Claims Technician

The Hartford

Claims Technician providing critical administrative and operational support to the Claims Organization. Ensuring efficient claim handling and seamless operational support in a hybrid or remote setting.

Posted 7/21/2026full-timeSunrise • Arizona, Connecticut, Florida, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $46,222 - $69,333 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and operational support capabilities, with a focus on problem-solving, critical thinking, and effective collaboration. Proficient in managing multiple priorities while maintaining accuracy and attention to detail in a fast-paced environment.

Highest-signal resume keywords

Active Listening SkillsProblem-Solving AbilitiesMicrosoft Office ProficiencyOrganizational SkillsCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial CalculationsProcess ImprovementProject SupportClaims ManagementTechnology Navigation

Soft Skills

Customer-Focused MindsetCritical ThinkingVerbal CommunicationWritten CommunicationTeam Collaboration

Tools & Technologies

Microsoft OfficeExcel

Certifications & Qualifications

High School DiplomaGEDAssociate DegreeBachelor's Degree

Industry Keywords

Claims OrganizationOperational SupportBusiness OperationsProcess EfficiencyTriage Processes

About the role

Key responsibilities & impact

Provide critical administrative and operational support to the Claims Organization
Act as a liaison between departments to resolve issues and support business operations
Utilize active listening and critical thinking skills to analyze and resolve routine and complex work requests
Meet and exceed established deadlines while maintaining quality and accuracy
Facilitate new claim triage and assignment processes
Support business and IT-related project initiatives
Identify opportunities for continuous process improvement and operational efficiencies
Maintain accuracy while managing multiple priorities in a fast-paced environment
Collaborate effectively with internal business partners and stakeholders

Requirements

What you’ll need

High School Diploma or GED
Strong active listening skills and a customer-focused mindset
Excellent problem-solving and critical-thinking abilities
Strong attention to detail and organizational skills
Professional verbal and written communication skills
Ability to effectively collaborate and work within a team environment
Proficiency in Microsoft Office applications, including basic Excel skills
Ability to learn and navigate multiple technology systems simultaneously
Ability to perform financial calculations accurately
Associate degree or bachelor’s Degree preferred
Demonstrated success in prior roles with a strong desire for continued growth and development

Benefits

Comp & perks

ongoing training
coaching
development opportunities
flexible work arrangements
short-term or annual bonuses
long-term incentives
on-the-spot recognition