District Asset Protection Manager

The Home Depot

District Asset Protection Manager at Home Depot driving theft and fraud mitigation initiatives across multiple stores. Leading team efforts to enhance operational excellence and safety strategies in a retail environment.

Posted 5/28/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Driving Execution - Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs.
Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives.
Ensure stores are driving a safety culture by promoting safety initiatives.
Ensure post orders are followed and understood by 3rd Party Guards.
In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence.
Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives.
Build Relations and engage and walk with Government Relations and Law Enforcement for localized support.
Walk and ensure safety of parking lots along with in safety strategies and processes.
Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity cans, review alerts, and physical security.
Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions.
Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT).
Timely review, approve, or reject external cases submitted by the Asset Protection Specialists.
Build partnerships with local law enforcement in order to strengthen THD's brand.
Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub.
Review and analyze shrink performance within the district and by store location.
Monitor shrink indicators and drive execution of initiatives.
Make hiring decisions and take disciplinary action including termination (leveraging HR resources).
Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips.
Conduct performance reviews, utilize performance management to address performance opportunities, and attend RAPM and district talent review.
Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process.

Requirements

What you’ll need

Must be 18 years of age or older
Must be legally permitted to work in the United States
Working knowledge of Microsoft Office Suite
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
Licensure/certification to comply and requirement that varies by location
Minimum of 3+ years multi-unit retail AP experience
Lead a team with a focus of external/internal theft
Conducting internal investigations to include interviews
Organized Retail Crime elements and law enforcement partnerships
Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting)

Benefits

Comp & perks

Competitive salary
Flexible working hours
Professional development budget
Home office setup allowance
Global team events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft Office Suitepresentation softwareinternal investigationsCCTVAlarm systemsException Based Reportingtheft mitigationshrink performance analysiscase management systemsafety strategies

Soft Skills

collaborationnegotiationcomplaint handlingdispute resolutionwritten communicationverbal communicationcoachingtrainingorganizational skillsleadership

Certifications

licensure/certification for compliance