TTEC

Customer Support

• Support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs
• Answer incoming calls from customers
• Conduct research across multiple systems to resolve questions
• Provide clear, accurate information to help consumers navigate healthcare options
• Manage a high volume of interactions while maintaining quality and professionalism
• Follow a set schedule, including designated breaks and lunches

Bilingual Healthcare Customer Service Representative

• Answer incoming calls from customers
• Engage thoughtfully with customers to understand their needs
• Conduct research across multiple systems to resolve questions
• Provide clear, accurate information to help consumers navigate healthcare options
• Manage a high volume of interactions while maintaining quality and professionalism
• Follow a set schedule, including designated breaks and lunches

Farsi-English Bilingual Healthcare Customer Service Representative

Bilingual Healthcare Customer Service Representative, Cantonese-English

Korean-English Bilingual Healthcare Customer Service Representative

Mandarin-English Bilingual Healthcare Customer Service Representative

Bilingual Healthcare Customer Service Representative, Russian-English

Tagalog-English Bilingual Healthcare Customer Service Representative

Vietnamese-English Bilingual Healthcare Customer Service Representative

Arabic-English Bilingual Healthcare Customer Service Representative

Cantonese-English Bilingual Healthcare Customer Service Representative

Bilingual Healthcare Customer Service Representative, Farsi-English

Bilingual Healthcare Customer Service Representative, Mandarin-English