U.S. Bank

Events

• Build relationships with customers through in-person, appointment-based, and virtual channels
• Assess customers’ banking needs and obtain and process customer and account information
• Demonstrate and educate clients on deposit, loan, digital, and self-service products and services
• Recommend solutions based on customers’ unique goals and needs
• Conduct proactive outreach and follow-up with clients
• Maintain knowledge of consumer and business banking products and services
• Provide an optimal client experience, including greeting clients and processing basic transactions
• Develop collaborative partnerships with branch team members and partners
• Open new consumer and business accounts, complete service requests, and submit credit applications
• Leverage resources and technologies to optimize client experience and operational accuracy

Client Relationship Consultant, Level 2-4

Analyst

• Support Intelligent Document Processing activities, including document digitization, metadata extraction, classification, separation, and reconciliation workflows
• Support the Product Owner and broader platform team in delivering product and platform initiatives
• Create, maintain, and execute product test scripts and test cases
• Partner with business lines to understand needs, clarify requirements, and support test case development
• Communicate with business lines, technology partners, product teams, leadership, and other stakeholders
• Help validate document extraction, classification, separation, and reconciliation processes within the IDP platform
• Support operational platform management across assigned products and related ecosystems

Platform Analyst

Implementation Specialist

• Lead, coach, and develop a team of Implementation Managers responsible for customer onboarding and implementation activities
• Establish performance expectations, development plans, and accountability measures
• Oversee implementation delivery for enterprise, gateway, integrated, and strategic partner-acquired customer onboarding programs
• Ensure implementation milestones, deliverables, customer commitments, and go-live timelines are achieved
• Provide leadership support for complex implementations, escalations, and high-impact customer onboarding initiatives
• Monitor implementation performance and customer outcomes to identify risks, trends, and improvement opportunities
• Ensure effective transition from sales engagement through onboarding, implementation, go-live, and ongoing support
• Partner with Sales, Relationship Management, Product, Technology, Operations, Support, and Fulfillment teams
• Facilitate communication and alignment across internal stakeholders and external customer contacts
• Remove obstacles, resolve escalations, and drive accountability across implementation activities
• Establish and maintain implementation standards, procedures, playbooks, and best practices
• Drive efficiency through process improvement, standardization, automation, and continuous improvement initiatives
• Utilize performance metrics and customer feedback to improve implementation effectiveness and customer outcomes
• Ensure adherence to operational controls, corporate policies, and regulatory requirements
• Support scalable onboarding and implementation processes and organizational transformation initiatives

Customer Implementation Delivery Leader

Consultant

• Build relationships with customers through face-to-face engagement
• Assess and attend to customers’ banking needs
• Obtain and process customer and account information
• Educate clients on available deposit and loan products and services
• Recommend financial solutions based on each customer’s unique goals and needs
• Originate and close consumer loans
• Open accounts
• Open and/or close the branch
• Assist less experienced personnel at applicable levels
• Support sales campaigns and promotions

Client Relationship Consultant, Multiple Levels

Backend Engineer

• Analyze, design, test, develop, operate, and maintain best-in-class software experiences
• Design, develop, test, operate, and maintain products
• Take full-stack ownership by writing production-ready and testable code
• Create optimal designs adhering to architectural best practices, considering scalability, reliability, and performance
• Analyze failures, propose design changes, and encourage operational improvements
• Make design and coding decisions with customer experience in mind
• Apply feedback from code reviews to meet standards
• Conduct code reviews and guide engineering best practices and compliance
• Ensure product development follows compliance and security best practices
• Embed software reliability engineering standards into development standards
• Embrace emerging technology and contribute to technology-transformation best practices
• Contribute to innovation, collaboration, and continuous improvement
• Critically review, prioritize, and size tasks for incremental delivery
• Anticipate and communicate blockers and delays before escalation
• Collaborate with teams across the organization

Lead Software Engineer, Java, Spring Boot, Microservices

• Acquire, expand, and retain Payment business, including Merchant, Treasury Management, and Card products
• Conduct outside sales and proactive prospecting focused on acquiring new business clients
• Provide consultative advice on cash conversion cycles, working capital management, and internal processes
• Manage existing client relationships in collaboration with Business Banking Relationship Managers
• Conduct receivables and payables business operating cycle analyses
• Provide client feedback and recommend products/services to improve process efficiency and business flows
• Leverage resources and technologies to optimize client experience and operational accuracy
• Meet or exceed sales, revenue, and retention objectives
• Assist in structuring new or modified Payment services and oversee implementation
• Build community relationships and engage with local organizations
• Identify business development opportunities and ways for U.S. Bank to support local communities

Treasury Management Consultant

Account Executive

• Contact prospective customers to provide consultative advice on current cash flow practices and develop treasury management business
• Manage relationships with existing customers to ensure proper account servicing and expand existing business
• Prepare sales presentations, explain services offered, and recommend client solutions
• Identify opportunities to sell other U.S. Bancorp products and services to meet customer needs
• Assist management in developing market strategy and setting sales objectives
• Meet or exceed assigned sales and revenue retention goals
• Assist in designing and oversee proper installation of treasury management services
• Assist management in developing new services or modifying existing services

Treasury Payment Sales Consultant

Support Engineer

• Provide support to merchants by troubleshooting and resolving issues related to card payment terminals, transaction authorizations, and service interruptions
• Act as the first point of contact for inbound inquiries
• Ensure clear communication and timely resolution of issues
• Diagnose technical and service-related problems and guide merchants through appropriate solutions
• Escalate complex issues when required, ensuring proper follow-up and resolution
• Maintain accurate documentation of issues, actions taken, and outcomes

