The Hartford

Claims Specialist

• This position will be accountable for successfully investigating, reserving, assigning and settling first party property losses while delivering superior customer service.
• The ideal candidate will operate in the full file model and handle all claims by selecting the proper estimating resource to adjudicate the claim.
• Ensure quality standards are met with vendors utilized to adjudicate the claim.
• Claim File Management: Handle claim files in a manner consistent with Claim quality standards and goals.
• Negotiate skillfully in challenging situations with internal and external groups.
• Make independent business decisions to move claims forward as needed.
• Consistently provide high-quality customer service Meet or exceed expectations and requirements of internal and external customers.
• Properly assess the exposure of assigned claims.
• Utilize organization and communication skills to effectively resolve assignments, manage claim deadlines, and appropriately manage vendors.
• Develop technical and jurisdictional expertise, including knowledge of independent adjusters, contractors, vendors, etc.
• Set appropriate and timely file reserves.
• Identify and properly manage subrogation, salvage and other recovery opportunities.
• Identify fraud indicators and initiate investigation.
• Always demonstrate professionalism and establish credibility when interacting with customers; personally enhance The Hartford’s reputation in the marketplace.

Property Claims Adjuster

Underwriter

• Execute quality reviews by reconstructing Employee Benefits underwriting cases to validate adherence to compliance and regulatory standards, pricing protocols, underwriting standards, documentation protocols and guidelines.
• Perform targeted audits on emerging trends, areas of concern or process changes to inform Risk Management practices and guidelines.
• Complete root cause analysis on quality reviews and audit results by evaluating data for quality trends and opportunities from multiple sources including, but not limited to independently run reports.
• Deliver meaningful feedback in a respectable manner to Underwriters and or their leaders when reporting Quality results, trends, and recommendations.
• Support Strategic Reserve by underwriting cases during peak periods; collaborate effectively with business customers (Underwriting & Sales) to meet customer deadlines.
• Identify learning opportunities based on quality findings: prepare and present training materials when applicable.
• Lead or participate in strategic initiatives exhibiting thought leadership by providing insightful input and expertise to influence and deliver optimal business outcomes.
• Function as an Underwriting Subject Matter Expert: stay current with guideline, best practice, tool and system enhancements.
• Competently articulate enhancements to Underwriters to ensure consistency across the organization when deviations are identified.
• Effectively coach and mentor Underwriters, provide insightful and comprehensive consultations, tailor conversations based on individual needs to instill expertise among our Underwriting organization.
• Manage own time and workload efficiently: balance multiple priorities to fulfill all commitments within established timeframes.

Quality Underwriting Consultant

Customer Support

• Provide support to complete a variety of high-volume clerical transactions
• Identify forward-thinking solutions that resolve both stated and unstated needs
• Demonstrate a strong ability to multi-task, prioritize and manage daily work activities
• Effectively communicate on requests in a timely and professional manner
• Stay current on issues potentially impacting work
• Understand and align work plans, activities and decisions to help fulfill all commitments
• Strive to seek opportunities to learn and acquire new skills
• Maintain a high level of performance as measured by performance indicators

Operations Support Specialist

Director

• Lead monthly, quarterly, and annual planning, forecasting, and outlook processes, incorporating premium, loss, expense, and profitability metrics.
• Partner with Finance, Actuarial, Product, Underwriting, Claims, and business leaders to deliver actionable insights that support profitability, growth, and capital-related decisions.
• Drive loss ratio planning, catastrophe and expense assumptions, reinsurance-related analyses, and other key inputs used in financial and actuarial decision-making.
• Develop, enhance, and govern planning, pricing, and reporting tools and models to improve accuracy, consistency, and transparency of results.
• Enable and perform results analysis and variance reporting versus plan, forecast, and prior-year actuals, with clear articulation of underlying business drivers.
• Prepare management reporting, dashboards, and executive presentations that highlight trends, risks, opportunities, and emerging issues for senior leadership.
• Coordinate, create, and disseminate Earnings Prep and Competitive Analytics materials to support the quarterly and annual Earnings processes.
• Research new ways to provide value to our internal partners through our planning and Earnings Prep processes.
• Identify and drive opportunities to automate recurring processes, improve data quality, and reduce manual effort using TM1, AI-enabled tools, Python, or other analytical solutions.
• Establish and maintain strong controls, documentation, and governance over models, planning processes, and recurring deliverables.
• Lead the LRP Leadership Group, as well as cross-functional initiatives and special projects, including process redesign, scenario analysis, and implementation of new capabilities.
• Mentor and develop team members, foster collaboration, and promote a culture of continuous improvement, accountability, and high-quality execution.

