Tempur Sealy International

Sales

• Assist in managing and maintaining responsibility for the overall performance of the store
• Provide leadership in customer service and care, professional appearance, company policies and procedures, and maintaining the Tempur Sealy brand
• Perform all Retail Sales Associate responsibilities at an exceptional level
• Assist the Store Manager in identifying deficiencies and solving problems in the store and sales team
• Assist with merchandising, implementing company programs, and other store needs
• Solve problems within the sales team and direct larger issues to the Store Manager
• Open and/or close the store and cover management duties when the Store Manager is unavailable
• Perform other duties as assigned

Sales Associate

• Assist in managing and maintaining responsibility for the overall performance of the store
• Travel between stores within the assigned area and support nearby locations
• Provide support in key team lead responsibilities and help drive overall store performance
• Lead all areas of the sales process, including customer service and care
• Maintain a professional appearance and adhere to company policies and procedures
• Maintain Tempur Sealy’s brand standards
• Perform Retail Sales Associate responsibilities at an exceptional level
• Assist the Store Manager in identifying deficiencies and solving store and sales-team problems
• Assist with merchandising, implementing company programs, and other store needs
• Solve sales-team problems and direct larger issues to the Store Manager
• Open and/or close the store and cover management duties when the Store Manager is unavailable
• Perform other duties as assigned

Area Sales Associate

• Assist in managing and maintaining responsibility for the overall performance of the store
• Travel between stores within the assigned area to provide support in key team lead responsibilities
• Help drive overall store performance
• Provide leadership throughout the sales process, including customer service and care
• Maintain a professional appearance and adhere to company policies and procedures
• Help maintain Tempur Sealy’s brand
• Continue performing Retail Sales Associate responsibilities at an exceptional level
• Assist the Store Manager in identifying deficiencies and solving store and sales-team problems
• Assist with merchandising, implementing company programs, and other store needs
• Solve problems within the sales team and direct larger issues to the Store Manager
• Open and/or close the store and cover management duties when the Store Manager is unavailable
• Perform other duties as assigned

Assistant

• Support day-to-day fleet operations
• Support systems and initiatives to minimize inbound and outbound freight cost
• Support initiatives to ensure that equipment and driver performance standards meet company specifications
• Use logistics software for daily management including reconciliation of reports
• Support, measurement, and report daily/weekly/monthly KPI performance results
• Accountable for interaction with the customer regarding outbound delivery status
• Assist with Logistics data collection and policy deployment
• Reconcile delivery/backhaul documents and enter data into the tracker
• Perform other duties as assigned

Transportation Supervisor

Representative

• Serve as a subject matter expert for technical assistance, order status, reships, warranty review, returns, and exchange procedures.
• Quickly and efficiently identify customer issues to reach a resolution.
• Share thoughtful insights with our leadership, product, marketing, and technology teams.
• Identify issues and opportunities and partner with digital platform, operations, and/or digital product management.
• Work closely with DTC sales, planning, transportation, and web teams.

DTC Order Management Representative

Account Executive

• Build and maintain relationships that drive revenue growth
• Ensure retail sales associates have necessary tools and product knowledge
• Maintain responsibility for growing account revenue
• Develop and implement account strategies
• Prepare and conduct product trainings
• Track effectiveness of trainings
• Identify opportunities for territory growth

Field Sales Consultant

Outside Sales

• Represent TSI and its portfolio of products to assigned small and medium multi-location, high-value retail customers.
• Be responsible for the sales, profit, expenses, marketing, and merchandising functions for the assigned customers.
• Build productive relationships with each company’s key decision makers.
• Lead the customer account planning cycle and develop strategic short- and long-run plans that will achieve predetermined sales goals.
• Coordinate with the customers and the TSI field sales associates to implement training programs for the customers’ relevant employees.
• Ensure that all the customers’ needs and expectations are met.
• Regularly evaluate customer’s sales performance and develop strategies to sustain successes and improve deficiencies.
• Perform other duties as assigned.

Senior Territory Sales Manager

• Assist in managing and maintaining responsibility for the overall performance of the store
• Travel to stores that operate within close geographic proximity
• Provide leadership in all areas of the sales process, including customer service and care
• Continue to perform all the Retail Sales Associate responsibilities at an exceptional level
• Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team
• Assist the store manager with merchandising, implementing company programs, and other needs
• Solve problems within the sales team and direct larger issues to the Store Manager
• Perform other duties as assigned.

Brand Manager

• Identifies production needs and organizes resources in support of development of cross functional communications plans requiring photography, film/b-roll, and CGI photography needs.
• Collaborate with cross-functional stakeholders – including Brand Management, Product Comms, DTC, Retail Marketing, Alt Channel, Sales Training – to define the creative vision, deliverables, and ensure Brand Activation Photography/Film assets are flawlessly executed, delivered on time, and within budget.
• Leads new photography projects by preparing briefs, shot lists, and coordinating production timelines with internal and external partners for execution, ensuring accuracy, completeness, and adherence to brand guidelines.
• Collaboratively with Brand Activation team, oversees pre-production execution with agencies inclusive of direction on set design, propping, lighting, talent, wardrobe, ensuring adherence to shot lists and style guides; order and manage the shipment and delivery of TSI products to the production studio.
• Oversees agencies during production, ensuring a smooth operation, flawless execution of shotlists, and trouble-shooting as needed.
• Leads post-production of still photography & film/B-roll; ensures retouching and color grading are delivered flawlessly and on time; ensures that assets are appropriately loaded onto our Digital Asset Management system and funneled to stakeholders.
• Represents Brand Activation Production on Product Communications teams; listens to stakeholder needs and translates those needs into photography/B-roll deliverables; presents work-back schedules, project updates and finished work.
• Works cross-functionally with team members including Product Comms, Brand Management, PR, Alt Channel, Training, and the Digital Content Manager and in collaboration with the Brand Activation Managers, Brand Activation to develop product photography, B-Roll and CGI to support product launches and other initiatives.
• Works collaboratively with Brand Activation and Product Comms teams to define photographic/film visual identity and creative photographic guidelines, including approach to lighting, talent, set design, styling, and wardrobe.
• Together with Sourcing and Director, Brand Activation, sources network of agencies & freelancers that deliver excellent work with value for money, and to support growing needs of the business; puts in place MSA and SOW contractual agreements; manages suppliers at a high level; identifies and onboards new capabilities as required.
• Oversees Digital Asset Management System; trains internal and external teams on usage; tracks and manages usage rights including negotiation of usage rights extensions; navigates asset end of life with cross functional teams; manages supplier relationship.
• Tracks and manages production budgets to ensure accuracy of all costs.
• Processes project invoices and tracks expenses versus budget.

Brand Activation Production Manager

• Represent TSI and its portfolio of products to assigned small and medium multi-location, high-value retail customers.
• Be responsible for sales, profit, expenses, marketing, and merchandising functions for the assigned customers.
• Build productive relationships with each company’s key decision makers.
• Lead the customer account planning cycle and develop strategic short- and long-run plans.
• Coordinate with customers and TSI field sales associates to implement training programs.
• Ensure that all the customers’ needs and expectations are met.
• Regularly evaluate customers’ sales performance and develop strategies to sustain successes.