Junior Technical Support Specialist

Sales

• Lead, coach, and develop a team of virtual sellers responsible for inbound lead conversion and proactive outbound prospecting
• Drive pipeline management, SLA adherence, and sales activity tracking within CRM tools such as Salesforce
• Establish and execute hub-based sales strategies to maximize conversion, speed to lead, and seller productivity
• Develop and monitor revenue, volume, and market share goals aligned to merchant acquiring objectives
• Partner cross-functionally on lead routing, onboarding, and client experience
• Use data and reporting to optimize sales performance, conversion rates, and funnel health
• Ensure timely follow-up with leads and referrals through a rapid-response engagement model
• Identify customer needs, digital behavior, and competitor trends to refine strategy
• Build a performance-driven culture focused on accountability, coaching, and results
• Oversee budget, staffing, and resource planning for scalable growth
• Develop relationships with internal partners and external industry stakeholders as needed

Virtual Payment Sales Director

Business Development Rep

• Meet or exceed assigned sales goals through outside sales and other activities
• Build, develop, and manage new and existing relationships with Centers of Influence, clients, and prospects
• Consult with clients and prospects to understand home lending and business goals
• Identify and promote U.S. Bancorp products and services to meet customer and bank needs
• Build and maintain profitable lending and deposit relationships
• Consult with clients at their places of business to identify institutional home lending needs and financial goals
• Grow a profitable loan portfolio by establishing relationships and generating leads
• Deepen client and COI relationships through additional products and services
• Refer clients to other U.S. Bancorp areas for additional needs
• Represent the bank at civic and community functions to develop business opportunities
• Partner with Consumer Direct MLO to develop and implement sales strategy and exchange leads/referrals
• Conduct joint outside sales calls with bank partners
• Develop and manage customized sales and marketing plans
• Refer clients to branch and support members for ongoing account maintenance
• Ensure compliance with the U.S. Bank Code of Ethics, Anti-Money Laundering, Bank Secrecy Act, information security, and suspicious activity reporting requirements
• Participate in required corporate and business line training
• Follow account opening procedures and internal suspicious activity referral processes

Mortgage Business Development Manager

Representative

• Support customers in German and English internally via phone and written channels
• Answer customer inquiries related to accounts, cards, payments and transactions
• Resolve standard customer issues according to procedures
• Accurately document customer interactions in internal systems
• Cooperate with internal teams to ensure timely resolution of cases
• Deliver a professional and friendly customer experience

Junior Customer Representative, German

• Provide customer support in Norwegian via phone and digital channels
• Handle inquiries regarding accounts, cards, payments and basic banking services
• Resolve standard issues during the first contact or escalate when needed
• Ensure high-quality documentation of customer interactions
• Follow internal procedures and compliance requirements
• Support customers from the Norwegian market while building a long-term career in an international financial organization

Junior Customer Representative, Norwegian

• Develop and execute a territory strategy targeting healthcare organizations with $50M–$1B in Net Patient Revenue
• Identify, engage, and build relationships with CFOs, Revenue Cycle leaders, Treasury executives, CIOs, and Patient Financial Services leadership
• Generate new opportunities through prospecting, networking, industry events, referrals, and strategic partnerships
• Consult with healthcare executives on business objectives, revenue cycle challenges, patient engagement goals, and digital transformation initiatives
• Position U.S. Bank’s healthcare payment ecosystem as a strategic solution
• Lead discovery sessions and value-based conversations
• Develop tailored presentations, ROI analyses, business cases, demonstrations, and executive proposals
• Coordinate product, implementation, sales engineering, pricing, and executive leadership resources
• Manage competitive opportunities and complex healthcare buying cycles
• Lead contract negotiations and commercial discussions
• Execute agreements and establish long-term client partnerships
• Collaborate with account management and implementation teams on client onboarding and growth
• Represent U.S. Bank at healthcare conferences, trade associations, and networking events
• Maintain knowledge of healthcare payment trends, regulatory developments, revenue cycle challenges, and competitive dynamics
• Build a thought-leader reputation within healthcare payments
• Generate qualified pipeline and close complex healthcare technology and payment engagements

Business Development Consultant – Mid-Market Healthcare

• Drive new business sales within Elavon’s Enterprise Retail vertical, focusing on key merchants across the UK
• Manage the entire sales journey from initial prospecting through relationship manager hand-off
• Achieve revenue goals and support growth of the retail vertical across Europe
• Understand the payments landscape, competitive environment, and ideal customer fit
• Identify new business opportunities and communicate Elavon’s value proposition
• Work with relationship managers and the partnership team to explore expansion opportunities across new territories
• Navigate complex sales cycles and negotiate and close high-value deals with senior enterprise executives
• Manage external and internal relationships with multiple stakeholders
• Establish and maintain an effective referral network
• Achieve company revenue targets
• Travel across the UK or Europe in line with business requirements
• Report to the Head of Sales Enterprise Retail Europe

Enterprise Retail Sales Manager

Manager

• Manage an assigned portfolio of ABL credits, including direct/agented facilities and purchased participations
• Monitor and manage credit risk across assigned customer relationships
• Ensure adherence to bank policies, procedures, regulatory requirements, and compliance standards
• Respond to customer credit requests
• Underwrite ancillary credit exposure to support customer needs
• Assist the Underwriting team with new business transactions
• Conduct regular customer meetings to deepen relationships and identify cross-sell or expansion opportunities
• Serve as a key point of contact for credit-related discussions and problem resolution
• Escalate credit concerns to senior management
• Review, negotiate, and coordinate legal documentation with customers, counsel, and internal partners
• Partner with operations, field examination, appraisal, and compliance teams for accurate reporting and loan monitoring
• Mentor and provide training support to junior team members