UiPath

General

• Own the end-to-end renewal process for a portfolio of enterprise and commercial customer accounts, ensuring accurate forecasting and high on-time renewal rates
• Retain and grow subscription revenue by identifying renewal risks, resolving commercial blockers, and positioning UiPath packaging, pricing, and platform expansion opportunities
• Partner with Account Executives and Customer Success Managers to build renewal plans 90–180 days ahead of expiration
• Manage renewal quotes, proposals, order forms, contract terms, procurement discussions, and internal approvals
• Analyze renewals up to eight quarters in advance to identify revenue trends, churn risks, timing considerations, and expansion opportunities
• Identify expansion opportunities across automation, orchestration, AI/agentic automation, document processing, process intelligence, testing, and cloud deployment
• Support customer migrations from legacy packaging or licensing models to current UiPath offerings
• Maintain accurate Salesforce records, renewal forecasts, pipeline updates, next steps, and risk status
• Collaborate with Sales, Customer Success, Channel/Distribution, Solution Engineering, Finance, Deal Desk, and Legal
• Act as a trusted commercial advisor by connecting business outcomes, usage, adoption signals, and renewal decisions
• Meet or exceed renewal, retention, expansion, and forecast accuracy targets

Senior Renewals Specialist

Account Manager

• Articulate and evangelize the UiPath Platform and Agentic vision, roadmap, and services to partners to accelerate revenue growth
• Work with Commercial & Acquisition Field Sales leadership to develop a coordinated go-to-market strategy
• Develop a Strategic Partner ecosystem to jointly transform customer businesses through UiPath automation software adoption
• Build processes to develop partners’ marketing, sales, and delivery capabilities around UiPath
• Train and enable strategic partners based on unique personas to execute sales campaigns as an extension of UiPath
• Manage the quarterly sales funnel from opportunity development through deal closure and partner service delivery
• Quantitatively manage Strategic Partner Business through SFDC reporting
• Handle partner and customer conflicts internally and externally
• Share professional methodologies, sales techniques, and account/partner management practices with channel peers and sales teams
• Collaborate with Sales, Marketing, Pre-Sales, Customer Success, and Sales Leadership across the Americas partner organization

Partner Business Manager – Commercial, Acquisition

Business Operations

• Own the project plan and recurring cadence for the Marketing budget cycle, including planning, tracking, and reporting milestones against time, scope, and budget constraints.
• Coordinate inputs from Marketing, Finance, and Procurement stakeholders and drive deadlines and dependencies.
• Identify and proactively manage risks, dependencies, and changes to scope, schedule, or budget.
• Maintain project documentation, status reporting, and budget cycle artifacts.
• Surface blockers and drive them to resolution.
• Manage the Marketing budget across planning, tracking, reconciliation, and reporting cycles.
• Partner with Finance and FP&A on quarter close, accruals, forecasting, and variance analysis.
• Maintain strategic budget reporting for Marketing leadership.
• Steward Marketing’s activity-level budget tracking application, including configuration, bug triage, anomaly flagging, and usage compliance.
• Manage budget holdback tracking, investment triage, and budget transfer workflows.
• Assist with vendor and procurement workflows.
• Support annual planning, quarterly reviews, and leadership operating cadences.
• Coordinate cross-functional initiatives supporting Business Operations priorities.
• Partner with Marketing leaders, FP&A, Procurement, IT, and other functional teams.
• Translate operational detail into executive-level updates for Marketing leadership.

Business Operations Project Manager

Financial Planning and Analysis

• Set and refresh industry strategy to direct plays, partner focus, and investment priorities.
• Establish a clear, defensible industry POV that anchors executive conversations and GTM motions.
• Create reusable GTM content aligned to POV and prioritized plays.
• Enable scalable, repeatable execution across the full go-to-market field.
• Ensure product and solution direction reflects real industry requirements and growth opportunities.
• Accelerate strategic deals and strengthen executive trust through industry credibility.
• Build market credibility, executive interest, and industry authority for UiPath; along with driving demand generation through content and marketing oversight and fostering customer community engagement.

