The Cigna Group

Product Manager

• Collaborate with digital leaders, product owners, content authors, designers, engineers, and scrum masters to ensure digital features related to claims, accounts (HRA/FSA/HSA), coverage/benefits, prior authorizations, and ID cards are identified, prioritized, documented, and successfully delivered.
• Facilitate requirement gathering sessions.
• Articulate and translate business needs into technical specifications which stitch together User Experience (UX) designs, user analytics, and business requirements.
• Work within scrum teams to define business requirements, set a clear direction through the development of product roadmaps, and provide subject matter expertise on consumer applications/websites and healthcare prior authorization/coverage by working with the delivery team, User Experience (UX) design teams, and business stakeholders.
• Lead the design of web and mobile application features, including development of user screens, wireframes, screen navigation, and sitemaps.
• Own the team backlog and groom and prioritize existing work, including the decomposition of program/portfolio epics.
• Develop opportunity value for potential roadmap items.
• Drive the use of new and emerging digital technologies/functionalities and introduce new and relevant ideas and capabilities on a regular basis.
• Ensure that products are delivered on time and error-free by delivery teams through implementation of typical Agile Methodologies/Scrum.
• Perform checkout on the business functionality of applications and analyze issues, such as errors in data use or errors in application development, raised during implementation.

Senior Product Owner

Full-stack Engineer

• Participate in the delivery of the definitive enterprise information environment that enables strategic decision-making capabilities across the enterprise via analytics and reporting.
• Provide thought leadership within Information Management while working on broader projects.
• Provide counsel and advice to top management on significant Engineering matters, often requiring coordination between organizations.
• Participate in all aspects of the Software Development Life Cycle, from requirement gathering to design and implementation, to ensure business needs are being addressed.
• Design, develop and implement methods, processes, tools and analyses to sift through large amounts of data stored in a data warehouse or data mart to find relationships and patterns.
• Design and develop a consolidated, conformed enterprise data warehouse and data lake which stores all critical data across Customer, Provider, Claims, Client and Benefits data.
• Define technical standards, design patterns, best practices and frameworks.
• Engage in production support research and resolution recommendations.
• Hybrid Work Schedule.

Senior Software Engineering Advisor

Underwriter

• Work cross functionally with product, pipeline strategy, and formulary consulting to educate, create, and drive key risk drivers through Underwriting
• Develop and recommend rebate optimization strategies with long‑term financial impact in mind
• Review and validate complex rebate models, summarizing key assumptions and results for senior leadership and Pricing Committees
• Analyze client data and model financial scenarios aligned with enterprise and departmental goals
• Create client‑specific formulary models
• Collaborate with Clinical Account Executives to ensure modeling reflects utilization management programs and contract requirements
• Create and maintain best practices and SOPs when new drugs, products, and initiatives are released to the market
• Partner with Sales & Account Management and Underwriting to evaluate client financials, rebate strategies, and renewal options

Senior Advisor, Wholesale Market Rebate Underwriting

• Design and build scalable data pipelines and ETL/ELT processes that can handle large amounts of both structured and unstructured data while ensuring security and reliability.
• Create and maintain data warehouse and data lake solutions using on-prem and cloud platforms like AWS.
• Design database structures and data models that perform well for analytical queries and reporting needs.
• Write clear technical documentation and specifications that explain how our data systems work.
• Research and recommend new data technologies and tools that can make our data infrastructure better and more efficient.
• Build, test, and deploy data pipelines using industry-standard tools such as Data Bricks, Airflow, Kafka, and similar technologies.
• Write and optimize SQL queries, stored procedures, and database components to extract and transform data efficiently.
• Create solutions that process data both in real-time and in batches.
• Set up automated checks to validate data quality and catch errors early in the pipeline.
• Connect and pull data from various sources including APIs, different databases, files, and streaming data platforms.
• Make data pipelines run faster and more cost-effectively through optimization.
• Build frameworks and monitoring systems to ensure our data is accurate and trustworthy.
• Create and enforce data governance policies that set standards for how we handle and manage data.
• Implement security measures like encryption and access controls to protect sensitive data and ensure compliance with regulations such as GDPR, CCPA, or HIPAA.
• Perform data audits to find and fix any data integrity problems.
• Maintain documentation including data dictionaries, lineage tracking (showing where data comes from and where it goes), and metadata systems.
• Guide and mentor junior data engineers and analysts, helping them grow their skills.
• Review code written by team members to ensure quality and adherence to best practices.
• Lead discussions about technical design decisions and review proposed architectures.
• Work closely with software engineers and business analysts to understand what they need and deliver effective solutions.
• Monitor data systems to ensure they're running smoothly and fix issues when they arise.
• Find and eliminate performance bottlenecks that slow down data processing or storage.
• Set up monitoring and alert systems so we know immediately when something goes wrong with our data pipelines.
• Investigate the root causes of data incidents and put safeguards in place to prevent them from happening again.
• Manage cloud resources efficiently to keep costs under control while maintaining performance.
• Work with business stakeholders to understand their data needs and translate those needs into technical solutions.
• Provide technical advice and consultation to product managers and business leaders.
• Explain complex technical concepts in simple terms that non-technical team members can understand.
• Create clear documentation for technical processes, procedures, and system configurations so others can understand and maintain them.

