Thermo Fisher Scientific

Operations

• Troubleshoot server and network hardware including fiber/optic cables, optics, and hardware components
• Manage circuit move, add, change and disconnection orders (MACDs) life cycle.
• Directly execute or manage local vendor technicians for servers, circuits and maintenance troubleshooting.
• Facilitate physical layer installation of server and network cabling according to cabling matrices.
• Physical server and circuit troubleshooting and fault analysis.
• Provide ongoing support of production environment and coordinate with vendors, system owners, and other operations teams in order to resolve any issues.
• Responsible for coordinating and tracking requests/orders and providing weekly reports.
• Post documentation on each implementation.
• Participate in On-Call Rotation for Ad-Hoc troubleshooting between internal teams and external providers
• Assist with other regional works during business hours for maintenance related works
• Data Accuracy
• Inventory Database Improvement Strategy
• Server Inventory database
• Circuit Inventory database
• Spares Inventory database
• Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold
• Raise Site and Vendor Remote Hands to perform site audits when needed
• Update Internal documents when requested
• Ad-Hoc Tasks
• Have ticketing system for tracking all requests(JIRA)
• Work with SCM, equipment vendors, and datacenters to manage delivery dates and time windows.
• Process Improvement
• Support Vendor Support
• Initial POC for all Vendor Queries relating to interconnection, troubleshooting
• Create Colocation Inbound/Outbound Shipments and track Deliveries when asked
• Update internal documentation for all Internet Provider contact and circuit details
• Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities.
• Submit Vendor Remote Hands Requests to support physical works on site
• Perform regular audits for all server, circuits, spares inventory

Operations Engineer

DevOps Engineer

• Execute deployment tasks with precision and compliance.
• Collaborate with client feature teams to manage recurring and out-of-band deployment activities.
• Develop and maintain deployment and automation scripts using PowerShell and/or YAML.
• Deploy services across all environments, from pre-production rings to production.
• Identify, troubleshoot, and resolve issues during and post-deployment to ensure service reliability.

Azure DevOps

Director

• Provide leadership, oversight, strategy, and direct staff supervision across PPD Laboratories services
• Drive awareness and demand for portfolio of solutions across clinical development life cycle
• Partner and collaborate closely with stakeholder groups within PPD business
• Guide creation of marketing plans and ensure efforts are grounded in customer needs/business insights
• Plan and manage resource allocation across the area/division

Executive Director, Global Market Development – Analytical Services Division

Medical Director

• Manage all medical aspects of contracted tasks across the pharmaceutical product life-cycle.
• Ensure tasks delegated to PV are properly executed.
• Adhere to applicable regulations and ICH guidelines regarding clinical trials, regulatory documents, and safety issues.
• Follow client SOPs/directives and project-specific WPDs for assigned projects.
• Comply with CRG’s corporate policies and SOPs/WPDs.
• Provide medical consultation to team members and answer all study-related medical questions.
• Communicate clearly with associates and clients, maintaining an open line of communication to ensure all procedures are followed appropriately.
• Provide therapeutic training and protocol training on assigned studies, as requested.
• Assist in writing (interpretation of safety and efficacy data) and/or reviewing CSR, IND/NDA reports, ICSR, signal detection reports, periodic reports, RMP, REMS, CTD modules, etc., to ensure that the medical content is accurate and complete.
• Monitor all safety variables (AE, laboratory abnormalities, changes in patient medical status, evaluation of prescribed concomitant medication for protocol restrictions, and un-blinding requests) of clinical studies.
• Discuss all medical concerns with principal investigators and clients (e.g., interpretation of inclusion/exclusion criteria) raised during the course of a study, using proper medical judgment in interpretation and decision-making regarding clinical situations as they relate to the investigational study.
• Provide medical review of adverse events of special interest, serious adverse events, and clinical outcomes events reported by study sites.
• Perform data review as specified in the client contract and data validation manual, including review of coding listings and/or full safety data to assess potential safety concerns.
• Manage signal detection activities, scientifically review aggregate reports, contribute to label updates, and support dossier maintenance and risk management activities.
• Medically review adverse event and serious adverse event data from all sources (solicited, spontaneous, literature, etc.) as contracted.