Strategic Engagement Executive

Customer Success Manager

• Own the post-sale adoption strategy for assigned federal accounts, including the customer’s adoption and enablement roadmap, value delivery plan, and success milestones
• Drive measurable value realization by helping customers define mission outcomes, track progress, identify adoption gaps, and connect UiPath usage to operational impact
• Lead regular customer governance, including weekly status updates, monthly program reviews, and Executive Business Reviews / Quarterly Business Reviews
• Build and maintain account-level visibility into delivery milestones, accomplishments, risks, upcoming activities, and dependencies
• Serve as a trusted advisor to customer executives and program leaders, maintaining alignment around mission priorities, business outcomes, renewal readiness, and expansion opportunities
• Orchestrate end-to-end adoption delivery across internal and external workstreams, ensuring Account Executives, Sales Engineers, TAMs, Professional Services, partners, and customer teams are aligned
• Partner with TAMs and technical teams on platform health, technical roadmap, maturity reviews, testing considerations, and technical working sessions as needed
• Navigate complex federal environments, including legacy system constraints, stakeholder dependencies, network access, security considerations, deployment blockers, and change management
• Support customers in identifying and codifying automation, AI, and agentic opportunities through discovery sessions, workshops, and current-footprint analysis
• Act as the voice of the customer within UiPath by surfacing customer needs, product feedback, risks, and adoption blockers to the right internal teams
• Proactively identify and resolve issues by coordinating with customer stakeholders and UiPath teams to remove obstacles and keep adoption plans on track
• Share best practices that help customers become more self-sufficient in operating, governing, and scaling their UiPath automation programs

Customer Success Manager – Public Sector

Executive Assistant

• Act as a true thought partner to the Chief Operating Officer, GTM by understanding business priorities well enough to make judgment calls on their behalf, flag what matters, and filter what doesn't.
• Represent the executive's voice and priorities across cross-functional settings, building trusted relationships with senior leaders and key stakeholders across the business.
• Anticipate business needs and proactively manage competing priorities in a fast-paced, global environment.
• Maintain a strong understanding of GTM priorities, organizational changes, strategic initiatives, and leadership rhythms to help the executive operate effectively.
• Partner closely with leaders across Sales, Customer Success, Marketing, Operations, Finance, Product, and other cross-functional teams to keep strategic initiatives, communications, and operational rhythms moving forward.
• Serve as a connective layer across the GTM organization by coordinating stakeholders, surfacing issues, and driving alignment on behalf of the executive.
• Own complex, high-visibility logistics including leadership offsites, executive meetings, customer events, all-hands, and global planning sessions.
• Comfortably hold stakeholders accountable across all levels of the organization, exercising sound judgment on when to follow up, when to escalate, and how to keep initiatives moving.
• Actively leverage AI tools to streamline scheduling, communications, research, meeting preparation, and operational workflows.
• Build lightweight systems, templates, and processes that improve how the executive and broader organization operate.
• Model modern ways of working and share AI-enabled best practices across the Executive Assistant community.
• Manage a highly complex, global calendar with multiple competing priorities and stakeholders across time zones.
• Coordinate domestic and international travel with exceptional attention to detail, discretion, and contingency planning.
• Oversee expenses, budgets, purchasing, and executive operational support in a manner that reflects business priorities rather than simply process compliance.
• Partner closely with the broader Executive Assistant community to ensure strong collaboration and executive coverage.
• Act as a mentor and resource for other Executive Assistants by sharing best practices, tools, and operational expertise.
• Build trusted relationships across the GTM organization and become a go-to partner for leaders, cross-functional teams, and key stakeholders.

Senior Executive Assistant

Manager

• Quote Review & Commercial Structuring
• Own end-to-end review of quotes for your geo. To include Enterprise License Agreements, consumption unit deals, ramp structures, multi-year arrangements, and partner/reseller transactions.
• Validate quote configurations in Salesforce CPQ, ensuring accuracy of pricing, discounts, product entitlements, start/end dates, and commercial terms.
• Structure complex deal mechanics (rollover rights, migration licenses, co-term expansions, discount locks) in line with company policy and financial guidelines.
• Submit quotes and clause approvals through the Deal Hub and Icertis CLM (ICI) systems, providing clear approval justifications that document commercial rationale.
• Act as first-line approver for geo-specific quote approvals within your delegated authority; escalate out-of-policy requests with a recommended position.
• Commercial Exception Handling & Deal Advisory
• Serve as the primary commercial advisor for Sales teams in your region responding to deal questions on pricing, discounting, terms, and policy interpretation in real time.
• Evaluate non-standard customer requests (late start dates, custom commercial clauses, T&C redlines) and provide clear, fast guidance on what can be accommodated and under what conditions
• Partner with Sales on large and strategic deals, contributing to deal structuring from early stages to ensure commercial viability before quotes are built.
• Flag deals with ARR risk or policy exceptions and work with Sales to find compliant alternatives, escalating when leadership sign-off is required.
• CLM & Contract Commercial Review
• Review customer-initiated redlines to standard quote schedules and commercial clauses in Icertis CLM (ICI), assessing commercial impact and approving or rejecting within guidelines.
• Coordinate with the Legal team when contract deviations require legal sign-off; ensure the commercial intent is accurately reflected in final agreement language.
• Maintain awareness of standard agreement structures in your region (MSA, MPA, AAA, local country agreements, partner agreements) to identify deviations and assess risk.
• Deal Reviews & Regional Cadence
• Participate in weekly Regional Large Deal Review forums, presenting deal status, flagging risks, and contributing to pipeline discussions for your geo.
• Attend Commercial Desk Weekly to align on policy updates, systemic issues, and cross-geo topics with the broader team.
• Proactively track and manage open approvals, cases, and escalations within your region to ensure team SLA targets are met.
• Systems, Process & Knowledge Management
• Identify and escalate quoting system bugs or CPQ configuration that impact deal accuracy or approval flows in your region.
• Contribute to the Commercial Desk knowledge base documenting regional policies, partner agreement structures, and recurring exception patterns on Confluence.
• Support onboarding and training of Sales teams in your geo on deal processes, quoting tools, and approval requirements.
• Cross-Functional Collaboration
• Work closely with Order Management, Legal, Finance, and Pricing to resolve deal blockers and ensure smooth execution from quote to booking.
• Partner with Sales Technology on quoting system issues that affect your region, providing business context for prioritisation and testing.
• Represent the Commercial Desk in geo-specific cross-functional forums and deal-specific working groups as needed.

Senior Commercial Desk Manager

Technical Account Manager

• Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of their automation programs.
• Drive platform adoption and usage across your accounts.
• Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting.
• Advise customers on how AI agents, LLM-powered workflows, and intelligent decisioning apply to various use cases.
• Guide customers through the transformation of existing RPA and BPA processes into agentic automation.
• Educate and enable your customers’ technical stakeholders on UiPath platform best practices.
• Conduct design and code reviews for select automations and agentic workflows.
• Perform technical health checks of your customers’ automation and agentic AI programs and environments.
• Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate, and bring to positive closure escalated support incidents.
• Stay current on UiPath’s evolving agentic capabilities

Technical Account Manager – Retail, Travel, Logistics

AI Engineer

• Serve as a trusted advisor to healthcare executives on AI, automation, agentic transformation, and enterprise technology strategy.
• Lead strategic discussions with CIOs, CTOs, Chief AI Officers, Enterprise Architects, and other senior stakeholders.
• Help healthcare organizations define long-term AI and automation roadmaps aligned to business, operational, and patient outcomes.
• Evaluate how UiPath, hyperscaler AI services, healthcare-specific AI vendors, workflow platforms, agentic technologies, and point solutions fit within an organization’s technology ecosystem.
• Develop future-state transformation strategies and architecture recommendations that support scalable enterprise adoption.
• Advise customers on AI governance, operating models, platform strategy, and organizational readiness.
• Articulate the differentiated value of Agentic Automation and help customers identify where UiPath can drive the greatest impact.
• Translate emerging developments in AI, automation, and agentic technologies into practical healthcare transformation opportunities.
• Guide executive stakeholders on implementation approaches, change management considerations, and value realization strategies.
• Partner with internal Product, Go-To-Market, Technology Alliances, and Industry teams to ensure that our solutions are comprehensive and match the needs of our customers.
• Represent UiPath as a healthcare thought leader through executive briefings, industry conferences, customer events, and market-facing engagements.
• Share industry trends, best practices, and competitive insights across the UiPath organization.

Principal AI Architect – Healthcare

Principal

• Build a clear point of view on the healthcare provider market
• Systematically document healthcare provider customer workflows
• Analyze opportunity size and prioritization in collaboration with Sales, Strategy, and Product teams
• Drive executive-level customer engagement across health systems and hospitals

Industry Principal, Healthcare Providers

Account Executive

• You will own a defined commercial territory in the Northeast and build a clear, data-driven strategy to grow revenue across both new logos and existing customers. You will consistently meet and exceed quarterly and annual targets through value-based, outcome-focused sales execution.
• You will lead complex sales cycles, engage senior decision makers and articulate how agentic AI and automation can improve efficiency, resilience, and financial performance. You will represent UiPath in the market as a trusted advisor, sharing insights and customer stories that position us as a leader in enterprise AI.
• You will work closely with partners and systems integrators to generate opportunities and ensure customers are set up for long-term success. Internally, you will collaborate with Customer Success, Solutions Engineering, and Marketing to maximize customer value and progress deals effectively.
• You will stay close to market developments, competitors, and emerging AI use cases in order to anticipate customer needs and create demand.

