Case Worker

The Salvation Army in Canada

Case Worker providing support to individuals navigating challenges in social adjustment and poverty. Working with partners across Canada to develop case plans and oversee client safety.

Posted 7/1/2026full-timeDartmouth • 🇨🇦 CanadaJuniorMid-Level💰 CA$20 - CA$25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, client assessment, and program development while ensuring client safety and compliance with policies. Proficient in collaboration and training within social service settings, with a strong understanding of professional boundaries.

Highest-signal resume keywords

Case ManagementClient AssessmentProgram DevelopmentFirst Aid/CPR CertificationNon-Violent Crisis Intervention Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case PlanningClient SupervisionProgram ImplementationMicrosoft Office ProficiencyCanva Proficiency

Soft Skills

Professional CollaborationUnderstanding of Professional Boundaries

Tools & Technologies

Case Management ToolsInternetEmail

Certifications & Qualifications

First Aid/CPR CertificationWHMIS CertificationNon-Violent Crisis Intervention Training

Industry Keywords

Social ServicesVulnerable PopulationProgram PoliciesBackground Checks

About the role

Key responsibilities & impact

Utilize best practices in professional collaboration to work with partners across Canada
Develop case plans, utilize case management tools, report case notes, and develop strategy for clients within caseload
Provide home visits and in-home training for various program participants when required by programs
Support relevant volunteers and co-workers in implementing programming across multiple program sites
Assess client suitability to internal and external programs and agencies as required
Ensure client supervision and safety in designated programs and comply with relevant program policies and procedures
Contribute and provide recommendations on the development of new and existing programs for clients

Requirements

What you’ll need

Completion of a formal post-secondary/college diploma program of 2 academic years in Social Services or in a related field
Two years of prior related experience, including experience in a social service setting
Valid certification in First Aid/CPR, WHMIS, and Non-violent crisis intervention training would be valued assets
Proficient in Microsoft Office (i.e., Word, Excel, Publisher, Access, and PowerPoint); the Internet and Email
Proficiency in Canva an asset.
Strong understanding of professional boundaries when working with a vulnerable population
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.

Benefits

Comp & perks

health and dental benefits
paid vacation and sick time
RRSP’s
opportunities for professional development