UiPath

Customer Success Manager

• Monitor and report on key performance indicators, including adoption, engagement quality, and internal CSAT.
• Implement motions to validate license adoption, utilization, projected churn vs expansion, net new customers onboarding and playbook efficiency.
• Design and maintain Power BI dashboards to track trends, performance insights, and improvement opportunities.
• Collaborate with HUB Leads and Vertical CS Directors to identify best practices, standardize success motions, and amplify value realization.
• Translate complex data into clear, actionable recommendations for leaders and delivery teams.
• Support cadence reviews and strategic discussions with concise, data-backed storytelling.

Technical Account Manager

• Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
• Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
• Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
• Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
• Conduct design and code reviews for select automations to reinforce and verify best practices.
• Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
• Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.

Senior Technical Account Manager

Account Executive

• Analyze the territory/market potential and develop sales strategies to maximize revenue potential.
• Achieve agreed upon sales targets and outcomes within quarterly schedule.
• Evangelize UiPath’s brand in the marketplace by presenting, promoting and selling our solutions by leveraging a value selling approach.
• Educate customers on how our solutions can benefit them financially and professionally.
• Establish, develop, and maintain positive business and customer relationships in the territory.
• Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations.
• Partner with the CSM group to ensure the customers receives maximum value and expedites customer issues as they arise.
• Monitor our industry competitors, new products, and market conditions to understand a customer's specific needs.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Senior Sales Executive, French Speaking Africa

QA Automation Engineer

• Deliver process automations to drive successful adoption and increase consumption of UiPath products (in onsite and remote client engagements).
• Design, develop, test, deploy and document automation workflows and create reusable components.
• Implement and configure programs, scripts and objects that are efficient, well structured, maintainable, and easy to understand.
• Analyze and understand business processes to suggest process improvements and develop RPA solutions around them.
• Gather project requirements for and supporting integration with partner products.
• Support existing automations/processes and implementing change requirements as part of a structured change control process.
• Create and document test procedures and scenarios for the pre-UAT phases.
• Problem-solve issues that arise in day to day running of robotic processes and provide timely responses and solutions as required.
• Work closely with the product team to suggest improvements of core functionalities and adding external technologies to the UiPath ecosystem.

Senior Automation Developer

• Engage meaningfully with C-level and Executive decision makers to identify new opportunities with large enterprise customers
• Develop and execute multi-year strategic account plans to meet or exceed customer business objectives and maximize wallet share
• Manage and forecast sales pipeline to consistently achieve revenue targets and company goals
• Serve as the primary point of contact for all matters specific to key accounts
• Collaborate with internal teams to enhance customer satisfaction, address challenges, and create seamless experiences
• Drive a culture of sales excellence through consistent implementation of sales processes and performance metrics
• Build strong relationships with industry influencers, customers, and partners to enhance UiPath's market position
• Conduct regular business reviews with stakeholders to ensure alignment and strategic progress

Senior Enterprise Account Executive

• Take ownership of your customers' technical success with the UiPath Platform
• Be a core member of the UiPath account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value
• Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved
• Provide UiPath Platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
• Enable your customers' technical stakeholders on UiPath Platform best practices relevant to their unique automation pipelines, program objectives, environments, and constraints
• Conduct design and code reviews for select automations to reinforce and verify those best practices
• Perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines
• Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate, and bring to positive closure escalated support incidents
• Provide technical advisory to customers through webinars, demos, and speaking engagements
• Develop and mature our teams’ processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery

Sales Engineer

• Lead a team of Sales Engineers specialized in the public sector
• Establish best practices, methodologies, and technical standards for your team
• Provide coaching and professional development opportunities
• Develop and maintain deep expertise in the unique challenges facing public sector organizations
• Partner with Sales leadership to develop account strategies for key public sector clients
• Oversee the design and delivery of tailored demonstrations and proof-of-concept projects
• Guide your team in customizing UiPath solutions to meet specific requirements
• Contribute to revenue growth by providing the technical expertise needed to close deals

Manager, Sales Engineering – Public Sector

• Act as a strategic advisor to prospects, customers, and the UiPath salesforce
• Evangelize the value that Automation brings to businesses by combining digital workforce with the exponential power of AI/ML capabilities
• Understand industry challenges, headwinds, and the opportunities it creates for businesses
• Partner with sales team to define account strategy and identify desired business outcomes
• Build and deliver industry-specific demos and proof of value (PoV) for prospects and customers
• Conduct process discovery sessions to understand current work processes and build a backlog of potential automation opportunities
• Work closely with Product & Engineering, Marketing, and Customer Success teams to channel customer feedback and continually refine UiPath offerings

