The Salvation Army in Canada

Systems Engineer

• Partner with business and technology teams to design, implement, and optimize enterprise platforms
• Translate business needs into clear functional requirements
• Support platform delivery and integration
• Ensure technology solutions drive measurable business and user outcomes
• Lead end-to-end requirements gathering across business, digital, and operational workflows
• Facilitate stakeholder workshops, interviews, and design sessions to align on solution outcomes
• Partner with architects, developers, and integrators to support platform design and implementation
• Manage and trace requirements throughout the project lifecycle, ensuring scope and quality control
• Support vendor evaluation, RFP development, and SaaS solution selection
• Coordinate and support system, integration, and user acceptance testing
• Identify system or process gaps and recommend improvements

Senior Business Systems Analyst – 12-month Contract

Public Relations

• Developing and delivering strategic communications, media relations, community engagement, and public affairs initiatives
• Supporting regional campaigns, events, crisis communications, fundraising initiatives, and community partnerships
• Building and maintaining positive relationships with media outlets, community partners, donors, and stakeholders
• Creating engaging content for social media, newsletters, websites, videos, and other communication channels
• Monitoring communication performance and providing recommendations to strengthen outreach and public awareness efforts

Public Relations Officer

Developer Relations

• Designing, developing, and implementing scalable web solutions across digital experience platforms
• Leading technical initiatives and collaborating with cross-functional teams
• Driving adoption of modern development practices
• Building and maintaining integrations with internal systems and third-party platforms
• Ensuring solutions meet quality standards and are delivered on time
• Conducting code reviews and mentoring junior developers
• Driving CI/CD automation and release management processes
• Providing production support and troubleshooting issues within defined SLAs

Senior Developer – Digital Experience

Accountant

• Review, code, and process accounts payable and receivable transactions, ensuring proper documentation and timely payments.
• Reconcile accounts, prepare journal entries, and ensure transactions are recorded in the correct period and in line with policy.
• Enter donations, issue charitable receipts, and allocate deposits accurately in the general ledger.
• Maintain vendor records, resolve inquiries, follow up on outstanding transactions, and support vendor invoice processing.
• Monitor adherence to tax coding, payment terms, expenditure policy, and maintain safe handling of undistributed cheques/instruments.
• Provide financial and processing support to smaller ministry units, including payables, receivables, and advising on procedures.
• Communicate regularly with internal/external clients, offering solutions and ensuring financial transactions meet standards.
• Prepare audit schedules, support external reporting, and assist with the preparation of required financial documents.
• Document processes, develop business requirements, and provide recommendations to improve operations.
• Assist ministry unit leaders and stakeholders in understanding financial procedures and the implications of financial decisions.

Operations Accountant

Supervisor

• Interact with customers/donors in a positive, friendly, and courteous manner
• Protect the integrity of all donated items
• Responsible for accurate completion of all customer transactions including cash and debit sales
• Contribute to meeting store budgets by maintaining customer service standards
• Process raw materials by loading/unloading, sorting, packing, pricing and storing donations
• Maintain the proper sorting and processing of all donated goods, ensuring compliance with quality standards
• Maintain an attractive organized appearance of the store

Shift Supervisor

Associate

• Provide service to customers and assist in retail operations at The Salvation Army Thrift Store
• Greet and interact with customers in a friendly manner
• Contribute to meeting store sales targets
• Responsible for accurate completion of customer transactions
• Process raw materials and assist with store layout plans
• Maintain store security and assist with donation turnover
• Ensure compliance with quality standards for products

Store Associate

General

• Oversee and coordinate Gitxsan youth discipleship preparing curriculum, involving volunteers, and providing resources for activities as required
• Plan and conduct community outreach activities
• Incorporate appropriate Christian practices into all programs, providing opportunities for spiritual and cultural exploration/discussion that is age appropriate
• Support and pray with youth and parents/guardians as needed
• Recruit, screen, orient, and train volunteer leaders
• Track and report statistics of all youth activities for SAMIS

Youth Coordinator

Counselor

• Welcome and orient residents
• Provide individual monitoring and follow-up for residents
• Lead workshops and support activities
• Collaborate with external resources and service providers

Clinical Addiction Counselor

Manager

• Direct all operations of store to meet sales targets and control expenses while maintaining customer service standards
• Hire, orientate, train, evaluate, recognize, discipline, and terminate based on Territorial/National standards
• Manage health and safety, labour & employee relations, and other related issues at a store level
• Decide on in-store promotions and auctions and keep abreast of marketing trends by checking competitors’ stock
• Plan store layout to attract customers including window displays and merchandise displays
• Determine and maintain appropriate inventory levels based on spot checks and reviews of weekly sales records
• Maintain control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately
• Ensure in-store safety for staff and customers (e.g., snow removal, clear fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness)
• Prepare financial and other requested reports to the National and Regional offices (sales reports, staffing costs, payroll data, etc.)
• Work with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager
• Responsible to plan, organize, direct, and control all store operations
• Help store associates make connections with the customers and demonstrate a value driven workforce

Store Manager

Client Services Representative

• Support delivery of program services that support participants’ physical, social, emotional, and spiritual well being as assigned by the Supervisor.
• Assist in conducting interviews, assess participant needs, and complete referrals for services such as funding, treatment, and daily living supports.
• Complete intake, discharge, and service cessation processes in accordance with program requirements.
• Pack or dispose of participant belongings in alignment with organizational policy.
• Respond to crises and emergencies, utilizing de escalation techniques and appropriate interventions.
• Assist with social, recreational, community, and life skills activities.
• Support participant development in areas such as hygiene, laundry, cooking, food handling, and general daily living skills.
• Encourage positive decision making and problem solving through a participant centered, self determination approach.
• Facilitate social skill development and promote healthy interpersonal interactions in collaboration with the team.
• Assist participants in maintaining clean, organized, and clutter free living spaces.
• Provide case management support as required.
• Operate a program transport vehicle (up to 7 passengers) when needed.
• Assist with food preparation and cooking duties as assigned.
• Administer Naloxone in cases of suspected opioid poisoning and provide first aid within certification and safety guidelines.
• Administer urine drug screening tests in accordance with program protocols.
• Assist in maintaining adequate supplies and help ensure program equipment is in good working order.
• Address rule violations, document incidents, and notify appropriate staff.
• Contribute to training and orientation of new or existing staff.
• Participate in program development, policy implementation, and special events as requested.
• Maintain a clean, organized work environment and submit service requests when needed.
• Manage medication storage, administration, dispensing, and documentation in line with program requirements.
• Assist facilitators with participant classes, including cooking, leadership, and teamwork activities.
• Uphold respectful, collaborative relationships with interdisciplinary team members and report relevant participant or workplace concerns.
• Complete all required documentation, including Transitional Plans, case notes, and incident reports, in accordance with organizational and legal standards.
• Attend staff meetings, case management meetings, internal training, and external meetings as directed.
• Prepare reports, surveys, and statistical data when requested.
• Perform other duties as assigned.

Client Care Support

• Assurer le respect de la qualité du service est adéquate et conforme aux politiques et procédures en vigueur de l’organisme;
• Accueillir et intégrer le résident au service, selon les procédures établies et faire appliquer le code de vie de la ressource;
• Assurer le suivi individuel de résidents. Tenir à jour leurs dossiers, compléter la fermeture des dossiers après le départ du résident dans les délais prescrits;
• Faire des interventions individuelles structurées et régulières auprès des résidents comprend : contribuer à l’élaboration des plans d’intervention et son suivi, et/ou élaborer le plan de réinsertion sociale et son suivi;
• Prendre des mesures nécessaires pour garantir un bon cheminement des résidents en tenant compte de leur situation médicale, judiciaire et familiale;
• Intervenir au besoin suivant les évènements qui peuvent surgir dans le centre et rédiger des notes évolutives afin d’assurer les bons suivis;
• Rédiger des rapports d’observation, des rapports d’évaluation et des synthèses de comportement pour le tribunal;
• Compléter les différentes évaluations nécessaire selon les normes de la certification (NID-ÉP,IGT, risque suicidaire et d’homicide, RESO)
• Distribuer des médicaments selon les protocoles établis;
• Organiser et animer des ateliers et/ou des activités en fonctions des besoins des résidents selon les normes et procédures établis;
• Collaborer avec les ressources extérieures, les ressources de références et impliquer le réseau du résident si possible;
• Participer activement aux rencontres d’équipes et aux changements de quarts;
• Veiller à la sécurité des résidents et tolérances envers l’ambigüité;
• Accomplir toute autre tâche connexe à la demande de son supérieur immédiat.

Conseiller clinique en toxicomanie

Program Manager

• Oversee the Territorial Leave portfolio
• Develop policies, standardized processes, and guidance
• Monitor legislative and industry developments
• Provide subject matter expertise on leave-related matters
• Establish performance measures to evaluate program effectiveness
• Develop and deliver training strategies on leave-related programs

Program Manager – Leaves

Administrative Assistant

• Leads all secretarial and administrative duties in the center/department or for a senior executive position
• Drafts and types correspondence (e.g. letters dealing with administrative issues, dictation, acknowledgements)
• Performs general office duties such as answers and screens telephone calls, directs inquiries, and answers inquiries; greets and escorts visitors
• Builds and maintains databases (e.g., employee/volunteer information, contact lists, inventory, hours worked)
• Drafts and prepares presentations, brochures, fliers, advertisements, invitations, and certificates subject to supervisory approval
• Schedules meetings, prepares agenda, and takes minutes; types and circulates minutes
• Opens and distributes incoming mail and processes outgoing mail

Admin Assistant – Temporary, Fixed Term

Procurement

• Spearhead sourcing and procurement strategy across various categories including IT and Telecoms
• Oversee a Category Specialist and ensure procurement excellence
• Develop and implement category plans aligned with organizational objectives
• Act as primary contact for senior stakeholders and build strong relationships
• Manage sourcing lifecycle activities, including strategy development and tendering
• Drive measurable cost savings and value creation through supplier optimization
• Oversee supplier and contract management, ensuring compliance and performance

Senior Procurement Specialist

Case Worker

• Utilize best practices in professional collaboration to work with partners across Canada
• Develop case plans, utilize case management tools, report case notes, and develop strategy for clients within caseload
• Provide home visits and in-home training for various program participants when required by programs
• Support relevant volunteers and co-workers in implementing programming across multiple program sites
• Assess client suitability to internal and external programs and agencies as required
• Ensure client supervision and safety in designated programs and comply with relevant program policies and procedures
• Contribute and provide recommendations on the development of new and existing programs for clients