Engineer III, Field Service – LCMS

Thermo Fisher Scientific

Field Service Engineer coordinating installations and maintenance of analytical instrumentation at customer sites. Engaging with clients in Minnesota and surrounding areas, ensuring high-quality service and communication.

Posted 7/14/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $36 - $42 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Chromatography and Mass Spectrometry systems, with a strong focus on installation, maintenance, and customer service. Capable of analyzing technical problems and providing effective training on equipment operations.

Highest-signal resume keywords

Chromatography InstrumentationMass Spectrometry InstrumentationCustomer Management SoftwareTechnical Problem AnalysisService Engineering Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ChromatographyMass SpectrometryTechnical Problem SolvingEquipment MaintenanceInstallation and Validation

Soft Skills

Strong CommunicationCustomer Relationship BuildingPrioritizationDocumentation Skills

Tools & Technologies

Customer Management Software

Certifications & Qualifications

Bachelor's Degree in Chemistry

Industry Keywords

Analytical InstrumentationService EngineerPractical ExperienceTraining Development

About the role

Key responsibilities & impact

Perform on-site installations, repairs, maintenance, qualifications, and validations of Chromatography and Mass Spectrometric systems
Proficiently use customer management software to complete service calls, handle parts inventories, and complete job tasks
Evaluate examination and assessment results to identify the origin of the issue, and suggest fixing, substitution, or alternative remedial measures
Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues
Provide a communication link between the customer and the company to ensure effective service
Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees

Requirements

What you’ll need

Bachelors Degree in chemistry or related field required
Preference for candidates with at least 3 years of practical experience as a Service Engineer, specifically with analytical instrumentation, or 3+ years of pertinent industry experience
Proficiency with Chromatography and Mass Spectrometry instrumentation is preferred
Strong communication and the ability to build positive customer relationships
Ability to prioritize service requests and produce clear and concise documentation
Must have a clean driving record

Benefits

Comp & perks

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount