Thermo Fisher Scientific

Client Coordinator

• Provides support to clinical supplies operations and administrative activities in all areas of clinical supplies lifecycle of low to moderate complexity studies
• Ensures all activities are driven in compliance with company good practices and client requirements
• Participates in and supports department project teams
• May coordinate or serve as a liaison cross-functionally
• Plans and coordinates label, patient card, and dosing card activities
• Ensures tasks are completed as needed according to PPD SOP requirements and/or client requirements
• Coordinates the preparation and regulatory approval of information to be included on labels, patient cards, and dosing cards in clinical trials
• Reviews source documents and requests for quotes
• Assists with the development and maintenance of the Global Labelling Management tool

Label Coordinator

Software Engineer

• Act as the lead programmer on selected studies of moderate complexity
• Independently create, execute, maintain, and validate programs
• Manage and document assignments to meet timelines and deliver high quality work
• Increase knowledge base and professional skills in areas including programming, technology and techniques
• Provide training and guidance to junior team members

Senior Programmer Analyst

Product Specialist

• Support growth through technical sales expertise and customer relationship management
• Provide sophisticated technical guidance while promoting our innovative chemical portfolio to academic, pharmaceutical, biotech, and industrial customers
• Work closely with sales teams and customers, deliver effective value propositions, conduct product demonstrations, and provide comprehensive application support
• Help customers advance their research and manufacturing capabilities while contributing to the mission of making the world healthier, cleaner, and safer

Product Specialist – Chemicals

Manager

• Acts as the primary point of contact on multiple global projects, ensuring contract, procedure and budget compliance through effective communication with project managers, internal teams, cross-functional groups and clients (as applicable)
• Manages day-to-day department operations, both locally and globally, and exercises independent judgement to troubleshoot and resolve project issues and identity areas for improvement
• Provides direct supervision to department managers and their teams as needed
• Provides accurate forecasts for all projects, analyzing safety management costs, personnel hours, and project needs to ensure budget compliance
• Manages and coordinates project start-up activities, project maintenance and project close-out
• Oversees the department's Incoming Information Center and associated vendors, including but not limited to the management of procedural and contractual adherence as well as troubleshooting and issue resolution
• Acts as a resource to other departmental managers for all safety administration tasks and collaborates to problem solve and develop system improvements; ensuring utilization of assigned administration team
• Leads departmental initiatives and develops WPDs and SOPs, ensuring consistency and quality in execution and implementation
• Coordinates business continuity activities as required in the event of system downtime, adverse weather or disaster
• Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations
• Approves courses of action on salary administration, hiring, corrective action, and terminations
• Reviews and approves time records

Manager, Safety Admin – Pharmacovigilance

Field Engineer

• Perform on-site installations, repairs, maintenance, qualifications, and validations of Chromatography and Mass Spectrometric systems
• Proficiently use customer management software to complete service calls, handle parts inventories, and complete job tasks
• Evaluate examination and assessment results to identify the origin of the issue, and suggest fixing, substitution, or alternative remedial measures
• Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
• Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues
• Provide a communication link between the customer and the company to ensure effective service
• Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees

Engineer III, Field Service – LCMS

Project Manager

• Directs a team of Project Delivery direct reports of differing levels of experience and project roles within a Therapeutic Unit
• Accountable for the career development and performance management of their team, providing coaching in both soft skills and technical skills
• Adept at identifying and addressing training gaps, while maintaining employee motivation and trust
• Manages staff, including interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations
• Approves courses of action on salary administration, hiring, corrective action, and terminations
• Reviews and approves time records, expense reports, requests for leave, and overtime
• Partners with project team leadership and key stakeholders to ensure areas of development, training needs and coaching are aligned through routine and active engagement

AD Project Management – Neurosciences PL People Manager

Customer Support

• Enhance customer-centric culture and guide transformational improvements across the organization
• Lead initiatives to enhance the customer journey, analyze customer feedback, and implement data-driven solutions that deliver exceptional experiences
• Partner with cross-functional teams to optimize processes, drive operational excellence, and foster innovation
• Develop and execute strategies that strengthen customer relationships, improve satisfaction metrics, and accelerate business growth
• Utilize advanced analytics, AI, and digital tools to gain actionable insights and create advantages in customer service

Director, Semiconductor Customer Experience

Account Manager

• Develop and maintain effective customer relations with purchasing and end user within assigned territory
• Independently make decisions, apply available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
• Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
• Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
• Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
• Maintain accurate reporting, records, and files vital for accurate management of territory
• Connect with supervisor any customer issues or potential problems; perform other tasks assigned by manager
• Advise customers of supply and price trends and assist in inventory control
• Positively represent Thermo Fisher Scientific at all times throughout customer locations

