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The Cigna Group

Operational Risk Advisor

The Cigna Group

Operational Risk Advisor assessing organizational, process, and system changes impacting risk controls. Collaborating with cross-functional teams to ensure audit readiness and compliance.

Posted 7/13/2026full-timeChattanooga • Arizona, Colorado, Connecticut, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $96,400 - $160,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in operational risk management, control assessments, and compliance with SOC 1 and SOX standards. Proficient in documentation and collaboration with cross-functional teams to ensure effective risk governance and audit readiness.

Highest-signal resume keywords
Operational Risk ManagementSOC 1 Control EnvironmentSOX ComplianceRisk Assessment DocumentationChange Impact Assessment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational RiskControl AssessmentAudit ComplianceRisk & Control MatricesChange Risk StandardsControl DesignControl EffectivenessDocumentation SkillsChange ManagementRisk Governance
Soft Skills
Effective CommunicationInfluencing Without AuthorityCollaborationPartnership with StakeholdersProblem Solving
Certifications & Qualifications
CIACPACISACRISC
Industry Keywords
Risk ManagementComplianceAudit ReadinessControl NarrativesChange Management

About the role

Key responsibilities & impact
  • Assess organizational, process, system, vendor, and initiative‑related changes for impacts to SOC 1 and SOX control design and operating effectiveness
  • Serve as a second‑line operational risk advisor to business, IT, and project teams, providing guidance on control implications of proposed and approved changes
  • Lead formal change risk and control impact assessments; document required control updates, new controls, mitigating actions, or compensating controls
  • Coordinate updates to control narratives, Risk & Control Matrices (RACMs), ownership assignments, and evidence expectations resulting from approved changes
  • Partner with control owners to ensure control updates are practical, sustainable, and aligned with risk severity and audit expectations
  • Ensure change‑related risks, decisions, and approvals are captured, tracked, and reported through established risk and governance forums
  • Identify and escalate potential control degradation, design gaps, or operating effectiveness concerns arising from changes
  • Support audit readiness by maintaining clear documentation, traceability, and rationale for control decisions associated with change activity
  • Collaborate with Technology, Controls, and Audit partners to ensure consistent application of change risk standards and methodologies
  • Contribute to reporting and dashboards related to change volume, control impact themes, and residual risk trends

Requirements

What you’ll need
  • High School Diploma or GED required
  • Bachelor’s degree in Accounting, Business, Risk Management, or a related field
  • Certifications preferred (not required): CIA, CPA, CISA, CRISC, or similar risk credentials
  • 4+ years of experience in operational risk, controls, audit, compliance, or governance roles
  • Hands‑on experience supporting SOC 1 and/or SOX control environments
  • Demonstrated experience assessing change impacts to controls, processes, or systems
  • Strong documentation skills, including RACMs, control narratives, and risk assessments
  • Ability to partner effectively with project teams, business leaders, and technology stakeholders
  • Excellent written and verbal communication skills, with the ability to influence without authority.

Benefits

Comp & perks
  • medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • minimum of 18 days of paid time off per year
  • paid holidays
  • leaves of absence