice and standards for Play, ensuring content is smart, approachable, inclusive and habit‑forming.
• Own all editorial content around Play, including explanatory, promotional and feature storytelling tied to games, puzzles, horoscopes and comics.
• Develop a clear point of view on how games & horoscopes fit into readers’ daily lives—and how USA TODAY can stand out in a crowded games landscape.
• Write and edit a weekly Play newsletter, using it as a key audience-growth and engagement driver.
• Write articles inspired by Play content areas, including behind-the-scenes looks, how-to guides, habit‑building stories, cultural tie‑ins and launches.
• Craft on-platform copy, promotional units, push language and campaign messaging tied to Play products and launches.
• Oversee editorial content tied to daily and monthly horoscopes and comics, including launch coverage and reader education and relevant stories.
• Use audience data and performance insights to guide content decisions, growth strategies, drive loyalty, repeat usage and subscription value.
• Collaborate with social, newsletter and growth teams to extend the reach of Play content across platforms.
• Partner closely with the product team to inform and shape the overall games strategy, bringing editorial insight into product development and launches.
• Help define how editorial, UX and content packaging work together to grow Play as a daily destination.
• Participate in testing, iteration and launch planning for new games, features and experiences.

Play Writer

Social Media Manager

• Plan, create, and publish content across Instagram, Facebook, TikTok, LinkedIn, and more
• Build and manage content calendars aligned with multiple event timelines
• Develop captions, posts, and short-form video designed to drive engagement and action
• Travel to select events to capture real-time content
• Execute live coverage including stories, reels, behind-the-scenes, and audience moments
• Turn in-person experiences into compelling digital storytelling
• Support paid social campaigns through setup, creative coordination, QA, and performance monitoring
• Partner closely with paid media teams to align organic content with campaign objectives
• Contribute to campaign optimization by identifying trends, suggesting creative or audience adjustments, and using performance insights to inform decisions
• Manage comments, DMs, and social engagement in a timely, brand-aligned voice
• Help build excitement and community before, during, and after events
• Monitor performance and identify what’s working (and what’s not)
• Contribute ideas to improve engagement, reach, and conversions
• Stay on top of trends and translate them into content opportunities