• Responsible for product strategy, including maintaining the SAP roadmap for contract and chargeback enhancements
• Develop strategies that improve contract accuracy, reduce disputes and accelerate chargeback recovery based on best practice and latest innovation within SAP
• Define business requirements in partnership with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests
• Discuss and influence technical design of associated applications as well as the ability to guide technical support
• Apply Evernorth project tools and methodologies to advance business applications, products, or client requests
• Provide input and insight into technical design of new and existing business applications
• Participate in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption
• Communicate and report on progress regularly with business stakeholders or clients
• Prioritize and manage workload and meet project deadlines

Senior Product Management Advisor, SAP Order-to-Cash

Project Manager

• Lead end-to-end implementation of complex new programs and enhancements across multiple business units.
• Translate client and business requirements into execution plans that balance operational capabilities and client needs.
• Serve as the primary implementation contact for clients, guiding them through program design, setup, and launch.
• Coordinate cross-functional teams to define project scope, timelines, and resource needs.
• Manage risks proactively, ensuring issues are resolved quickly to maintain timelines and quality.
• Communicate project status, milestones, and outcomes to internal leaders and external stakeholders.
• Drive process improvement by incorporating best practices and lessons learned into future implementations.
• Support program audits and readiness activities to ensure successful launch outcomes.
• Partner with Sales, Product, and Account Management to align implementation strategy with business goals.
• Mentor junior team members and contribute to team capability development.

Senior Implementation Project Manager – Accredo/CuraScript SD

Account Executive

• Manage and strengthen client relationships
• Responsible for client renewals, up sells, expansions, and client retention targets
• Direct internal Account Management team activities
• Deliver business reviews with clients
• Serve as account strategist for assigned accounts
• Determine up sell and expansion opportunities
• Maintain ongoing communication with clients to ensure satisfaction and retention

Senior Account Executive, Employer Coalition

Risk

• Support the development of affordability strategic initiatives aligned with CHC and enterprise goals and market needs
• Conduct robust internal reviews and external market scans to identify emerging trends, capability gaps, and innovation opportunities
• Enable effective governance execution through end-to-end coordination of meeting logistics, documentation of key decisions and actions, and structured stakeholder follow-up to maintain momentum and accountability across initiatives
• Collaborate with matrix partners across CHC clinical teams, along with other internal teams including clinical, product, data and analytics, and operations to ensure strategic alignment
• Participate in cross-functional workgroups as a proxy for CHC affordability and payment integrity strategy, contributing to the design of new commercial programs and products
• Analyze claims and operational data to identify trends, gaps, and affordability opportunities
• Translate complex data into clear, actionable insights for both payment strategy and non-payment stakeholders
• Proficiency in using data visualization and analytics tools (e.g., Excel, Tableau) to develop dashboards, reports, and presentations that inform strategic decisions
• Prepare executive-level presentations, memos, and updates on strategic affordability initiatives and projects

Affordability Strategy and Governance Lead

Platform Engineer

• Define and execute the enterprise data and analytics platform strategy
• Establish standards, guardrails, and reusable capabilities for data use
• Own the strategy and lifecycle of foundational analytical data products
• Lead a unified organization spanning data engineering and analytics platforms
• Own platform-level enablement of data governance, quality, and lineage
• Lead budget, vendor strategy, and platform investment decisions
• Develop bench strength, succession pipelines, and differentiated talent
• Partner with CIOs, business leaders, and enterprise stakeholders

Vice President – Data & Platform Engineering

Medical Director

• Performs benefit-driven medical necessity reviews for coverage, case management, and claims resolution, using benefit plan information, applicable federal and state regulations, clinical guidelines, and best practice principles.
• Works to achieve quality outcomes for customers/members with a focus on service and cost.
• Improves clinical outcomes through daily interactions with health care professionals using active listening, education, and excellent communication and negotiation skills.
• Balances customer/member needs with business needs while serving as a customer/member advocate at all times.
• Participates in all levels of the Appeal process as appropriate and allowed by applicable regulatory agencies and accreditation organizations.

