HealthCare Customer Service Representative

TTEC

Remote Healthcare Customer Service Representative facilitating customer support by answering inquiries and providing resolutions. Working closely with customers and utilizing strong communication skills.

Posted 7/23/2026full-timeRemote • 🇵🇭 PhilippinesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to effectively communicate and resolve customer issues. Proficient in product knowledge and computer usage, ensuring efficient support for customer inquiries.

Highest-signal resume keywords

Customer Service ExperienceProduct KnowledgeComputer ExperienceHigh Speed InternetResearch Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Communication SkillsProblem-Solving Skills

Certifications & Qualifications

SHS Graduate or Equivalent

About the role

Key responsibilities & impact

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

Requirements

What you’ll need

One year or more of customer services experience
At least SHS Graduate or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
For at home roles – keep High speed internet (> 20mbps)

Benefits

Comp & perks

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives