The Cigna Group

Accounting Manager

• Assisting with technical accounting research, interpretation and analysis to ensure compliance with GAAP
• Monitoring emerging accounting and financial reporting developments
• Providing technical guidance on accounting and reporting issues
• Consulting with business areas for technical accounting guidance
• Training Cigna Finance staff on accounting and reporting issues

Technical Accounting and Policy Manager

Executive Assistant

• Provide comprehensive administrative support to senior leadership, ensuring efficient day-to-day operations.
• Exercise discretion and maintain strict confidentiality when handling sensitive information.
• Anticipate leadership needs and proactively address issues before they escalate.
• Manage complex executive calendars, including prioritization of meetings and conflicting demands.
• Make real-time scheduling decisions using sound judgment aligned to business priorities.
• Communicate last-minute changes clearly via email, phone, and/or text as appropriate.
• Coordinate and manage travel for the leaders and provide support to the team as required.
• Ensure travel plans are efficient and aligned with business needs.
• Prepare and submit accurate and timely expense reports in compliance with company policies.
• Plan, schedule, and organize internal and external meetings, including logistics, materials, and follow-up.
• Attend staff meetings to document minutes, track action items, and ensure follow-through.
• Coordinate team events, leadership meetings, and off-site sessions as needed.
• Plan and execute onboarding and offboarding for employees and contractors.
• Independently manage all system access, equipment, and cross-company transfer requirements.
• Ensure new hires are fully onboarded and set up for success from day one.
• Maintain department organization charts, distribution lists, and team documentation.
• Serve as a key point of contact for administrative coordination across teams.
• Support a virtual and geographically dispersed workforce.
• Coordinate help desk support to resolve technology issues.
• Order and manage equipment and office supplies using internal systems.
• Partner with Corporate Real Estate on workspace planning and changes.
• Support audio, video, and conferencing technology for meetings and presentations.
• Draft, edit, and finalize correspondence, emails, presentations, reports, and spreadsheets.
• Prepare PowerPoint presentations and Excel tracking tools to support leadership reporting.
• Ensure communications are clear, professional, and aligned with organizational standards.
• Lead or support special projects such as team-building activities, recognition programs, and philanthropy efforts.

Sales

• Drive sustainable revenue growth by identifying and closing new opportunities within infusion centers and healthcare practices.
• Expand Fusebox adoption within existing accounts by identifying additional use cases and product opportunities.
• Build and maintain trusted relationships with key decision‑makers and influencers within assigned accounts.
• Lead discovery conversations and deliver tailored product demonstrations that address customer workflows and challenges.
• Manage the full sales cycle from prospecting through negotiation and close, following the defined Verity sales process.
• Collaborate cross‑functionally with Marketing, Account Management, and Product teams to support smooth implementations and strong customer outcomes.
• Maintain accurate activity tracking, pipeline management, and forecasting in Salesforce.
• Support webinars, prospecting events, and industry conferences to generate awareness and qualified leads.
• Lead Verity’s response efforts for RFPs originating from prospective accounts.

Sales Director, Fusebox/GPO

• Provide comprehensive administrative support to senior leadership, ensuring efficient day-to-day operations.
• Exercise discretion and maintain strict confidentiality when handling sensitive information.
• Anticipate leadership needs and proactively address issues before they escalate.
• Manage complex executive calendars, including prioritization of meetings and conflicting demands.
• Make real-time scheduling decisions using sound judgment aligned to business priorities.
• Communicate last-minute changes clearly via email, phone, and/or text as appropriate.
• Coordinate and manage approximately 75% of divisional travel using Cigna’s online travel booking tool.
• Ensure travel plans are efficient and aligned with business needs.
• Prepare and submit accurate and timely expense reports in compliance with company policies.
• Plan, schedule, and organize internal and external meetings, including logistics, materials, and follow-up.
• Attend staff meetings to document minutes, track action items, and ensure follow-through.
• Coordinate team events, leadership meetings, and off-site sessions as needed.
• Plan and execute onboarding and offboarding for employees and contractors.
• Independently manage all system access, equipment, and cross-company transfer requirements.
• Maintain department organization charts, distribution lists, and team documentation.
• Serve as a key point of contact for administrative coordination across teams.
• Support a virtual and geographically dispersed workforce.
• Coordinate help desk support to resolve technology issues.
• Order and manage equipment and office supplies using internal systems.
• Partner with Corporate Real Estate on workspace planning and changes.
• Support audio, video, and conferencing technology for meetings and presentations.
• Draft, edit, and finalize correspondence, emails, presentations, reports, and spreadsheets.
• Prepare PowerPoint presentations and Excel tracking tools to support leadership reporting.
• Ensure communications are clear, professional, and aligned with organizational standards.
• Lead or support special projects such as team-building activities, recognition programs, and philanthropy efforts.

