Account Manager II

Thermo Fisher Scientific

Virtual Account Manager at Thermo Fisher Scientific managing sales of clinical products via phone and email. Building customer relationships and achieving sales objectives within assigned territory.

Posted 7/14/2026full-timeRemote • Alabama, Kentucky, Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales strategies and customer relationship management within the healthcare and laboratory industry, leveraging effective communication and organizational skills to achieve sales objectives and maintain customer satisfaction.

Highest-signal resume keywords

Healthcare Sales ExperienceCustomer Relationship ManagementSales Strategy DevelopmentMS Office ProficiencyInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales StrategyPipeline ManagementInventory ControlMarket ResearchData Reporting

Soft Skills

Interpersonal SkillsOrganizational SkillsPresentation SkillsCustomer Service OrientationFlexibility

Industry Keywords

Laboratory IndustryHealthcareCustomer RelationsSales ObjectivesCompetitor Analysis

About the role

Key responsibilities & impact

Develop and maintain effective customer relations with purchasing and end user within assigned territory
Independently make decisions, apply available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
Maintain accurate reporting, records, and files vital for accurate management of territory
Connect with supervisor any customer issues or potential problems; perform other tasks assigned by manager
Advise customers of supply and price trends and assist in inventory control
Positively represent Thermo Fisher Scientific at all times throughout customer locations

Requirements

What you’ll need

Bachelor's degree; Science or Business strongly preferred
2 years of healthcare/science sales experience or equivalent laboratory industry experience
Shown selling agility
Strong interpersonal, oral and written communication, and presentation skills
Consistent track record of establishing goals and achieving results
Computer proficiency in MS Office and the internet
Must possess a strong desire to serve the customer
Must deliver excellent customer service
Must possess the organizational skills to multi-task and meet deadlines as needed
Must be willing to travel to customer sites, sales meetings and for training events, if needed
Must be flexible and comfortable with working within time zones across the US
Demonstrates the Thermo Fisher values (The Four I's) – Integrity, Intensity, Innovation, and Involvement

Benefits

Comp & perks

Health insurance
Professional development opportunities