Sales Engineer – Banking and Financial Services

• Develop expertise in unique challenges, regulations, and compliance standards for public sector organizations
• Collaborate with sales teams to tailor UiPath Automation Platform solutions for public sector clients
• Conduct targeted product demonstrations showcasing UiPath's Automation Platform benefits and use cases
• Engage with public sector customers to gather and analyze technical requirements and translate into automation solutions
• Design, configure, and execute tailored Proof-of-Concept (POC) implementations for public sector clients
• Deliver technical presentations to diverse public sector stakeholders including government officials and compliance officers
• Collaborate with Sales Account Executives to develop and execute sales strategies for public sector procurement
• Ensure solutions meet stringent security and compliance standards for public sector organizations
• Prepare and maintain detailed technical documentation and case studies highlighting successful public sector deployments

Sales Engineer, Public Sector

• Analyze the territory/market potential and develop sales strategies to maximize revenue potential.
• Achieve agreed upon sales targets and outcomes within quarterly schedule.
• Evangelize UiPath’s brand in the marketplace by presenting, promoting and selling our solutions by leveraging a value selling approach.
• Educate customers on how our solutions can benefit them financially and professionally.
• Establish, develop, and maintain positive business and customer relationships in the territory.
• Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations.
• Partner with the CSM group to ensure the customers receives maximum value and expedites customer issues as they arise.
• Monitor industry competitors, new products, and market conditions to understand customer needs and supply management with reports.

• Act as a strategic advisor to prospects, customers, and the UiPath salesforce on Automation and AI
• Uncover the value that Automation and AI can bring to existing business processes and design new processes using UiPath
• Evangelize the value that Automation brings to businesses by combining digital workforce with AI/ML capabilities
• Be a thought leader on advancing the UiPath platform, developing marketplace offerings and industry-specific solution accelerators
• Understand industry challenges, headwinds, and opportunities for Life Science customers
• Partner with sales to define account strategy, grow solution footprint, and identify desired business outcomes
• Build and deliver industry specific demos and proof of value (PoV) for prospects and customers
• Conduct process discovery sessions, build a backlog of automation opportunities, and quantify value
• Work closely with Product & Engineering, Marketing, and Customer Success teams to channel customer feedback
• Share lessons learned and best practices with the GTM team and provide feedback into product teams for continual innovation

Sales Engineer – Life Science

Product Manager

• Owns the vision and product direction of UiPath’s Agentic Automation Core Infrastructure, driving foundational services like the UiPath AI Trust Layer, context grounding, tool-calling frameworks, interoperability across LLMs, and secure on-prem execution.
• Define how agents are governed, grounded, and safely extended while ensuring every automation and AI agent built on UiPath runs reliably, securely, and at enterprise scale.
• Own the long-term vision and roadmap for UiPath’s agentic automation core infrastructure, guiding major investments in AI governance, interoperability, and runtime reliability.
• Evolve and scale the UiPath AI Trust Layer, ensuring enterprise customers can adopt GenAI safely with compliance, auditability, and data-residency guardrails.
• Drive interoperability across models and frameworks, making it seamless to plug in and orchestrate a variety of LLMs (open-source and proprietary) within the UiPath platform.
• Champion on-prem and hybrid execution, enabling customers with strict data-governance needs to run agents and core infra components securely in their own environments.
• Design and deliver guardrails, ensuring agents can reliably execute tasks with enterprise trust requirements (permissions, approvals, error handling).
• Advance UiPath Context Grounding capabilities, powering high-fidelity, enterprise-aware agent experiences that minimize hallucinations and maximize accuracy.
• Collaborate cross-functionally with engineering, security, cloud, AI/ML, and go-to-market teams to deliver high-impact infra releases on schedule.
• Define and track platform health metrics (latency, reliability, compliance coverage, model interoperability) and use data to drive iteration.
• Serve as a visible leader internally and externally, articulating UiPath’s approach to safe, scalable agentic infrastructure at industry forums, partner engagements, and customer briefings.
• Mentor and elevate teams on infrastructure best practices, responsible AI patterns, and scalable architecture for enterprise-grade agentic workflows

Principal Product Manager – Agentic Automation, Agents Core Infrastructure

People Operations

• Serve as a strategic advisor and trusted HR thought partner on key HR initiatives and talent strategies
• Collaborate with and advise leaders on organization design, structure, and workforce planning
• Drive and execute performance management initiatives (goal-setting, performance review cycles, managing PIPs)
• Facilitate talent reviews, identify critical roles, and lead succession planning aligned with Talent Development Strategy
• Manage and resolve employee relations issues and conduct thorough investigations with stakeholders
• Oversee job changes including promotions, transfers, and merit increases
• Lead and join important HR projects; plan, organize, and implement projects
• Oversee onboarding and offboarding processes for employees
• Ensure compliance with UiPath policies communicated to employees

