The Home Depot

Analyst

• To take a lead consultative role with internal HR clients to identify strategic information needs, conduct data and process analyses, provide actionable recommendations, and to manage and execute analytical projects that support the organization's strategic objectives.
• Conduct analyses, typically of moderate to high complexity, of Home Depot's HR, Payroll and related business data and processes with emphasis on identifying trends, determining root cause of problems and determining solutions to manage them and that drive effective business decisions.
• Build a foundation of analytical capabilities throughout the HR organization.
• Coordinate the design, development and implementation of analytical tools, technology and business solutions that improve HR and business decisions and that drive operational efficiency.
• Gather functional requirements, maintain documentation, and develop project plans and status reports used for managing Analytics projects and that guide the development activities of IT and HR Services supporting staff.
• Design and develop dashboards, reports, presentations and visual aids designed to educate, inform and influence the decisions of HR clients and business leaders within Home Depot.
• Educate and raise the awareness of business leaders and internal HR clients regarding availability and use of analytical tools, techniques and the opportunities that exist with strategic use of Home Depot's HR information assets.

Senior Analyst, Insights and Analytics

Designer

• Travel and engage in outside sales activities, primarily in customers' homes.
• Conduct professional and compelling sales presentations.
• Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
• Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
• Present warranty and available financing options to customers.
• Prepare for appointments, commute to/from appointments and process sales-related paperwork.
• Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events.
• Proactively seek out new referrals and develop and maintain relationships with store management and associates.
• Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.

Design Consultant – Exteriors

Manager

• Driving Execution - Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs.
• Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives.
• Ensure stores are driving a safety culture by promoting safety initiatives.
• Ensure post orders are followed and understood by 3rd Party Guards.
• In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence.
• Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives.
• Build Relations and engage and walk with Government Relations and Law Enforcement for localized support.
• Walk and ensure safety of parking lots along with in safety strategies and processes.
• Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity cans, review alerts, and physical security.
• Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions.
• Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT).
• Timely review, approve, or reject external cases submitted by the Asset Protection Specialists.
• Build partnerships with local law enforcement in order to strengthen THD's brand.
• Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub.
• Review and analyze shrink performance within the district and by store location.
• Monitor shrink indicators and drive execution of initiatives.
• Make hiring decisions and take disciplinary action including termination (leveraging HR resources).
• Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips.
• Conduct performance reviews, utilize performance management to address performance opportunities, and attend RAPM and district talent review.
• Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process.

District Asset Protection Manager

Data Engineer

• As a Software Engineering Manager, you will contribute to the products we create while helping to grow the next generation of engineering talent.
• This role will support our Enterprise Data Warehouse (EDW) data teams, which are responsible for building and maintaining scalable data pipelines, supporting data domain analytics, and enabling downstream products such as data views and AtScale cubes.
• You will work closely with our most strategic vendors to ensure that third-party tools and applications are readily available and effectively supported for all product teams that rely on our enterprise data platforms.
• Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions.
• Documents, reviews and ensures that all quality and change control standards are met.
• Writes custom code or scripts to automate infrastructure, monitoring services, and test cases.
• Works with vendors and partners for the successful implementation of critical tooling and platforms.
• Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively.
• Evaluates new technologies for adoption across the enterprise.
• Participates in and leads review board sessions to drive consistency across the enterprise.
• Fields questions from engineers, product teams, or support teams.
• Monitors tools and participates in conversations to encourage collaboration across product teams.
• Provides application support for software running in production.
• Acts as a technical escalation point for the engineers on the team.
• Provides leadership, mentoring, and coaching to Software Engineers.
• Attracts, retains, and develops top talent to build a world class Software Engineering Team.
• Conducts annual and mid-year reviews by reviewing individual development plans and team feedback.
• Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests.
• Acts as a proponent of modern software development practices.
• Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams.
• Participates in and contributes to learning activities around modern software design and development core practices (communities of practice).

Software Engineer Manager – Data Engineering, EDW

• Consult with business and HR partners to ensure successful administration, communication and timing of OE programs and processes.
• Develop the implementation plan, communications, training materials, and tools to support core OE processes.
• Conduct kick-off meetings and training events with field HR to ensure they understand the process details and tools.
• Determine data requirements, gather data, and review for accuracy.
• Create spreadsheets for core OE processes.
• Maintain OE data, run reports, analyze data and perform audits as necessary.
• Recommend process improvements based on data.
• Support OE survey and assessment related technology and systems.
• Serve as administrator and support for these systems.
• Provide analytical support for special OE projects.
• Supervise contract staff during peak times of the OE cycle.
• Provide ongoing support and customer service to associates and HR field partners for OE programs and processes including EOC Survey, 360 leadership assessment and related programs.
• Answer questions and respond to special requests as needed.
• Serve as the project manager for core OE processes.
• Regularly communicate status, action items, tips, etc. to the field to improve the execution of these processes.
• Interface with THD OE, vendors, and HR field for problem resolution, special requests, etc.