Director – Planning Analytics

Business Development Rep

• Proactive sales outreach to financial advisors and key contacts at firms in assigned territory via phone, email, virtual, and in-person meetings
• Cultivate strong relationships with our strategic partners, registered representatives, and firms
• Build an efficient and thoughtful outreach strategy incorporating company and territory goals
• Identify new opportunities and grow existing client base
• Regularly update advisors on industry trends in the current economic environment
• Present technical product knowledge in an innovative way
• Demonstrate an elevated level of market knowledge and the ability to discuss Hartford Funds’ investment solutions within a competitive marketplace

Business Development Consultant

Account Executive

• Own and grow a defined Dallas TX territory with full responsibility for broker development, pipeline generation, and sales results
• Act as a trusted advisor to brokers, helping small employers design competitive benefits strategies while building and expanding a high-value broker network across Dallas TX
• Own and execute a territory sales strategy to drive profitable small-group business growth
• Develop and deepen consultative relationships with independent brokers and agencies
• Create demand for group dental, vision, life, disability, and supplemental health solutions
• Educate producers on products, tools, and The Hartford’s value proposition
• Maintain a strong, consistent pipeline to deliver sustainable results

Sales Executive, Employee Benefits

Pricing Analyst

• Develop and communicate key state performance metrics such as actuarial rate indications, trends, loss development patterns, and catastrophe loads
• Evaluate sub-state performance using pricing or statistical analysis, and recommend actions to improve profitability and growth

Senior Pricing Analyst, Personal Insurance

Attorney

• Own a Texas WC defense caseload end to end
• Partner closely with claims professionals to set strategy, evaluate exposure, and drive thoughtful, timely resolutions
• Prepare and present witnesses and evidence before Administrative Law Judges
• Identify opportunities for and submit requests for SIF reimbursements in cases where Hartford has over-paid benefits
• Provide timely, clear legal advice to claims partners and insureds
• Build and maintain professional relationships with opposing counsel, judges/boards, and external partners
• Contribute to a learning culture by participating in team huddles, case roundtables, file reviews, and occasional training for attorneys and claims partners
• Stay current on changes in Texas workers’ compensation law, procedures, and legal technology; maintain continuing legal education as required

Senior Staff Attorney, Workers' Compensation

Full-stack Engineer

• Define, evolve, and govern the Quality Engineering strategy
• Design, implement, and maintain automated test frameworks
• Drive test automation through hands-on creation of automated test cases
• Diagnose and resolve complex defects across distributed systems
• Improve system testability and reliability
• Facilitate end to end quality execution
• Mentor engineers and SDETs on quality engineering best practices
• Drive the adoption of AI and GenAI tools to improve testing efficiency

Senior Staff Software Engineer – QE/Automation Focus

Account Manager

• Personal meetings and telephone contact with agents, meeting or exceeding sales objectives
• Builds and maintains strong relationships with agents/producers
• Exercises discipline and focus on flow management
• Creates actionable Agency Sales Plans to align with Hartford financial objectives
• Maintaining sales administration responsibilities through timely reporting and expense management
• Demonstrates a thorough understanding of assigned territory and agency practices
• Align Hartford strategies and support to continually increase market share