Executive Assistant – Product Strategy

Manager

• Responsible for clinical and operational oversight ensuring delivery of excellent patient care.
• Development of staff and achievement of team goals to include utilization, budgetary, and continuous improvement initiatives.
• Provide direction and leadership to ensure nursing care is compliant with company policy and procedures.
• Ensure compliance with all regulatory and accreditation entities, and manufacturer programs.
• Identify operational opportunities and areas for process development, improvement and administration applicable to clinical product offerings and present recommendations to senior leadership.

Nurse Manager, Home Health and Infusion

Operations

• Strategically manage executive calendars, including complex ELT scheduling
• Prepare polished, high-level materials for executive briefings and actively manage follow-throughs
• Support extensive travel scheduling, including all logistics and expense management
• Manage scheduling and content coordination for team meetings, including Investment Committee meetings and key internal / external stakeholder meetings
• Build and maintain strong internal relationships across Executive Assistants and other key functional groups
• Act as a trusted partner with the team and senior leadership, anticipating needs, exercising sound judgment, and supporting effective decision-making
• Maintain the annual calendar and coordinate team’s participation in key industry events and conferences, including logistics and budgets
• Manage weekly team meetings and quarterly on-sites, including agenda, materials, notes, and time-bound follow-ups
• Support the team’s operating cadence, including reviews and internal reporting, and track follow-ups to completion
• Maintain and support CRM tools and core operational platforms
• Support CRM data management, reporting, and data hygiene (including pipeline tracking and leadership-ready summaries)
• Lead coordination of vendor contract activity in partnership with Procurement, Legal, IT, and Finance teams
• Coordinate the annual communications calendar with external agencies and Corporate Communications
• Draft and coordinate internal communications, updates, and leadership-ready summaries to support alignment across the Ventures organization
• Coordinate review and approval process for press releases with Corporate Communications and Legal

Administrative and Operations Coordinator

Administration

• Own the end-to-end administration of home health agency contracts, including submission, tracking, execution, and issue resolution.
• Ensure contract and credentialing documentation is accurate, complete, and audit-ready, including URAC documentation and annual Federal Exclusion reviews.
• Maintain agency data, IDs, compliance requirements, and reporting to support business and regulatory needs.
• Strengthen onboarding and documentation workflows by coordinating communication, records, and required materials across teams.
• Serve as a professional and responsive point of contact for internal and external partners, building trust through timely and clear communication.
• Support leaders and cross-functional teams by managing information flow, escalating non-routine issues appropriately, and helping resolve barriers.
• Maintain SharePoint sites and archived records to ensure information is easy to access, well-organized, and compliant with standards.
• Handle confidential and sensitive information with care, integrity, and discretion.

Senior Contract Administration Representative

Data Analyst

• Data Analyst for our Pre/PostPay Edit editing program.
• This position will provide the technical component of our Pre/PostPay Edit editing program in development, implementation, production monitoring and maintenance of our internal PrePay edits.
• Individual will work with our matrix partners to evaluate edit ideas and use business requirements to develop the technical processes to obtain desired results and support strategic initiatives aimed at improving claim accuracy and operational efficiency.
• Act as technical analyst for Proactive Claim Intervention projects and daily tasks for all aspects of our Pre/PostPay Edit editing program.
• Develop and maintain editing on regular and ad-hoc basis, primarily using SAS, Microsoft SQL Server and internally developed ARM rule-based claim editing platform.
• Responsible for data mining activities and technology integration of Pre/PostPay Correction Program to support our Pre/PostPay Edit editing program.
• Evaluates and appropriately utilizes various approaches to data mining to narrow in on trends and drivers that directly impact outcomes.
• Makes well-thought-out decisions on complex or ambiguous IT architecture issues.
• Participate in all phases of Pre/PostPay Edit program IT architecture process testing and implementation.
• Ensures that system improvements are successfully implemented and monitored to increase efficiency.
• Works closely with matrix business partners to define data needs, opportunities for improvement and effectively communicates results of analysis and solutions.
• Acts as a resource for mentorship, training and guidance for junior staff.

