Thermo Fisher Scientific

Director

• This senior leadership role focuses on growth and innovation in our commercial organization
• As Senior Director of Product Specialists, you'll guide a team across markets, developing and implementing comprehensive sales strategies to accelerate business growth
• This position offers the opportunity to make a significant impact by leading technical sales specialists, developing talent, and driving revenue growth through strategic customer engagement and market development initiatives
• Working closely with Business Unit leaders, Marketing, and Sales Enablement teams, you'll shape the direction of our commercial strategy while fostering an inclusive culture focused on customer success
• This role combines strategic leadership with hands-on commercial execution, requiring both vision and operational excellence to deliver results

Senior Director, Commercial, Cell Biology

Inside Sales

• Our Inside Sales Supervisor is responsible for managing a team of inside sales professionals
• Ensure the team executes strategic initiatives that are set by the Senior Manager of the Inside Sales team
• Drive established sales strategies to meet plan and expand business within assigned territories
• Deliver performance evaluations holding the team accountable for performance metrics and utilization of sales technology
• Manage team to maintain effective customer relationships with purchasing, lab managers and end users within assigned territory
• Work with the Sr. Manager of Inside Sales to research competitor and industry activity
• Manage pricing within territory to control profitability
• Maintain accurate reporting, records, and files necessary for proper management of region

Supervisor, Inside Sales

Financial Planning and Analysis

• Joining Thermo Fisher Scientific as a Manager, Financial Planning & Analysis (FP&A), you will play a pivotal role supporting the Clinical Trials Division (CTD) within our Pharma Services Group
• Lead core elements of CTD’s financial operating rhythm and serve as a primary owner of executive performance storytelling
• Drive forecasting, performance management, and decision support in a complex, matrixed environment—setting standards, enforcing governance, and influencing actions across commercial and operational partners
• Own end-to-end delivery of CTD’s monthly MBR and quarterly QBR decks, serving as the single point of accountability for readiness, accuracy, and storyline cohesion.
• Own CTD’s SG&A / OPEX and headcount performance reporting and forecasting—building clear views of run-rate, productivity, and structural vs. timing impacts.
• Lead key components of CTD’s revenue forecasting process through driver-based analytics, variance explanations, and consolidation of BU inputs.
• Own recurring working capital / FCF reporting and performance visibility, including cash timing, AR/AP dynamics, and in-quarter drivers.
• Set and enforce FP&A operating standards: recurring data integrity checks, tie-outs across systems, and exception-based issue escalation.
• Partner with the Digital Finance team to modernize CTD FP&A delivery —reducing manual effort and increasing self-service insight through scalable solutions.
• Operate as a trusted finance partner across BU finance, operations, and commercial teams—driving alignment, accountability, and decision-making.

Finance Manager, FP&A

Customer Support

• Assist Thermo Fisher Scientific Healthcare Market Division customers and sales team, resolving issues that impact productivity and revenue generation.
• Use good judgment to prioritize tasks and solve problems.
• Work with internal, customer, and supplier teams to resolve issues and improve processes.
• Direct contact with customers and suppliers; often the face of Thermo Fisher Scientific and HMD.
• Knowledge of HMD’s data management system, sales processes, and other internal processes involving Customer Service, Finance, Pricing, and other areas.
• Partner with Sales team (Account Managers, District Sales Managers, and Regional Vice Presidents), Marketing team, Contract Administration, and Shared Services departments to enable the sales team to maintain customer loyalty, improve customer satisfaction, improve sales productivity, support key business initiatives, and achieve sales targets.
• Resolve issues that impact customer and sales productivity including pricing, shipping, billing, invoicing, backorders, returns, transportation, EDI, order charge, and other defined issues.
• Increase sales efficiency by working with different departments in the execution and follow through of sales processes, such as pricing, rebates, standing orders, and quotes.
• Produce and distribute internal and external reports to resolve products that are on backorder; research high-priority issues by contacting warehouses and vendors to ship and bill orders.
• Process customer-facing Business Reviews and dashboards for customer presentations.
• Process history of sales, invoice history, contract models, and other designated reports as requested by the Account Manager.
• Accurately record and document support activities and assist in identifying reoccurring issues that require root cause analysis.
• Participate in process improvement projects that improve productivity, efficiency, and enhance the customer experience.
• Participate in training and development programs as a means of continuous improvement.
• Perform other duties as assigned.

Sales Support Representative

Software Engineer

• Maintains a safe work environment by following standards and procedures, aligning with legal regulations.
• Identifies, documents, and implements opportunities for continuous improvement.
• Perform immediate and preventative maintenance for manufacturing production equipment
• Engages the Maintenance and Engineering team to challenge the status quo to make continuous operational improvements.
• Collaborate with all appropriate departments/staff in progress updates, problem analysis, and corrective action recommendations.
• Work with Molding, Scheduling and Production Manager on prioritizing machine repair scheduling.