Medical Director/Sr Medical Director – Cardiology

Solutions Engineer

• Guide innovative IT solutions at Thermo Fisher Scientific, overseeing key technology initiatives that enable our mission of making the world healthier, cleaner and safer
• Collaborate with business leaders to develop and implement strategic technology roadmaps and support our business teams translate business requirements into technical solutions
• Support digital transformation through the implementation of advanced solutions in areas like cloud computing, data analytics, artificial intelligence, and enterprise systems
• Ensure operational excellence, security compliance, and continuous improvement of IT services while nurturing a collaborative culture focused on customer success

Senior IT Solutions Engineer

Content Marketing Manager

• Reporting to the Director of Content Strategy, the Senior Manager, Content Strategy is responsible for strategic planning and execution of content designed to engage and nurture customers through buying journey.
• Use content as a strategic lever to shape customer perception, strengthen market credibility, and support commercial objectives by building trust, authority, and long-term brand value.
• Bring big-picture thinking to content strategy, connecting audience insights, business priorities, brand positioning, and campaign goals.
• Translate subject-matter expertise, customer insights and market trends into compelling thought leadership that differentiates the PPD clinical research business.
• Serve as a strategic partner to cross-functional teams, helping the organization think more holistically about content’s role in demand generation.
• Influence stakeholders across marketing and commercial teams to align on content priorities, messaging, and best practices.
• Be a talented writer and editor with experience creating multiple forms of content, including white papers, blogs, ebooks, infographics, videos, etc.
• Understand the difference and relationship between thought leadership and content marketing and their associated activities and messages.
• Develop a deep understanding of customer segments, personas and journeys across the business.
• Be comfortable working with SMEs across the organization to leverage their expertise, insights and capabilities toward meaningful content.
• Experience with and curiosity about AI-assisted workflows.
• Support and advance the organizational content strategy designed to build brand awareness and engage and nurture leads and potential customers.
• Partner across the marketing team to contribute to a holistic, integrated content strategy and development process.
• Work closely with Global Market Development and ABM leads to plug into campaigns and design and draft a universe of content to support objectives.
• Advance data-driven storytelling and creation of foundational thought leadership.
• Support the editorial process for content planning and creation across the enterprise.
• Leverage performance metrics and best practices to optimize content and channels.
• Supports the research and development of content strategy guidance and best practices for all channels by creating content strategy documentation.
• Develop messaging and content narratives that translate brand strategy and support enterprise-wide capabilities.

Senior Manager, Content Strategy

Manager

• Take responsibility for coordinating the clinical monitoring activities, overseeing the CRO clinical /site management activities and co-monitoring the assigned Phase I clinical studies in accordance with regulatory requirements, Good Clinical Practice (GCP) guidelines and SOPs to the most rigorous standards of quality, timely delivery and within budget, in order to assist in the delivery of Clinical Development objectives and achieve clinical excellence.
• Ensure clinical activities coordination & oversight
• Ensure efficient and thorough study start-up by overseeing the Clinical team of the CROs and working closely with other relevant team members involved in the study set-up (DM, reg, CMC, etc); ensure feasibility report are exhaustive.
• Review site feasibility reports as per oversight plan , support the CPM in site selection, verify timely collection of essential study documents, such as regulatory and ethics committee documents for submission, and by controlling that all set up activities are performed prior to each site initiation, as per the oversight plan.
• Validate the final clinical study documents (such as study manual, monitoring plan, prepared by the Clinical CRO.
• Support the Clinical CRO in the training of the CRAs on all study specific operational activities and participate in the organization and preparation of the monitor and investigator meetings in collaboration with the other study team members (Corporate and/or affiliates, CROs as appropriate)

Clinical Team Manager – Senior

Supply Chain

• Own the global SIOP process and build capabilities
• Standardize and facilitate monthly SIOP process
• Drive demand and supply alignment
• Communicate SIOP outputs and recommendations with CSD leadership
• Responsible for SIOP dashboards in Power BI
• Lead projects that close gaps and capitalize on opportunities