Medical Director – Neurologist

Billing Specialist

• Handling in-bound patient calls
• Reviewing co-pay assistance claims
• Assisting in collecting and processing patient payments
• Contacting patients to resolve outstanding balances
• Documenting all activity in the patient account
• Managing/scanning/filing and/or distributing forms, documents, etc.

Enrollment/Billing Representative

Pharmacist

• Serve as the primary pharmacy benefits subject matter expert supporting Cigna Integrated Pharmacy clients in Mid-Southern Tennessee and surrounding areas.
• Develop and maintain relationships with internal stakeholders including medical sales teams and pharmacy underwriting organization as well as external brokers and consultants.
• Support long-term client retention and growth while achieving Cigna's corporate strategic goals.
• Provide pharmacy products and clinical expertise in support of the Medical Sales teams as well as Pharmacy Implementation organization.
• Work with Cigna Medical teams to support the Pharmacy component of integrated benefits.
• Retain assigned book of business through proactive portfolio management.
• Participate in client meetings and presentations to review client performance.
• Educate and advance the knowledge of pharmacy within the Cigna Medical sales organization.
• Communicate effectively and remove ambiguity.
• Gather and share relevant competitive intelligence in support of retention and new sales efforts.

Senior Pharmacy Clinical Consultant

Data Analyst

• Shape value-based care programs by translating complex data into clear insights that support affordability, quality, and improved outcomes.
• Lead advanced analytics and exploratory studies to uncover trends, identify root causes, and highlight new opportunities across healthcare and specialty care data.
• Evaluate pilots and initiatives using strong statistical methods, enabling confident, data-driven decisions and program improvements.
• Develop and maintain financial and analytic models that support program design, forecasting, and performance tracking.
• Partner cross-functionally with clinical, business, and technical teams to embed analytics into tools, workflows, and decision-making processes.
• Communicate insights with clarity and impact, helping non-technical stakeholders understand key findings and take action.
• Continuously improve analytic approaches, seeking new ways to simplify complexity and deliver greater value through data.

Healthcare Data Analyst – Value Based Care

Infrastructure Engineer

• Support and maintain mainframe z/OS storage environments
• Perform storage configuration changes through ServiceNow change management processes
• Manage storage allocation, monitoring, utilization, and backup/recovery activities
• Support and enhance disaster recovery strategies and processes
• Administer and support DFSMS, DFHSM, DFDSS, DFSMSrmm, FDR, and GDPS environments
• Support IBM DS8000 and TS7700 storage systems
• Utilize and support JCL and ISPF utilities
• Support DB2 SLB (HSM Fast Replication backup) processes
• Leverage storage tools including IBM Tivoli Advanced Allocation Manager, IBM Advanced Catalog Management, and DFSMS Advanced Allocation Manager
• Monitor storage environments using tools such as CA Vantage or IBM Omegamon XE
• Participate in on-call rotations and off-hours change windows

Infrastructure Engineering Advisor – Mainframe z/OS Storage Administrator

• Provide executive leadership presence with key Pharmacy leaders to maintain tight strategic alignment
• Define a multi‑year technology vision and roadmap to deliver the Pharmacy of the Future
• Lead the evolution to AI-first, cloud-first, and agentic architectures
• Create & deliver new solutions by helping partners to see the art-of-the-possible
• Reset how teams work by shifting from project-centric delivery to outcome-driven, product and capability-oriented operating models
• Drive 'Lead to One' execution by aligning org design, funding models, metrics, and incentives to enterprise and Pharmacy outcomes
• Own delivery discipline at scale in partnership with peers
• Integrate patient and provider experience into the core AI pharmacy architecture
• Develop and lead a world-class global workforce with strong talent mobility

Senior Product Owner

Senior Software Engineering Advisor

Senior Advisor, Wholesale Market Rebate Underwriting

Senior Software Engineering Advisor

Senior Product Management Advisor, SAP Order-to-Cash

Senior Implementation Project Manager – Accredo/CuraScript SD

Senior Account Executive, Employer Coalition

Affordability Strategy and Governance Lead

Vice President – Data & Platform Engineering

Medical Director – Neurologist

Enrollment/Billing Representative

Senior Pharmacy Clinical Consultant

Healthcare Data Analyst – Value Based Care

Infrastructure Engineering Advisor – Mainframe z/OS Storage Administrator

VP, Pharmacy – Technology Transformation