Senior Analyst, Organizational Effectiveness

• Accountable for leading profitable operations of the store
• Responsible for executing customer service, in-stock, and store appearance strategies
• Coach and develop associates to drive sales through great customer service
• Analyze sales and financial reporting to identify operational opportunities
• Conduct store walks with Assistant Store Managers to assess sales and service

Store Manager

Sales

• Responsible for creating a high performing selling culture
• Achieve sales targets for assigned territory
• Manage Sales Consultants through hiring, training, performance management, etc.
• Drive customer service and lead generation efforts
• Monitor reports to ensure customer projects are moving through job process efficiently

Sales Manager

Account Executive

• Monitor key performance indicators for assigned professional customers
• Cultivate net new sales relationships
• Sell all products and services available from the enterprise
• Produce new account revenue in line with current organization through individual targets/quotas
• Establish effective partnerships with assigned customers
• Drive incremental sales growth
• Utilize Salesforce to plan future sales call activity
• Conduct initial customer meetings and build relationships

Outside Sales Representative

• The CX Analyst supports the delivery and optimization of a seamless digital customer experience through a combination of analysis, program execution, and testing support
• Partnering closely with CX leadership, this role leverages customer data, behavioral insights, and competitive analysis to identify opportunities that improve engagement, conversion, and customer satisfaction across the end-to-end customer journey
• Initial areas of focus include supporting online content optimization efforts, managing customer-facing programs such as ratings & reviews, sampling campaigns, and contextual commerce, assisting with qualitative user studies and A/B testing execution, and supporting key vendor relationships
• With exposure to cross-functional teams and evolving digital initiatives, this role offers the opportunity to build foundational expertise in digital customer experience, analytics, and optimization while expanding scope over time. 10% Perform ad hoc reporting based on the business needs and extract the proper data from relevant systems. 40% Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories. 25% Execute system changes for promotional activity. 25% Execute taxonomy changes in the system necessary to support new onboarding and business changes.

Online Experience Analyst

• A Home Services Sales Consultant is responsible for selling the Company's exterior and interior products and services to customers.
• Conduct professional and compelling sales presentations.
• Travel to customers' homes to make sales calls, assess customer needs, and make individually-tailored product recommendations.
• Complete required sales contracts and paperwork, and take measurements to ensure orders meet required installation specifications.
• Proactively seek out new referrals and develop and maintain relationships with store management and associates.

Field Sales Consultant, Exteriors

• Responsible for the day to day activities related to their tower (P2P)
• Partner with project teams and external business partners and supports problem solving efforts
• Accountable for supporting the activities of the team, ensuring customer service, and encouraging continuous improvement of processes and delivery
• Provides coaching to team members
• Support individual contributors (Analysts and Sr. Analysts) prioritize and review work
• Present continuous improvement insights and recommendations to managers and leaders
• Collaborate with cross-functional teams, requiring effective communication skills, and the ability to build relationships and partnerships while managing competing priorities
• Executes month end / year end processes
• Create regular reports for the leadership; assists with or produces other reports as requested
• Serve as first escalation point for any issues or difficulties with specific projects

Lead Analyst, Merch Payables

• Drive incremental sales growth and profitability through account relationships
• Monitor key performance indicators for assigned professional customers
• Communicate weekly activities with Pro Sales Manager
• Utilize local community events to continuously represent The Home Depot Pro brand
• Sell all products and services available from the enterprise
• Produce new account revenue in line with current organization through individual targets/quotas
• Partner with Inside Sales Support Representative as a daily point of contact
• Establish effective partnerships with assigned customers by completing in-person sales appointments
• Develop strategies focused on expanding customer base within defined sales territory
• Drive incremental sales growth by cultivating business relationships with assigned customer portfolios
• Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline
• Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials.

Security Engineer

• Design automation workflows and capabilities in support of data collection, investigation and incident response.
• Develop threat hunting and data analysis strategy and capabilities.
• Identify and propose new technologies, methodologies and/or approaches to detecting malicious activity.
• Utilize indicators to scope and respond proactively to emerging threats.
• Design, build, configure, maintain and monitor cybersecurity threat defense capabilities and user access management.

Senior Cybersecurity Engineer – CIAM

• Travel and engage in outside sales activities, primarily in customers' homes.
• Conduct professional and compelling sales presentations.
• Proactively seek out new referrals and develop and maintain relationships with store management and associates.
• Prepare for appointments, commute to/from appointments and process sales-related paperwork.

Human Resources

• Establishing a customer service culture by driving HR processes.
• Planning and delivering processes for talent and performance management.
• Providing coaching to leaders and store managers.
• Supporting organizational change initiatives.

Senior Analyst, Insights and Analytics

Design Consultant – Exteriors

District Asset Protection Manager

Software Engineer Manager – Data Engineering, EDW

Senior Analyst, Organizational Effectiveness

Store Manager

Sales Manager

Outside Sales Representative

Online Experience Analyst

Field Sales Consultant, Exteriors

Lead Analyst, Merch Payables

Outside Sales Representative

Senior Cybersecurity Engineer – CIAM

Field Sales Consultant, Exteriors

District Human Resources Manager – NY Metro, Brooklyn, Staten Island