Program Management Lead Analyst, Data Analyst

• Lead complex negotiations for fee‑for‑service and value‑based reimbursement arrangements with hospitals, ancillary providers, and large physician groups
• Build and manage strong provider relationships; serve as the primary interface between providers and internal business partners
• Identify and advance value‑based and risk‑based contracting opportunities aligned with local market strategy
• Partner closely with internal teams, including Claims, Medical Management, Credentialing, Legal, Compliance, Finance, Sales, Marketing, and Service
• Support network development, alternative network strategies, and related analytics
• Manage unit cost targets while maintaining an adequate and competitive provider network
• Develop and lead initiatives that improve total medical cost and quality outcomes
• Provide consultative support to providers using clinical and financial insights to drive cost and quality improvements
• Prepare and evaluate financial models, projections, and impact analyses for complex contracts
• Draft and manage healthcare provider (HCP) agreements that meet operational, legal, and provider requirements
• Ensure accurate contract implementation, loading, and ongoing maintenance
• Resolve escalated provider issues through research, negotiation, and cross‑functional collaboration
• Maintain strong knowledge of the local provider landscape, relationships, and competitive dynamics
• Provide guidance and support to less experienced contracting staff as needed

Manager, Network Management

• Lead and/or support high-visibility business projects impacting CHC drug UM operations
• Serve as an SME on UM systems and operational workflows
• Investigate complex escalations by validating true root cause
• Analyze and interpret large datasets (claims, benefit files, UM outcomes)
• Translate business strategy and compliance or contract requirements into clear operational requirements
• Present solution options with risks, benefits, and tradeoffs
• Support AHIP-related drug benefit and UM initiatives
• Drive communication in a highly matrixed environment

Senior Advisor, Pharmacy UM Strategy – Operations

Analyst

• Work with the Plan Automation team to review various inventory types
• Support internal/external remediation projects and automation enhancement testing
• Provide process-oriented support based on inquiries from analysts and leads
• Assist in the development of frontline analysts through coaching, feedback, and reporting analytics
• Collaborate with management on process improvement initiatives
• Communicate effectively with business partners regarding process enhancements

Senior Business Project Analyst, Proclaim Plan Automation

Human Resources

• Monitor client coverage and assist pharmacists with order processing.
• Triage and manage high‑volume client calls.
• Provide basic technical support and coordinate with IT for advanced issues.
• Contact healthcare professionals to gather clinical or demographic information needed.
• Support workflow during downtime and help secure emergency shift coverage.
• Submit nightly shift reports.

Pharmacy Technician Associate

Billing Specialist

• Deliver strong collections outcomes by managing an assigned book of business and meeting or exceeding performance goals.
• Build a consistent, efficient operation by designing clear workflows, performance standards, and quality measures.
• Develop and support a skilled team through thoughtful hiring, onboarding, coaching, and ongoing development.
• Ensure productivity, compliance, and accuracy by monitoring results, auditing performance, and addressing gaps early.
• Improve processes by identifying issues, evaluating options, and implementing practical solutions.
• Maintain clear, respectful communication with internal partners, payers, and vendors to resolve issues and reduce delays.
• Keep policies and procedures current so the team has clear guidance and confidence in their work.
• Manage multiple priorities and short deadlines while staying organized and focused on outcomes.

Enrollment/Billing Supervisor, Revenue Cycle

Full-stack Engineer

• Lead the design, development, and evolution of data pipelines, transformations, and reporting applications that deliver accurate, timely insights
• Drive modernization of legacy data platforms toward cloud-based and scalable solutions
• Integrate AI-enabled capabilities to improve pipeline health, anomaly detection, and data quality
• Ensure operational excellence by improving reliability, reducing incidents, and guiding root-cause analysis
• Champion Agile, DevOps, and iterative delivery practices that emphasize automation, observability, and continuous improvement
• Build and lead high-performing engineering teams by coaching, developing, and empowering engineers and QA professionals
• Foster a culture of ownership, collaboration, and learning, including ongoing AI skill development
• Partner with product, reporting, analytics, and business stakeholders to translate needs into clear engineering outcomes
• Collaborate with governance, QA, and design partners to meet quality, client, and regulatory expectations

Senior Software Engineering Manager

• edit, bill, and collect payment on standard outstanding claims
• communicate opportunities for best practices based on issues identified
• contribute toward the important functions of billing and collections
• investigate reasons for unpaid balances from insurance companies
• troubleshoot internal, external issues and insurance denials
• collaborate effectively with internal business partners and external payers to drive timely and accurate reimbursement