Territory Manager, Small Business Sales

Scrum Master

• Align strategy to execution by translating enterprise priorities into actionable portfolio and team ways of working
• Enable end-to-end delivery by standardizing ways of working, PDLC practices, and execution consistency across teams and value streams
• Advance AI Operating Model adoption by coaching leaders and teams on AI-enabled roles, practices, and delivery models; drive responsible AI usage patterns (guardrails, quality, and reuse)
• Strengthen governance and metrics by delivering portfolio insights, dashboards, and data-driven decision support for leaders; use AI-assisted analysis to identify trends, risks, and improvement opportunities
• Scale coaching impact with AI and enterprise tooling by leveraging AI copilots/accelerators for facilitation prep, content creation, workflow automation, and insight synthesis; establish reusable prompt patterns and coaching assets
• Build enterprise capability by providing training, onboarding, and continuous skill refresh across roles (leaders, product, engineering, and delivery)
• Enable AI literacy and adoption through training, clinics, and office hours (prompting basics, role-based use cases, and safe ways to apply AI within delivery workflows)
• Launch new and guide existing teams through transformation by coaching leaders and teams on Agile principles, flow, and outcome-based planning
• Enable program and ART execution by facilitating key events (e.g., PI planning, backlog refinement, feature/story workshops, Scrum of Scrums, retrospectives)
• Identify, escalate, and help remove systemic impediments and dependencies that limit flow, predictability, and value delivery

Agile Coach

Technical Product Manager

• Define and own the product vision, strategy, and roadmap for AI/ML-driven products and data platforms
• Translate business objectives into scalable, reusable AI product capabilities
• Identify opportunities to leverage advanced analytics, machine learning, and generative AI to drive business impact
• Lead product lifecycle from opportunity identification → POC → MVP → production scaling
• Partner closely with engineering, data science, and platform teams to define technical requirements and architecture trade-offs
• Lead workshops and facilitate alignment on priorities, scope, and trade-offs
• Drive agile product development, including backlog prioritization and sprint planning
• Ensure solutions adhere to enterprise AI governance, security, and compliance standards

Principal Technical Product Manager

• Facilitate all Scrum ceremonies (e.g., daily stand-ups, sprint planning, sprint reviews, retrospectives) effectively and efficiently for 3+ agile teams.
• Coach teams, product owners, and stakeholders on Agile principles and practices, including Scrum, Kanban, and SAFe methodologies.
• Identify and remove impediments that hinder team progress, escalating issues when necessary and proactively seeking solutions.
• Monitor and report on team progress, sprint burndown, and other key agile metrics to leadership and stakeholders.
• Foster a collaborative and self-organizing team environment, promoting accountability and continuous improvement.
• Work closely with Product Owners to ensure a well-defined and prioritized product backlog.
• Facilitate release planning and coordination across multiple teams and dependencies.
• Mentor and support junior Scrum Masters within the organization.
• Help resolve conflicts and disagreements within the team in a constructive manner.
• Champion best practices for software development, including continuous integration, continuous delivery, and automated testing.

Senior Scrum Master

Accountant

• Perform accounting for derivative instruments in accordance with both GAAP and Statutory accounting standards.
• Analyze and reconcile financial results for limited partnership investments, including net investment income, market values, and impairment considerations, based on fund capital statements.
• Prepare derivative and limited partnership plans and outlooks used in earnings guidance, including detailed variance analysis.
• Prepare and analyze derivative and limited partnership disclosures for SEC Form 10-Q and 10-K filings, as well as quarterly and annual NAIC filings.
• Develop, support, and maintain information delivery related to derivatives and limited partnerships, including senior management presentations and materials supporting the quarterly earnings call.
• Identify and implement process improvements and efficiencies, including the effective use of generative AI tools.
• Partner with portfolio management to understand investment strategies, portfolio trends, and the accounting implications of new initiatives.
• Support hedge documentation and effectiveness testing to ensure compliance with hedge accounting requirements.
• Maintain Sarbanes-Oxley documentation and support ongoing monitoring of internal controls.

Senior Accountant

• Initiate claims according to claims best practices, as assigned and provide exceptional customer service.
• Promote digital self service capabilities.
• Utilize multiple computer applications to accurately document claim information.
• Have a dedicated workspace free from distractions during work and training hours.
• Required to commit to the training and work schedule.
• Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand.