TTEC

Insurance

• Initiate consultative sales calls to prospective and existing customers interested in pet insurance
• Clearly explain coverage options, benefits, and key details so customers know exactly what they're choosing
• Conduct needs assessments to identify suitable insurance plans and recommend additional or alternative coverage through upselling and cross‑selling when appropriate
• Guide customers through the application and enrollment process, ensuring information accuracy and regulatory compliance
• Follow up with leads and customers and keep CRM records complete and current

Licensed Property & Casualty Insurance Sales Agent

Recruitment

• Be a brand ambassador throughout the applicant’s journey and deliver a positive candidate experience
• Foster an inclusive team and environment through your recruitment initiatives
• Consistently achieve assigned recruiting targets including daily, weekly, and monthly goals associated with each client hiring goal
• Understand key business objectives, timeframes, legal issues, and requirements associated with each new client
• Implement high-volume sourcing strategies to attract candidates that meet the client’s specifications and work with the marketing team to meet objectives
• Improve the key success metrics associated with hiring goals
• Develop a tight schedule for screening, interviewing, and processing a high volume of candidates weekly

Recruiter

QA Automation Engineer

• Oversee the operation and maintenance of the trading systems, guaranteeing continuity and stability in a production trading environment.
• Design, build, and maintain Python-based automation to support operational tooling, monitoring, dashboards, and deployment workflows.
• Administer and support Windows systems, including configuration management, patching, performance tuning, and incident response.
• Manage identity, endpoint, and access platforms across the Microsoft ecosystem, including Microsoft 365, Entra ID, Intune, and related services.
• Troubleshoot and resolve issues across systems, applications, and core networking components in a multi-platform environment.
• Support operational security initiatives such as system hardening, vulnerability remediation, and continuous monitoring.
• On-call coverage in a team rotation.

Systems & Automation Engineer

Backend Engineer

• Oversee the operation and maintenance of the trading systems, guaranteeing continuity and stability in the production trading environment.
• Develop automation tools to streamline operational processes, reducing overhead and enhancing efficiency.
• Triage, prioritize and troubleshoot complex network and systems issues, ranging from low-level hardware to in-house software applications.
• Work with development to improve the operational stability and functionality of existing and new trading systems.
• Coordinate, plan, and execute firm-wide changes within a global change management framework.
• Understand and account for the needs of all stakeholders.
• On call coverage in a team rotation.
• Support other key initiatives as the business dictates.

Technical Operations Analyst, Python, Electronic Trading Systems Preferred

Content Manager

• Multi-Client Brand Management - Manage and refine the voice, tone, and visual identity for multiple law firm clients while maintaining clear brand differentiation.
• AI-Assisted Content Production - Use modern Artificial Intelligence (AI) tools to produce social media content, informational assets, and marketing materials that support client growth.
• Social Media & Content Strategy - Plan and execute social media content across platforms including LinkedIn, Instagram, TikTok, Facebook, and YouTube.
• Advertising Creative - Develop and iterate creative assets for Meta, Google, and TikTok advertising campaigns, helping drive qualified leads for law firms.
• Video & Multimedia Content - Assist in producing informational videos and short-form content that help attorneys communicate expertise and build trust with potential clients.
• Quality Control - Review and refine AI-generated content to ensure professional tone, accuracy, and high production standards appropriate for the legal industry.

AI Media Producer, Content Strategist

Payroll

• Support the process of payroll, upload payroll incidences, validate payroll results/payroll taxes to ensure accurate and timely payroll delivery
• Reconcile and process Local Payroll Tax, Saving fund Benefit and Fonacot Loans
• Deliver consistent, high quality customer service
• Escalate payroll and system issues as appropriate
• Deliver documents required to the Government Institutions as: FONACOT/ IMSS / INFONAVIT/ Secretaria de Finanzas

Payroll Specialist

Customer Support

• Ownership over resolving escalated or complex calls from customers
• Conduct research to provide answers for customers to resolve their issues
• Answer incoming communications from customers

Senior Customer Service Representative

Inside Sales

• Work in the sales program and will be responsible for the introduction and the acquisition of opportunities for a worldwide hotel chain
• Engage both warm and cold leads with intent to sign up potential clients for our hotel corporate discount
• Use different channels to identify the point of contact responsible for the company's travel
• Uncover pain points and introduce the program to our current and potential clients
• Manage our customer accounts

Bilingual Inside Sales Agent – B2B – French-English

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Recommendations of products or services
• Closing a sale may be required

Customer Service Representative – Luxury Retail

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Some upselling of products or services to existing customers may be required

Licensed Property & Casualty Insurance Agent

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Assist customers with how-to’s

Customer Service Representative – Automotive Enthusiast

• Managing the full-cycle recruitment for professional healthcare licensed agent hires within a specific business segment
• Sourcing, interviewing and selection of candidates while promoting a work environment that openly embraces individuals with diverse backgrounds and experiences
• Actively search for the brightest healthcare licensed agents utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values
• Develop effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methods
• Partner with Recruiting Director and hiring managers to understand the skills and background required for each Healthcare Licensed program opportunity
• Provide expert advice and coaching throughout the recruitment process
• Lead Healthcare licensed agents through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision and values of extraordinary customer (candidate) experience
• Actively utilize all recruitment channels to form a knowledge base of where to find the health licensed agent candidates for each campaign and role and consistently generate a healthy pipeline of high-quality candidates
• Guide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions
• Utilize best practice methods, communications and processes which reflect our principals and standards of a world-class talent acquisition organization
• Develop a thorough understanding of TTEC, our value proposition, our segment and our values to qualify candidates and articulate our business

Senior Healthcare Recruiter

• You’ll be managing the full-cycle recruitment for professional healthcare licensed agent hires within a specific business segment.
• This role is responsible for the sourcing, interviewing and selection of candidates while promoting a work environment that openly embraces individuals with diverse backgrounds and experiences.
• You will actively search for the brightest healthcare licensed agents utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values.

Senior Recruiter – Healthcare

Human Resources

• Support the business on people matters, primarily through our ticketing system.
• Ensure onboarding documentation and information within is checked and saved in the correct manner.
• Maintain compliance with local employment and benefits laws and regulations.
• Assist in the development and implementation of our policies.
• Creation, signing, delivery and filing of employee documentation.
• Ensure the timely and accurate update of employee data.
• Ensure leaver information is obtained and shared with payroll and employees, ensuring we meet legislation.
• Support monthly payroll administration in relation to new hires, leavers and employee changes.

Human Resources Administrator

• Ensure accurate administration and implementation of new initiatives around culture and performance.
• Support the business on people matters through ticketing system.
• Maintain compliance with local employment and benefits laws and regulations.
• Assist in the development and implementation of policies.
• Support monthly payroll administration in relation to new hires, leavers and employee changes.
• Ensure timely and accurate update of employee data.