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Customer Service Representative
TTECCustomer Service Representative providing remote support for customer inquiries in the USA. Responsible for resolving customer issues and ensuring satisfaction through effective communication.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with the ability to effectively communicate and resolve customer issues. Proficient in utilizing product knowledge and computer skills to assist customers in a remote work environment.
Highest-signal resume keywords
Customer Service ExperienceProduct KnowledgeComputer ExperienceHigh School DiplomaRemote Work Setup
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Communication SkillsProblem-Solving Skills
About the role
Key responsibilities & impact- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements
What you’ll need- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- High speed internet connection (>25mbps)
- A quiet, private place in your home where you can work without background noise
Benefits
Comp & perks- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- Tuition reimbursement
- Great compensation package and benefits you'd expect