Senior People Business Partner

• Work with the largest companies across the Kenya and engage C-level executives, business leaders, heads of process improvement and automation.
• Analyze the territory/market potential and develop sales strategies to maximize revenue potential.
• Achieve agreed upon sales targets and outcomes within quarterly schedule.
• Evangelize UiPath’s brand by presenting, promoting and selling solutions using a value selling approach.
• Educate customers on how UiPath solutions can benefit them financially and professionally.
• Establish, develop, and maintain positive business and customer relationships in the territory.
• Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations.
• Partner with the CSM group to ensure customers receive maximum value and expedite customer issues as they arise.
• Monitor industry competitors, new products, and market conditions and report customer needs, problems, interests, competitive activities, and potential for new products and services.
• Comply with UiPath policies communicated via Inside UiPath.

Security Engineer

• Identify and develop new business opportunities with the Bundeswehr and external security organizations
• Design and execute go-to-market strategies to position UiPath as a trusted automation and digitalization partner
• Build and maintain strong, trust-based relationships with key stakeholders—from operational units to senior leadership
• Present and promote UiPath’s value proposition through tailored use cases and consultative selling
• Collaborate closely with internal teams (Customer Success, PreSales) and external partners (integrators, resellers) to ensure successful deployments
• Analyze industry and competitor developments to align UiPath’s approach with market-specific requirements
• Deliver account plans, business cases, and regular reports on customer needs, opportunities, and risks

Public Sector Sales Executive – Defense & External Security

Product Marketing

• Serve as a strategic advisor to sales/Go-to-Market leaders to shape and execute people strategies
• Partner with sales leadership to align org design, team structure, and talent strategies with roadmaps and delivery goals
• Lead strategic workforce planning to ensure teams have the right skills and capacity for sales targets and quotas
• Guide execution of performance cycles, OKRs, and career development planning; coach leaders on feedback, goal setting, and calibration
• Facilitate talent reviews focusing on sales-critical roles, skill gaps, and succession planning for sales leadership and technical sellers
• Drive employee engagement initiatives that reinforce a high-trust, inclusive culture
• Resolve employee relations issues with a proactive, fair, and data-informed approach in partnership with Legal and Employee Relations
• Ensure exceptional onboarding and offboarding to optimize knowledge continuity and cultural integration
• Lead people-focused change initiatives (reorgs, product pivots, M&A integration) with empathy and clarity
• Collaborate across HR COEs (Total Rewards, Talent Acquisition, L&D) to create scalable, customized solutions for the sales org

Senior HR Business Partner – GTM/Sales

Account Manager

• Manage and develop relationships with a portfolio of UiPath partners, including resellers, system integrators, and consulting partners
• Lead the partner business planning process by aligning goals, establishing revenue targets, and monitoring key performance indicators
• Drive joint pipeline development and co-selling opportunities to increase partner-influenced revenue growth
• Collaborate with internal sales teams to ensure alignment between territory strategies and partner coverage
• Deliver enablement sessions and support partner onboarding, training, and certification initiatives
• Serve as the primary liaison between partners and UiPath's cross-functional teams (sales, marketing, technical, support)
• Maintain accurate partner records in CRM systems and track performance metrics
• Participate in partner QBRs and present insights and recommendations for mutual success
• Support partner marketing activities including campaigns, webinars, and events

Inside Partner Account Manager

Robotics

• Coordinate rollout of automation solutions from testing to live environments, ensuring smooth and secure transitions
• Handle access requests and updates for automation tools, password vaults, code repositories (GitHub), and tracking tools (JIRA)
• Work with teams to raise access requests and prepare business systems (Salesforce, Workday, Coupa) for go-live
• Set up and maintain virtual environments and test systems, including VM readiness and system refreshes
• Configure and manage system connectivity, secure tokens, and integrations between UiPath and other platforms
• Conduct security and compliance checks, maintain records to support audit frameworks like SOX
• Lead controlled decommissioning of automations: remove schedules, access, and related data
• Provide elevated-access support and troubleshoot operational and infrastructure issues
• Collaborate with technical, operations, and business teams and keep current with UiPath platform updates

RPA Release Manager

Manager

• Own the customer’s overall adoption strategy and build comprehensive value delivery plans
• Lead and orchestrate end-to-end adoption delivery from planning to realization across internal and external workstreams
• Advise customers on defining, delivering, and realizing value aligned to objectives
• Develop and maintain workstream plans, timelines, and deliverables ensuring adherence to success milestones
• Serve as primary point of contact and build strong client relationships
• Cultivate strategic executive-level client relationships and act as trusted advisor on automation strategies
• Collaborate closely with clients to align automation solutions to strategic goals
• Provide operational and technical expertise in automation technologies and change management best practices
• Contribute to thought leadership and share industry insights with clients
• Collaborate with internal technical teams, sales, and stakeholders to communicate client expectations and track execution
• Work with clients and internal teams to develop effective solutions and resolve issues

Customer Success Manager, Italian Speaking

• Develop expertise in unique challenges, regulations, and compliance standards for public sector organizations (SLED)
• Collaborate with sales teams to tailor UiPath Automation Platform solutions to public sector clients
• Conduct targeted product demonstrations showcasing UiPath's Automation Platform benefits
• Engage with public sector customers to gather and analyze technical requirements
• Design, configure, and execute Proof-of-Concept (POC) tailored to public sector clients
• Deliver technical presentations to government officials, IT professionals, and compliance officers
• Collaborate with Sales Account Executives to develop and execute sales strategies for public sector clients
• Ensure solutions meet stringent security and compliance standards for public sector organizations
• Prepare and maintain detailed technical documentation and case studies highlighting successful public sector deployments

Sales Engineer – SLED

• Take ownership of your customers' technical success with the UiPath Platform
• Be a core member of the UiPath account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans
• Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs
• Provide UiPath Platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
• Enable your customers' technical stakeholders on UiPath Platform best practices relevant to their automation pipelines
• Conduct design and code reviews for select automations to reinforce and verify best practices
• Perform technical health checks of customers' automation programs and environments, identifying risks and opportunities for continuous improvement
• Collaborate with UiPath Product Support and other subject matter experts to manage and resolve escalated support incidents
• Provide technical advisory to customers through webinars, demos, and speaking engagements
• Develop and mature team processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery

Technical Account Manager, German, Portuguese or Italian Speaker

Technical Program Manager

• Drive collaboration with cross-functional teams including business analysts, developers, engineers, data scientists, and subject matter experts to build next-generation automation solutions
• Develop and maintain trusted client relationships that enable future account growth opportunities
• Manage project stakeholders effectively, providing routine updates on progress while mitigating risks and dependencies
• Implement appropriate project management methodologies (waterfall, Agile, SDLC, hybrid, continuous integration) based on project requirements
• Lead key client meetings alongside the UiPath account team to ensure service delivery aligns with strategic objectives and milestones are properly completed
• Guide clients through the innovation lifecycle, clearly communicating the benefits of automation solutions
• Create detailed project plans and monitor all aspects of the project lifecycle including scope, change, and release management
• Provide escalation support to resolve project challenges efficiently

Senior Technical Program Manager, AI

• Drive growth and success for Large Enterprise Accounts across industries in Malaysia
• Account development and customer satisfaction by building key relationships and ensuring clients achieve maximum business value from UiPath solutions
• Engage meaningfully with C-level and Executive decision makers to identify new opportunities
• Develop and execute multi-year strategic account plans to meet or exceed customer objectives and maximize wallet share
• Manage and forecast sales pipeline to consistently achieve revenue targets
• Serve as the primary point of contact for key accounts and conduct regular business reviews with stakeholders
• Collaborate with internal cross-functional teams to enhance customer satisfaction and influence product development strategy
• Drive a culture of sales excellence through sales processes and performance metrics
• Build strong relationships with industry influencers, customers, and partners to enhance market position

Senior Enterprise Account Executive, Agentic AI

• UiPath focuses on automation to transform how the world works and to unleash the power of automation.
• Your Mission: As a Customer Success Manager at UiPath, you'll be the driving force behind our HLS customers' success in their AI-powered transformation journeys. You'll strategically guide customers through their post-sales experience, ensuring they achieve their desired outcomes and maximize the value of our automation solutions. Your role will be pivotal in building strong relationships with clients, positioning you as a trusted advisor in their automation strategies.
• What you'll do at UiPath: Develop and own comprehensive value delivery plans aligned with customers' stated objectives, orchestrating end-to-end adoption from planning to realization
• Serve as the primary point of contact for clients, building strong relationships and understanding their unique needs to tailor success strategies
• Lead cross-functional teams to ensure timely and successful implementation of automation solutions, coordinating various internal and external workstreams
• Advise customers on best practices for defining, delivering, and realizing value that aligns with their goals
• Cultivate and maintain strategic relationships with key clients, becoming their trusted advisor on automation strategies
• Collaborate with internal teams to ensure a unified, customer-centric approach and effectively communicate client expectations
• Stay current with industry trends and emerging technologies, contributing to thought leadership and sharing insights to drive innovation
• What you'll bring to the team: 5+ years of experience in customer success or consulting roles, with a proven track record of driving customer satisfaction and retention
• Nice-to-have Skills: Experience in operational and technical best practices for executing automation and driving transformation
• Bachelor's degree in business, technology, or a related field (MBA preferred)
• Strategic thinking skills with the ability to navigate ambiguity and lead through influence
• Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
• Many of our roles allow for flexibility in when and where work gets done.