Senior Manufacturing Engineering Technician

Project Manager

• Lead end-to-end delivery of complex, enterprise-level client services projects
• Drive project planning, resource allocation, timelines, and execution
• Manage project financials, including budgeting, forecasting, and cost tracking
• Identify and mitigate risks while ensuring high-quality delivery
• Collaborate with cross-functional teams to implement scientific and technical solutions
• Support continuous improvement initiatives and contribute to project management best practices
• Mentor and support team members to drive operational excellence

Senior Client Services Project Manager

Research Analyst

• Monitors investigator sites with a risk-based monitoring approach: applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks.
• Ensures data accuracy through SDR, SDV and CRF review as applicable through on-site and remote monitoring activities.
• Assess investigational product through physical inventory and records review.
• Documents observations in reports and letters in a timely manner using approved business writing standards.
• Escalates observed deficiencies and issues to clinical management expeditiously and follow all issues through to resolution.
• May need to maintain regular contact between monitoring visits with investigative sites to confirm that the protocol is being followed, that previously identified issues are being resolved and that the data is being recorded in a timely manner.
• Conducts monitoring tasks in accordance with the approved monitoring plan.
• Participates in the investigator payment process.
• Ensures a shared responsibility with other project team members on issues/findings resolution.
• Investigates and follows-up on findings as applicable.
• Participates in investigator meetings as necessary.
• Identifies potential investigators in collaboration with the client company to ensure the acceptability of qualified investigative sites.
• Initiates clinical trial sites according to the relevant procedures to ensure compliance with the protocol and regulatory and ICH GCP obligations, making recommendations where warranted.
• Performs trial close out and retrieval of trial materials.
• Ensures that required essential documents are complete and in place, according to ICH-GCP and applicable regulations.
• Conducts on-site file reviews as per project specifications.
• Provides trial status tracking and progress update reports to the Clinical Team Manager (CTM) as required.
• Ensures study systems are updated per agreed study conventions (e.g. Clinical Trial Management System).
• Facilitates effective communication between investigative sites, the client company and the PPD project team through written, oral and/or electronic contacts.
• Responds to company, client and applicable regulatory requirements/audits/inspections.
• Maintains & completes administrative tasks such as expense reports and timesheets in a timely manner.
• Contributes to the project team by assisting in preparation of project publications/tools, and sharing ideas/suggestions with team members.
• Contributes to other project work and initiatives for process improvement, as required.

Clinical Research Associate – Level II, Vaccines, Respiratory, General Medicine, Oncology

• Administers daily financial management of complex contracts and/or strategic partnership accounts
• Performs cash flow and variance analysis for assigned projects
• Leads review and delivery of trackers, financial tools, dashboards, and technical solutions
• Provides consultation, financial guidance, and support to operations management
• Coordinates to ensure timely and accurate invoicing and collections
• Provides decision-making support to management regarding revenue, gross profit, and risks
• Interacts with leadership through database extracts, datasets, tools, models, data analysis, and dashboards
• Identifies and recommends improvements to forecasting and reporting processes
• May manage internal/external client relationships for assigned accounts/projects

Principal Financial Analyst

Account Executive

• Develop and execute comprehensive Strategic Account Plans focused on increasing share of wallet within assigned accounts.
• Identify whitespace opportunities across divisions, business units, and service lines.
• Build and maintain executive-level relationships, positioning the company as a strategic partner.
• Conduct high-impact business reviews that align customer goals with delivered outcomes and future opportunities.
• Drive cross-selling and upselling initiatives by leveraging internal subject matter experts and commercial partners.
• Analyze account spend, market trends, and competitive landscape to identify growth strategies.
• Lead opportunity pipeline management, forecasting, and revenue tracking within assigned portfolio.
• Collaborate with Account Managers, Business Development, Marketing, and Operations to ensure coordinated execution.
• Monitor contract performance and identify opportunities for renewals, extensions, and expansions.
• Successfully navigates and delivers results within a complex, matrixed organization, demonstrating strong capability in leading and influencing without direct authority.
• Maintain disciplined CRM documentation, including action plans and growth initiatives.

Key Account Executive – Share of Wallet

Clinical Research

• Proactively collaborate with initiative leads and management to prepare, organize, coordinate, document and/or provide the development and delivery of department products and services to a globally dispersed, cross-functional audience in support of business outcomes and industry compliance requirements.
• Develop varied support materials, presentations, and/or tools to support department's remit and strategies.
• Proactively collaborate with initiative leads and management to develop, optimize and improve processes, associated systems/applications, training and communications.
• Lead small to medium-scale process improvement initiatives.
• Develop process improvement processes and solutions.
• Identify and collate information required to assess compliance with processes and to prioritize business process improvement needs.
• May review, assess and update procedural documents for overall compliance with current processes.
• Perform special projects, assignments and administrative tasks per business needs.
• Provide training and guidance to junior team members

