Unum UK

Manager

• Lead and develop PMO frameworks, standards, methodologies and controls
• Provide governance, challenge and delivery assurance across projects and programmes
• Produce portfolio reporting, dashboards and management information for senior stakeholders
• Manage portfolio risks, issues, actions, dependencies and decisions, escalating when needed
• Support resource planning, capacity forecasting, business cases, benefit tracking and financial reporting
• Drive continuous improvement across PMO tools, templates, processes and ways of working
• Use AI, automation and technology-led solutions to improve efficiency, insight and delivery impact
• Lead, coach and support PMO colleagues, project managers and programme managers

PMO Manager

Backend Engineer

• Design, code, test, and troubleshoot programs using appropriate hardware, database, and programming technology
• Maintain and modify existing programs, implementing approved changes
• Develop simple applications
• Test and develop programming modifications to enhance functionality
• Write new program code following prescribed specifications
• Write and maintain programming documentation
• Evaluate interrelationships between programs and identify potential unwanted effects of changes
• Analyze program performance and correct deficiencies in consultation with users and supervisor approval
• Confer with users to understand needed program changes and resolve questions about program intent, data input, output requirements, and internal checks and controls
• Conduct or support low- to moderate-level data analysis and research for management decision-making
• Maintain confidentiality of processed, stored, or accessed information
• Perform other duties as assigned

Business Programmer II – C#/.NET

Paralegal

• Provide complex paralegal assistance to attorneys
• Serve in a lead role by directing and/or mentoring Paralegals and Senior Paralegals as needed
• Conduct legal research and complex analysis
• Locate information for attorneys and internal and external authorities
• Interview company employees to develop detailed information on Unum operations
• Review, analyze, summarize, and organize documents
• Prepare draft responses of legal documents
• Ensure legal documentation is processed in compliance with legal requirements
• Lead or assist with large projects and support other paralegals
• Assist with witness preparation for depositions and trials
• Coordinate with in-house and outside counsel
• Renew, research, and process garnishments, levies, bankruptcies, child support orders, and other legal withholding orders
• Process and respond to subpoenas, authorization agreed orders, and other legal process
• Prepare and file answers with courts and administrative tribunals
• Maintain and update RFP responses and RFP tracking systems
• Support complex bankruptcy matters and maintain related legal documentation and case updates
• Research and create legal education training tools
• Interface with transfer agents and manage due diligence requests
• Complete and file forms with the SEC, NYSE, and other organizations
• Manage officer and director information
• Review discovery responses and maintain case tracking systems, discovery databases, and document libraries
• Work with counsel on discovery strategy, responses, and pleadings
• Perform in-depth document review

Senior Paralegal

• Own execution, ongoing evolution, and continuous improvement of complex, cross-functional long-term care wellness programs
• Develop and maintain program roadmaps, implementation plans, operating models, workflows, decision frameworks, and success measures
• Ensure programs have clear objectives, accountable owners, scalable processes, measurable outcomes, and consistent member and caregiver experiences
• Use clinical, functional, cognitive, behavioral, environmental, and social insights to shape member journeys, assessments, service models, eligibility concepts, and interventions
• Conduct or oversee telephonic engagement and assessments for higher-risk or complex members
• Translate direct member experience into scalable program and process improvements
• Establish and monitor KPIs including engagement, referral conversion, service utilization, completion, member experience, operational performance, risk outcomes, and financial value
• Partner with Analytics and Finance to interpret results, identify trends, test assumptions, evaluate effectiveness, and provide leadership recommendations
• Serve as business owner or primary operational lead for designated wellness vendors
• Define vendor expectations, contribute to selection, monitor performance, lead governance discussions, resolve escalated issues, and drive corrective actions
• Partner with Product, Technology, Digital Experience, and operations teams on requirements, enhancements, acceptance criteria, and implementation decisions
• Lead cross-functional and external-partner work through influence, judgment, and stakeholder alignment
• Lead operational readiness for new programs and material changes, including process design, communications, training, scripting, controls, documentation, and post-launch feedback
• Provide data-informed updates and recommendations to senior leaders and stakeholders
• Ensure leadership visibility into program performance, business value, delivery risks, and recommended decisions
• Develop standards, playbooks, assessment guidance, and quality expectations; provide subject matter guidance, coaching, and informal mentorship
• Ensure programs and member interactions comply with legal, privacy, compliance, clinical, information security, and vendor-management requirements
• Perform other duties as assigned

LTC Wellness Manager

Recruitment

• Support full-cycle, high-volume recruiting focused on class-hiring within Customer Operations
• Collaborate with stakeholders to execute end-to-end recruitment for assigned requisitions
• Determine job requirements, screen candidates, forecast hiring needs, source candidates, and manage recruiting and selection processes
• Promote Unum as a Talent Advisor and Brand Ambassador through outreach initiatives and events
• Execute sourcing and recruitment strategies for exempt and high-volume non-exempt openings
• Build relationships with business management, faculty, academic administration, student organizations, vendors, and community resources
• Conduct structured interviews and assessments
• Attract diverse talent through networking and proactive candidate sourcing
• Consult and educate managers and selection teams on recruiting and selection topics
• Plan and execute on-campus recruitment efforts, information sessions, and career fairs
• Meet recruiting goals and high-performance standards
• Promote the employee referral bonus program
• Monitor industry trends and develop alternative recruiting strategies
• Perform other duties as assigned

Talent Acquisition Consultant

Consultant

• Review, analyze, and interpret vocational and medical information
• Assess vocational information and provide vocational opinions on duties and demands
• Engage employers, claimants, healthcare providers, and internal resources to facilitate return-to-work and stay-at-work services
• Assess and synthesize claim file information and offer balanced conclusions
• Communicate complex vocational issues concisely in writing and verbally
• Identify, develop, coordinate, and implement complex vocational rehabilitation and return-to-work plans
• Gather pertinent vocational and medical documentation to assess file direction
• Complete comprehensive forensic vocational assessments
• Coach claims professionals to increase vocational knowledge
• Meet quality and quantity performance standards in a rapidly changing environment
• Develop broad business and leadership skills

Vocational Rehab Consultant

Actuary

• Provide technical support to actuarial staff
• Work on meaningful, challenging project assignments in areas such as pricing, valuation, modeling, experience analysis, and business analytics
• Help maintain pricing and underwriting tools and valuation systems
• Develop technical skills and data-driven problem-solving capabilities
• Present project outcomes to key business leaders at the end of summer
• Learn about departmental and corporate functions
• Attend weekly information sessions and networking opportunities with senior leaders
• Participate in social events and community service activities
• Join an Employee Network and work with the Office of Inclusion & Diversity

Actuarial Intern, Summer 2027

Accounting Manager

• Gain hands-on accounting and finance experience at a Fortune 500 leader in the disability-based employee benefits marketplace
• Contribute to meaningful project work with lasting business impact
• Learn about departmental and corporate functions
• Work alongside mentors and accounting and finance professionals
• Attend weekly information sessions and networking opportunities with senior leaders
• Participate in social events and build a network with other interns
• Participate in community service activities
• Join an Employee Network and work with the Office of Inclusion & Diversity
• Complete an end-of-summer presentation to key business leaders
• Potentially be considered for Unum's Accounting & Finance Leadership Program and full-time opportunities

Accounting Intern – Summer 2027

Risk

• Facilitate Risk & Control Self-Assessments (RCSAs), ensuring risks, controls and actions remain current and effective
• Support business projects and change initiatives by identifying potential risks and control impacts early
• Act as a trusted risk partner to operational teams, translating risk concepts into practical actions
• Oversee investigation and resolution of operational risk events and incidents, including root cause analysis and lessons learned
• Produce risk reporting, dashboards and management information for senior leaders and governance forums
• Build relationships across the business to drive accountability, challenge thinking and embed a positive risk culture
• Support operational resilience, business continuity and risk improvement initiatives
• Work with Second Line Risk teams to align with regulatory expectations and risk frameworks

