General Liability Litigation Team Leader

The Hartford

Team Leader managing General Liability Litigation Claim Handlers at an insurance company providing coverage and risk transfer solutions. Leading and mentoring staff while ensuring compliance with corporate policies.

Posted 7/21/2026full-timeHartford • Connecticut, Illinois, Texas • 🇺🇸 United StatesSenior💰 $86,400 - $129,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing General Liability Litigation Claims, including staff training, performance evaluation, and compliance with corporate policies. Possesses strong analytical skills in coverage forms and risk transfer, complemented by a commitment to customer service excellence.

Highest-signal resume keywords

General Liability Claims ManagementStaff Training and DevelopmentPerformance EvaluationCoverage AnalysisCPCU Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

General Liability ClaimsLitigation ExperienceContract KnowledgeRisk Transfer UnderstandingPerformance Management

Soft Skills

CoachingLeadershipCustomer ServiceProblem Solving

Certifications & Qualifications

CPCUAICSCLA

Industry Keywords

Claim InvestigationLiability DeterminationSettlement ProceduresHuman Resource Policies

About the role

Key responsibilities & impact

Leading approximately 7 General Liability Litigation Claim Handlers with corresponding claim inventories
Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals
Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures
Managing and implementing change including explaining drivers and business goals
Evaluating and managing staff performance
A technical resource for General Liability Litigation Claim Handlers
Understand and effectively analyze General Liability and/or personal lines coverage forms
Experience in leading and managing all levels of staff relative to experience, tenure and professional development
Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently
Experience with human resource policies and procedures and administration of the same

Requirements

What you’ll need

Prior high exposure general liability claims, and litigation experience strongly preferred.
Knowledge of contracts and contractual indemnification
In-depth understanding of coverage and risk transfer heading toward the development of a strong coverage acumen
College degree preferred
Prior management experience strongly preferred
Consistent high level of performance and achievement over career span
CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work arrangements
Paid time off
Professional development opportunities
Remote work options