Store Manager

The Salvation Army in Canada

Store Manager driving sales and operational excellence in retail stores for The Salvation Army. Leading staff and managing store processes while ensuring customer service and safety standards.

Posted 7/18/2026full-timeSaskatoon • 🇨🇦 CanadaMid-LevelSenior💰 CA$52,520 - CA$65,744 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in retail operations, focusing on sales targets, customer service, and employee management. Proficient in inventory control, financial reporting, and maintaining health and safety standards in a retail environment.

Highest-signal resume keywords

Retail Operations ManagementInventory ControlFinancial ReportingEmployee Training and DevelopmentCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Accounting SkillsInventory ManagementSales ReportingRetail ManagementStore Layout PlanningHealth and Safety ManagementPromotional PlanningMicrosoft Office ProficiencyFirst Aid TrainingThrift Retail Experience

Soft Skills

LeadershipCommunicationTeam BuildingProblem SolvingCustomer Engagement

Certifications & Qualifications

First Aid Training

Industry Keywords

Retail ManagementNot for ProfitCharitable OrganizationsFashion RetailCustomer Service Standards

Tech Stack

Tools & technologies

Thrift

About the role

Key responsibilities & impact

Direct all operations of store to meet sales targets and control expenses while maintaining customer service standards
Hire, orientate, train, evaluate, recognize, discipline, and terminate based on Territorial/National standards
Manage health and safety, labour & employee relations, and other related issues at a store level
Decide on in-store promotions and auctions and keep abreast of marketing trends by checking competitors’ stock
Plan store layout to attract customers including window displays and merchandise displays
Determine and maintain appropriate inventory levels based on spot checks and reviews of weekly sales records
Maintain control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately
Ensure in-store safety for staff and customers (e.g., snow removal, clear fire exits, no obstacles inside/outside store, cleans spillage and maintains store cleanliness)
Prepare financial and other requested reports to the National and Regional offices (sales reports, staffing costs, payroll data, etc.)
Work with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager
Responsible to plan, organize, direct, and control all store operations
Help store associates make connections with the customers and demonstrate a value driven workforce

Requirements

What you’ll need

Completion of College Diploma in Business Retail Management or equivalent an asset
Basic accounting skills required
First aid training required or willing to learn in-house
Working knowledge of Microsoft Office applications
3 years of progressive experience in retail
Thrift retail experience would be an asset
Fashion background would be an asset
Experience working for Not for Profit/Charitable and retail experience is an asset
French language an asset

Benefits

Comp & perks

Health and dental benefits
Paid vacation and sick time
RRSP matching contributions
Flexible working arrangements
Opportunities for professional development
Continuous learning and growth