Supply Chain Manager – SIOP

Sales

• Represent our portfolio of scientific instruments and solutions
• Work closely with customers to understand their needs and deliver effective solutions
• Collaborate with cross-functional teams, including sales, marketing, and technical support, to implement sales strategies
• Deliver exceptional customer experiences

Technical Sales Specialist, Discovery, Delivery, Models

Program Manager

• Lead core teams and conduct regular project meetings
• Supervise assigned deliverables, develop timelines, and provide project updates and reports to senior leadership
• Guide the development, validation, translation, and implementation of assays
• Work closely with clinical laboratory, R&D, sales, marketing, regulatory affairs, and external partners to define project deliverables
• Identify potential risks and issues, along with developing effective mitigation strategies
• Maintain clear communication lines with all team members, providing regular updates on project status and achievements

Staff Program Manager – Transplant Diagnostics

Account Executive

• Join our collaborative sales team at Thermo Fisher Scientific, where you'll contribute to revenue growth and deliver scientific solutions that help make the world healthier, cleaner, and safer
• As a Sr Instruments Sales Representative, you'll apply your technical expertise and consultative sales skills to promote our comprehensive portfolio of analytical instruments and consumables
• In this field-based role, you'll develop and maintain strategic relationships with key decision makers, from lab managers to executives, while working across our organization to provide exceptional customer experiences

Instrument Sales Representative – Human Identification

QA Engineer

• Lead all aspects of the “end to end” design control and new product development lifecycle as a quality core team lead for New Product Introductions (NPIs) for Companion Diagnostics (CDx)
• Ensure that products are designed, developed, and validated in compliance with regulatory requirements and internal quality standards
• Work with multiple teams to lead and support design control activities across the full product development lifecycle for CDx NPIs including: User and Product Requirements Design Verification and Validation (V&V) Risk Management Design Reviews
• Ensure activities are conducted in compliance with all applicable regulatory requirements, international standards, and internal procedures
• Establish, maintain, and drive quality standards while supporting a culture of continuous improvement and compliance
• Participate in team projects and assignments, facilitating or leading sub-teams as necessary

Senior Design QA Engineer

Administration

• Provide implementation, operational, and maintenance support for enterprise software applications
• Ensure a stable systems environment with optimal performance and reliability
• Support analytical software, dedicated hardware, and server-based laboratory applications
• Resolve application issues, execute change requests, maintain system documentation
• Collaborate with colleagues to address technical challenges

Associate Application Administrator II

Customer Success Manager

• Focus on selling service products such as warranty extensions, maintenance and service contracts, and qualifications.
• Provide intensive support to assigned customers in collaboration with Service Contract Specialists and Service leaders.
• Ensure timely contract renewals, including tracking deadlines, developing proposals, and following up to maintain and grow existing business.
• Actively acquire and consult with existing and new customers for the sale of service products.
• Prepare sales reports, statistics, and forecast summaries as required.
• Use SAP, Cloud for Service (C4S), and Salesforce (SFDC) systems for quote creation, edits and logging sales activities.
• Build and maintain close and long-term business relationships through meetings, phone, and email contacts to communicate product and service information.

Customer Success Manager – Instrument and Equipment Services

Field Engineer

• Perform Field Service-related duties in line with internal rules, customer regulations and health and safety guidelines.
• Specific product support to be given on LSMS and Chromatography instruments (80%).
• Work remotely providing on-site services exceeding customer expectations and ensuring that customers become promoters of our business through positive feedback.
• Deliver the highest professional relationship with our customer base raising technical issues to quickly resolve critical tasks in the fastest way possible.
• Follow our ethical business conduct guidelines.
• Enable the customer's success through their partnership with Thermo Fisher Scientific.
• Utilise web-based, sales lead logging tools to ensure customers are offered those products and services they require enabling them to meet their objectives (5%).
• Optimize own work schedule by coordinating with all the required partners for service planning (Dispatch function, Team Leader, Manager) (5%).
• Responsible for company assets including parts inventory, laptop computer, mobile phone, test equipment (ensuring validation calibration), tools, software, company car etc. (5%).
• Responsible for timely and accurate reporting of activities including field service reports and expenses reports (5%).