Senior Process Optimization Specialist, Clinical Research Group

Field Engineer

• Organize and carry out commissioning and service work
• Install, maintain and repair electronic and mechanical medical devices
• Ensure technically flawless execution of service work
• Analyze faults and determine corrective actions
• Advise customers on service and commissioning matters
• Prepare system and equipment documentation

Field Service Engineer – Hannover area

• Install, maintain and repair electronic and mechanical medical devices and provide customer training
• Ensure technically flawless and cost-effective execution of service work
• Coordinate and adhere to commissioning and service appointments (e.g., with site managers, project managers, sales, service back office and customers)
• Analyze faults and define corrective actions; hand over systems and equipment to customers and document the handover
• Advise customers on service and commissioning matters
• Investigate causes in warranty cases, determine the scope of damage/repair and forward a warranty recommendation for decision
• Plan and implement measures to ensure system availability in the event of faults within contractual timeframes and order/allocate spare parts
• Prepare system and equipment documentation and related records (e.g., checklists, statistics, fault logs)
• Advise customers regarding repair or replacement/new procurement
• Identify customer spare part and new procurement needs and pass information to sales

Field Service Engineer, Freiburg

• Document, maintain, and govern end-to-end business processes and data flows using standardized modeling tools, ensuring consistency, traceability, and readiness for analysis or optimization.
• Translate current-state and future-state processes into clear visual models that support operational excellence, regulatory compliance, and business decision-making.
• Partner with cross-functional stakeholders to design, optimize, and improve processes, systems, training, and communications aligned to strategic initiatives.
• Lead small to medium-scale process improvement initiatives, from problem definition through solution design and implementation.
• Analyze process performance, identify gaps or risks, and prioritize improvement opportunities based on business impact and compliance needs.
• Review and guide updates to procedural documentation to ensure alignment with defined processes and regulatory expectations.
• Develop supporting materials, presentations, and tools to enable adoption and sustainability of optimized processes.
• Provide guidance and mentoring to junior team members, promoting consistent process standards and best practices.

Senior Process Optimization Specialist, Clinical Research

Procurement

• Manage third-party study vendors including study specification creation, collection, and finalization in conjunction with the relevant functional SMEs.
• Responsible for the day-to-day management and oversight of third-party vendors at the study-level.
• Responsible for keeping SMT updated regarding progress, issues tracking Ensure study level contracted timelines and deliverables are clear and managed in the context of the vendor.
• Proactively identify, elevate/escalate vendor issues that arise during study conduct to bring to resolution.
• Manage and measure performance of the vendor on assigned study Work with vendor to align KPI study delivery, management and measurement of vendor performance, escalating.
• Demonstrate appropriate oversight of vendors through regular, well-structured meetings with vendors (including agendas and minutes)
• Work with Biogen FSP Oversight Manager, Procurement to define project study specs and develop the Vendor Oversight Plan.
• Support the coordination of vendor performance management meetings to a study level.
• Provide accurate and up-to-date study level vendor information in relevant technology systems
• Driving the cross-functional collaboration and problem solving to ensure study level vendor risk identification and mitigation.
• Work closely with functional quality representatives (FQRs) to ensure vendor’s project deliverables meet quality standards.
• Ensures vendor’s compliance with relevant Biogen policies and procedures.
• Facilitate effective communication and collaboration between SMT and vendor.
• Ensures deliverable transparency from vendor to enable ease of invoice review and responsible for alerting Clinical Trial Lead CTL to invoice anomalies or inconsistencies.

Vendor Management Specialist

• Manage third-party study vendors including study specification creation, collection, and finalization in conjunction with the relevant functional SMEs
• Responsible for the day-to-day management and oversight of third-party vendors at the study-level
• Responsible for keeping SMT updated regarding progress, issues tracking
• Ensure study level contracted timelines and deliverables are clear and managed in the context of the vendor
• Proactively identify, elevate/escalate vendor issues that arise during study conduct to bring to resolution
• Manage and measure performance of the vendor on assigned study
• Work with vendor to align KPI study delivery, management and measurement of vendor performance, escalating
• Demonstrate appropriate oversight of vendors through regular, well-structured meetings with vendors (including agendas and minutes)
• Work with Biogen FSP Oversight Manager, Procurement to define project study specs and develop the Vendor Oversight Plan
• SVS will drive development of specific study level vendor management plans
• Develops required study specific vendor materials
• Support the coordination of vendor performance management meetings to a study level
• Provide accurate and up-to-date study level vendor information in relevant technology systems
• Driving the cross-functional collaboration and problem solving to ensure study level vendor risk identification and mitigation
• Work closely with functional quality representatives (FQRs) to ensure vendor’s project deliverables meet quality standards
• Ensures vendor’s compliance with relevant Biogen policies and procedures
• Facilitate effective communication and collaboration between SMT and vendor
• Ensures deliverable transparency from vendor to enable ease of invoice review and responsible for alerting Clinical Trial Lead CTL to invoice anomalies or inconsistencies