Operational Risk Analyst

Product Marketing

• Serve as a key sales specialist supporting select channel partners and advancing opportunities within strategic distribution relationships
• Develop strategies for compelling messaging to prospects, customers, and brokers through consultative conversations, tailored engagement, and targeted education
• Partner with field sales representatives to secure new business and expanded revenue opportunities
• Collaborate with sales representatives, customers, brokers, consultants, and technology vendors
• Develop customer sales strategies aligned with select channel partner offerings
• Represent Unum in industry events, stewardship discussions, and training sessions
• Create and deliver training and tools for brokers and sales representatives
• Support profitable growth through new business development, persistency, and opportunity conversion
• Perform product and platform demonstrations for prospects, clients, HR/HRIS professionals, brokers, and technology and leave practice leaders
• Apply solution-selling skills to understand employer HR, payroll, and benefits challenges and demonstrate appropriate solutions
• Answer client questions about solution application and serve as principal contact for field and broker inquiries
• Prepare for and respond to client solution requests and resolve field or producer inquiries
• Communicate opportunities for improved positioning and performance based on customer, broker, and field partner interactions
• Guide internal marketing messages and demo capabilities using channel partner and Unum product expertise
• Perform other duties as assigned

Director, Channel Growth and Solutions – GTM

Data Analyst

• Drive applied data science work
• Design and run experiments
• Develop analytical approaches to complex business questions
• Partner with BI Analysts and Data Engineers
• Guide complex analytical workstreams and mentor Data Scientists

Principal Data Scientist – CX Analytics

• Design and execute analytical solutions using optimization, simulation, data mining and other statistical methods with a focus on delivering actionable business value.
• Integrate large volume of data from different sources (including DB2, SQL Server, Web API and Teradata) to create data assets for ad-hoc analyses and larger studies.
• Apply validation, aggregation, and reconciliation techniques to create rich modeling-ready data framework.
• Construct and tune predictive models to explain and understand observed events, forecast expected behavior, or identify risk through scoring or clustering.
• Efficiently interpret results and communicate findings and potential value to influence manager and leadership decision making.
• Support integration of solutions within existing business processes using automation techniques.
• Understand theory and application of current and emerging statistical methods and tools.
• Provides support, training and/or mentorship to lower-level Data Science peers.

Data Scientist II – CX Analytics

IT Support

• Own and manage Unum UK's software asset portfolio, ensuring accurate reporting, governance, and licence compliance across on-premise, cloud, SaaS, and PaaS environments.
• Lead software asset management activities, maintaining visibility of software usage, entitlements, and optimisation opportunities.
• Act as a trusted advisor to Development Teams and Solution Architects, helping design solutions that are commercially and technically effective.
• Drive cloud cost optimisation initiatives, applying FinOps principles to improve visibility, forecasting, accountability, and value from cloud investments.
• Develop a deep understanding of IT budgets, spend categories, and cost drivers to identify opportunities for savings and efficiency.
• Produce robust financial analysis and business cases, including ROI, NPV, total cost of ownership, and make-versus-buy assessments.
• Partner closely with Procurement and Sourcing teams, providing technical expertise to support supplier negotiations and contract renewals.
• Build strong relationships with software vendors and strategic suppliers to maximise commercial and service outcomes.
• Influence stakeholders across Technology, Finance, and Procurement to ensure technology investments deliver clear business value.
• Support software approval, allocation, and lifecycle management processes.
• Contribute to IT contract and commercial management activities, providing support and cover for the IT Vendor Contract Manager when required.

IT Asset Manager

• Analyze, communicate, and consult on various billing and service-related issues.
• Educate customers, brokers and field partners on products and processes.
• Work with brokers to resolve field issues related to clients.
• Lead collaboration with business partners on administration and benefits processes.
• Troubleshoot client file feeds or digital solutions.
• Proficient in completing comprehensive audits including enrollment activity and premium remittance.
• Manage competing accountabilities and prioritize client requests.
• Own the prompt resolution of escalated client issues.

Client Consultant

Head of Department

• Defining and delivering proposition strategy and programmes that align with business objectives and evolving market needs.
• Leading the development and enhancement of propositions, ensuring they resonate with customers, intermediaries and distribution partners.
• Building strong relationships across the business, working closely with teams including Operations, Distribution, Pricing, Marketing and other key functions to drive alignment and execution.
• Using customer, market and business insight to identify opportunities for innovation, growth and differentiation.
• Translating proposition strategy into clear, compelling and actionable delivery plans, ensuring stakeholders across the business understand the vision and execute it consistently to achieve the intended customer and commercial outcomes.
• Leading, coaching and developing a team of proposition specialists and product owners, creating a culture of high performance and continuous improvement.
• Representing the proposition function at senior leadership level, influencing decisions and helping shape the future direction of the business.