United Flow Technologies (UFT)

Sales

• Aftermarket Sales — Identify and pursue opportunities for replacement parts, rebuilds, retrofits, service agreements, extended warranties, and system enhancements; prepare accurate quotations, proposals, and pricing for parts and services.
• Technical Service and Support — Perform on-site diagnostics, troubleshooting, preventive maintenance, repairs, installations, and upgrades of water and wastewater treatment equipment at municipal facilities (e.g., pumps, valves, mixers, aerators, clarifiers, filtration systems, UV disinfection, chemical dosing equipment). This requires a hands-on approach with some use of tools.
• Customer Relationship Management — Build and maintain strong, long-term relationships with municipal operators, maintenance staff, plant managers, and procurement personnel; conduct regular site visits, system health checks/audits, and equipment performance reviews to uncover needs and recommend solutions.
• Sales Activities — Prospect within assigned territory (municipal accounts); respond promptly to inquiries via phone, email, and CRM; generate leads through cold calls, follow-ups on installed base, participation in industry events, and collaboration with engineering consultants. Coordinate with the capital salesperson responsible for the customer.
• Technical Consultation — Provide expert guidance on equipment performance, optimization, and cost-effective solutions to extend asset life and reduce downtime.
• Order and Fulfillment Coordination — Process orders, coordinate with internal factory and Principle Environmental teams (engineering, logistics, manufacturing) for timely delivery and installation; track orders and resolve issues to ensure customer satisfaction.
• Documentation and Reporting — Maintain detailed records of customer interactions, service reports, sales pipelines, and forecasts in CRM; prepare reports on territory performance, market trends, and competitive activity.
• Safety and Compliance — Adhere to all safety protocols, industry standards, and municipal site requirements during field work; promote safe practices to customers.

Aftermarket Sales

Account Executive

• Prospect, develop and close new business with new and existing customers.
• Meet or exceed annual sales targets within assigned territory and accounts.
• Regularly travel to perform customer consultations to determine needs and solutions and obtain detailed information for estimates and proposals.
• Maintain involvement on turnkey projects, demonstrations, and other related customer projects to meet deadlines.
• Maintain an in-depth knowledge of the water and wastewater industry and product lines represented by the company.
• Utilize QuickBase (CRM) for all prospecting and customer activities.
• Prepare and give technical presentations to explain to customers how the products and services work.
• Work with the customers and Engineers to ensure the equipment meets the system requirements.
• Communicate with the sales team to understand consumer demands and offer sales support where necessary.
• Secure orders, guarantee product standards and assure product delivery.
• Establish customer rapport and acceptance.
• Plan for modifications to products to meet consumer demands.
• Help clients to solve problems with product usage.
• Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

Outside Sales Representative

Software Engineer

• Expand on existing relationships with end users, contractors and engineers while building lasting relationships with new accounts.
• Provide engineers and end users a professional level of product promotion/selection, support and follow up to ensure projects are successful and to maximize sales revenue.
• Be self-motivated to setup meetings, product promotion events and relationship building activities to maintain frequent contact with your customer base.
• Attend product training seminars and participate in local industry associations and tradeshows.
• Travel to represented companies for training on an as-needed basis.

Aftermarket Sales

Outside Sales Representative

Engineering Sales Specialist