Commercial Account Executive – Acquisition

• Build and deliver working POCs, agent prototypes, and automation accelerators directly within customer environments to fast-track agentic adoption.
• Develop reusable POC templates, deployment accelerators, and agentic solution patterns that the CS organization can replicate across the healthcare portfolio .
• Own the technical success of strategic healthcare customers, serving as the primary technical advisor throughout their UiPath journey.
• Provide proactive technical guidance to mature automation and Agentic AI programs, helping customers expand their vision of what is possible with the UiPath Platform while driving measurable adoption, business outcomes, and value realization.
• Assess customer environments, identify technical risks and opportunities, and independently drive actions that result in accelerated adoption, reduced risk, and measurable business value.
• Guide platform architecture, infrastructure planning, deployment strategies, upgrades, performance optimization, and troubleshooting activities.
• Conduct technical health checks and maturity assessments, identifying opportunities to improve scalability, governance, reliability, and adoption.
• Deliver technical advisory services while also providing hands-on support, solution development, proof-of-concept creation, troubleshooting, and code reviews when appropriate.
• Partner with customer technical teams to design solutions leveraging automation, AI, orchestration, integrations, and emerging agentic capabilities.
• Collaborate closely with Product Support, Product Management, Engineering, Professional Services, and Solution Engineering to resolve complex customer challenges.
• Collaborate with relevant UiPath Infra and security teams to ensure AI governance, security, and compliance considerations, especially for healthcare customers.
• Enable customer stakeholders on UiPath best practices and emerging capabilities through workshops, presentations, technical reviews, and strategic planning sessions.
• Stay current on advances in Agentic AI, Generative AI, LLMs, automation technologies, and healthcare industry trends, helping customers translate innovation into business outcomes.

Technical Account Manager – Healthcare

• Sell to large GSI’s for their internal business consumption
• Assess the territory/market potential and develop sales strategy to maximize revenue potential for UiPath
• Achieve agreed upon sales targets and outcomes within quarterly schedule
• Evangelize the UiPath brand in the marketplace by presenting, promoting and selling the UiPath enterprise automation platform with a value selling approach
• Educate customers on how UiPath solutions can benefit them financially and professionally
• Establish, develop and maintain positive business and customer relationships in the territory
• Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations
• Partner with Customer Success Manager group to ensure customer receives maximum value and expedites customer issues as they arise
• Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs
• Collaborate internally with other sales executives and cross functional groups to foster an environment of knowledge sharing and best practices
• Explore ways of incorporating automation into daily work

Enterprise Sales Executive – GSI

Vice President

• Lead, coach, and develop a team of Account Executives covering a national territory of installed-base regional banks and credit unions, along with select financial services, fintech, and insurance accounts.
• Analyze the territory/market potential and develop sales strategies to maximize revenue potential, with an emphasis on installed-base expansion, retention, and renewals alongside targeted new business.
• Achieve agreed upon sales targets and outcomes within quarterly schedule.
• Lead from the front - engage directly with customer executives on strategic opportunities, model value-based selling for the team, and personally sponsor key expansion deals.
• Evangelize UiPath's brand in the regional banking and credit union marketplace by presenting, promoting, and selling our solutions by leveraging a value selling approach, including visibility at industry associations and events.
• Educate customers on how our solutions can benefit them financially and professionally, with business cases built for financial buyers in a risk-aware, regulated environment.
• Establish, develop, and maintain positive business and customer relationships in the territory across multiple buying centers - COO, CIO, Heads of Operations and Lending, and compliance/BSA-AML leaders.
• Develop trusted relationships with local partners, core and digital banking platform providers, and global systems integrators to cultivate new opportunities and drive successful customer implementations.
• Partner with the CSM group to ensure the customers receive maximum value and expedite customer issues as they arise.
• Monitor our industry competitors, new products, and market conditions to understand a customer's specific needs.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Regional Vice President – FINS

Solutions Engineer

• Collaborate with customers to understand their business needs and challenges across retail and/or manufacturing verticals, and identify opportunities for AI to drive transformative value.
• Facilitate key elements of scoping workshops .e.g. process and systems mapping, value calculations, case studies and technical overviews of applications and the value they create.
• Run high quality narrative-driven and technical demonstrations of our end to end platform and applications.
• Provide support in shaping enterprise architecture considerations when formulating proposals with technical personas such as CIOs and CDOs.
• Create technical scoping documents outlining the scope of work, delivery timeline, configurations and delivery plan.
• Research and stay up-to-date on the latest agentic AI technologies and best practices, provide recommendations for how they could be applied to our customers' needs, and position yourself as a thought leader in the AI space online and in person.
• Communicate effectively with customers and team members, including presenting commercial and technical information in a clear and concise manner.
• As a critical ‘voice of the customer’ feedback and input into our continuous product and GTM evolution.