Account Manager II

Account Executive

• Drive revenue growth across Clinical Trial Solutions & Patient First Digital Solutions portfolio
• Leads direct sales efforts for patient engagement and recruitment services
• Orchestrates RFP strategy calls and develops client proposals
• Ensures achievement of gross authorization targets

Executive Account Director, Business Development – Patient First Digital Solutions

Sales

• Provide strategic support and direction for the district; Manage the sales team to drive sales strategies to meet plan and expand business; Ensure team maintains a pipeline of opportunities to meet or exceed sales objectives; assist and coach sales reps to develop and implement customer-specific action plans.
• Use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
• Perform sales calls and vendor relations with customers and potential customers in the district
• Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; introduce new products and services.
• Show initiative to develop programs to drive growth in any economic condition
• Maintain accurate reporting, records, and files necessary for proper management of district
• Positively represent Thermo Fisher Scientific at all times throughout customer locations

Senior District Sales Manager

• Manage all clinical operational and quality aspects of allocated studies, of low to moderate complexity, in compliance with ICH GCP.
• Develop clinical tools (e.g. Monitoring Plan, Monitoring Guidelines) in conjunction with the Data Quality Plan.
• Collaborate with the project manager to prepare, organize, and present at client meetings, including bid defense and hand-off meetings.
• Ensure achievement of the final clinical deliverable within the contractual time period by preparing and monitoring clinical activity timelines and metrics.
• Regularly communicate with the team and lead team meetings to ensure that timelines, resources, interactions, and quality are maintained.
• Ensure timely archiving of documents and study materials for the department.
• May communicate with study sites regarding issues such as protocol, patient participation, case report form completion and other study-related issues.
• Coordinate all start-up activities and ensure that timely ethics committee and regulatory submissions are addressed.

Clinical Team Manager – Neuro

• Serve as the primary contact between the sponsor and the organization at the project level.
• Ensure escalation pathways adhered to internally and externally (Rules of Engagement – communication pathways).
• On projects where the scope requires, ensure clear delineation in responsibilities and communication pathways for secondary project leads (such as lead in a specific region, lead for a specific vendor(s) or subset of delivery).
• Accountable for the overall delivery of the cross-functional project (time, cost, quality).
• Ensure financial stewardship at a project level by demonstrating an intimate understanding of the contract, resource alignment to budget, management of Out of Scope activity, drive the Con Mod process/negotiations and team execution to timelines.
• Establish, communicate and manage customer expectations to achieve optimal delivery during the project
• Drive Risk Identification and Issue Resolution at project level (RBQM/RESOLVE).
• Ensure project team compliance with organization policies, SOPs, ICH- GCP, regulatory and project specific requirements.

Project Manager – FSP

Program Manager

• Join Thermo Fisher Scientific as a Staff Program Manager and help drive innovation and excellence across our organization.
• Coordinate complex, multi-disciplinary projects that directly impact scientific advancement and customer success.
• Manage strategic programs from inception through successful delivery, ensuring thorough execution while fostering collaboration across functional teams.
• Develop comprehensive project plans, coordinate cross-functional teams, and maintain consistent communication with stakeholders at all levels.
• Identify and address risks while promoting accountability across the organization.
• Deliver projects on time, within budget, and to the highest quality standards.

Staff Program Manager

Systems Engineer

• Partner with IT and business teams on system architecture, ERP mapping, and ETL design
• Identify and resolve data discrepancies, enhancement requests, and business specific use cases
• Lead coordination of systems setup, integration, testing, training, and communication
• Respond to General Ledger Analytics (GLA) inquiries and deliver actionable reports to end customers
• Conduct root-cause analyses and triage defects between IT and Business teams
• Support Lead the monthly close reconciliation process between all systems (ERP, EDW, CDW, SPoT, CMR, HFM, and Planning)
• Build strong business partnerships by actively listening to and incorporating reporting needs
• Ensure financial data and mappings in reporting and ERP systems enable accurate, complete, and timely financial management reporting
• Collaborate with IT and business partners to identify and address data discrepancies and enhancement opportunities
• Design and configure multiple financial systems for integration projects involving Finance data platforms on the Common Information Model
• Partner with data governance teams to ensure technology solutions comply with established data standards
• Manage cross-functional teams in a matrix environment based on project scope and requirements

Senior Finance Systems Analyst

• Increase revenue and build lasting relationships with customers while representing Thermo Fisher's scientific products and services
• Develop and implement strategic sales plans, manage key account relationships at the Francis Crick, QMUL and Southampton University
• Ensure customer satisfaction through consultative selling
• Work with cross-functional teams to provide tailored solutions that meet customer needs while achieving sales targets
• Serve as a trusted advisor to help customers advance their scientific goals through a combination of customer visits and virtual engagement