The Hold - Home to Suffolk Archives

Manager

• Lead and manage the Integrated Neighbourhood Team and associated Connect services, helping to deliver coordinated, person-centred care within the local community.
• Provide strong, visible leadership to the Integrated Neighbourhood Team.
• Responsible for clinical and care governance, including the setting and monitoring of standards and performance.
• Oversee the local implementation of health and care strategies, working closely with a wide range of partners including primary care, acute and specialist services, mental health services, housing, the voluntary and community sector, and care providers.

INT Manager

Project Manager

• work closely with a wide range of internal and external partners to develop, coordinate and manage Suffolk County Council’s active travel programme.
• maintain and manage the county’s prioritised programme of walking, wheeling and cycling schemes, responding to requests from multiple sources, and assessing and prioritising projects as funding opportunities arise.
• play a key role in developing and maintaining Local Cycling and Walking Infrastructure Plans across Suffolk, working collaboratively with district and borough councils to deliver innovative solutions to complex transport and community challenges.
• promote the benefits of active travel, along with the ability to influence and engage a broad audience to support healthier, more sustainable travel choices.

Project Manager – Active Travel

Administration

• Administer and maintain effective business processes, procedures, and administrative systems
• Maintain workload balancing various tasks
• Contribute to the development and improvement of the service by working to the latest standard and guidance
• Provide a professional contact and accurate service information to internal staff and external professionals, young people and families
• Provide guidance, training, and cover for colleagues, sharing knowledge and best practice
• Maintain accurate electronic and manual records, filing systems, shared inboxes, and office administration
• Balancing a high‑demand workload alongside processing new cases, preparing bundles for existing cases, and issuing final EHCPs

Administrator – Redeployment

Support Engineer

• play a pivotal role in keeping the service running smoothly by leading and supporting a dedicated team of four Technical Support Officers
• organise and balance daily workloads, ensuring priorities are met while maintaining consistently high standards of service
• develop and refine effective systems and processes that improve team performance and support the wider objectives of the service
• provide essential support in the management of developer fees and contributions
• assist budget holders to monitor and manage budgets using Oracle
• oversee the ordering of works and administration of associated claims
• supervise the Development Management website
• manage the pre-application advice service in partnership with Local Planning Authorities

Technical Support Team Leader

• Leading and managing complex projects within the Healthy Child Service, ensuring delivery against agreed outcomes, timescales and budgets.
• Coordinating work to support the transfer out of Integrated Care Board (ICB) commissioned services.
• Reviewing current estate usage and working with corporate property and partners to develop a future estates strategy.
• Delivering projects that support digital transformation across the Healthy Child Service.
• Producing key papers, business cases, cost–benefit analyses and benefits realisation plans.
• Managing stakeholders across the Council, NHS, local authorities, and wider public sector partners.
• Ensuring appropriate governance, equality impact assessments, GDPR compliance and information governance arrangements are in place.
• Leading engagement and communication with stakeholders and service users to support service change.

Project Manager – Children's Community Health Services

• lead and promote good practice, developing a clear vision for the service
• have the ability, creativity and commitment to deliver a high‑quality, safe and sustainable residential care service for some of the most vulnerable children in our community
• provide strategic leadership across the Children’s Homes Service, with responsibility for people, performance, budgets and safeguarding
• work in partnership across the council and with external agencies to deliver statutory, regulatory and corporate parenting priorities.

Service Manager

Operations

• ensure the programme is delivered in line with grant conditions, performance requirements and agreed timelines
• oversee contract management activities, including monitoring deliverables, resolving issues and supporting continuous improvement
• report on key performance indicators (KPIs), outcomes and quality measures, escalating risks and issues where required
• maintain effective governance, including preparing papers/updates for programme meetings, external meetings and senior stakeholders
• coordinate operational processes across the programme, ensuring consistency, compliance and an excellent participant experience
• work closely with internal colleagues and external partners (e.g., health, skills, employers and voluntary sector) to support joined-up delivery.

Work Operations Manager

Learning and Development

• co-lead our Social Work and Occupational Therapy Faculty
• collaborate with managers and practitioners across CYP and ASC to design, deliver, and evaluate a range of programmes supporting entry routes into these roles and the continuous professional development of our existing registered workforce
• lead the planning and implementation of learning strategies
• manage a team of learning consultants and coordinators to deliver a comprehensive workforce offer
• oversee the training and commissioning activity to ensure best value and high impact
• work closely with learning and development colleagues across the organisation to ensure joined up and streamlined approaches to learning.

Learning and Development Manager

Events

• Delivering Home Fire Safety Visits to at-risk adults and families across Suffolk in their homes, providing Fire Safety advice.
• Work collaboratively with partner agencies to address health, wellbeing, and safeguarding concerns.
• Attend events as a speaker or exhibitor to provide Home Fire Safety advice and promote prevention methods.
• Responsible for the delivery of education to all age groups on Road Safety, Fire Safety, Water Safety, Arson Reduction, and Anti-Social behaviour reduction.
• Manage and maintain resources such as vehicles, safety and education equipment and various IT systems.

Specialist Practitioner – Prevention

Financial Planning and Analysis

• support the delivery of income and payment services within Adult Social Care.
• provide business support that focuses on positive outcomes for customers, statutory requirements and continuous improvement.
• liaise with Home Care Providers to ensure services are delivered in line with agreed processes, policies and timescales.
• identify financial and business discrepancies, escalating these to the Area Business Manager and supporting timely resolution.
• build positive working relationships with providers and colleagues, acting as a first point of contact for finance and business process queries.