Teleperformance

Digital Marketing

• Partner with Hebrew companies and agency partners to deliver customized digital advertising strategies.
• Help expand the client’s customer base across EMEA.
• Shape exceptional experiences and drive innovation in the online marketing landscape.
• Strengthen client and agency relationships with tailored, performance‑boosting strategies.
• Promote additional digital marketing products to maximize impact.
• Provide strategic consultancy to optimize ROI on advertising investments.
• Achieve sales targets while ensuring an exceptional customer experience.
• Proactively engage with customers via phone, video calls, and email.

Hebrew Speaking Sales Executive – Digital Marketing

Customer Support

• Support travellers and accommodation partners worldwide via phone and email.
• Understand customer needs and provide accurate, solution‑oriented assistance.
• Handle inquiries related to services, payments, and technical issues.
• Mediate between guests and suppliers to ensure smooth communication.
• Follow internal processes and maintain high service standards.

Icelandic Speaking Customer Support Specialist – Booking

Insurance

• Find innovative ways to respond to varying questions, issues, and concerns.
• Handle and carefully respond to all inbound and outbound customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding.
• Appropriately communicate with customers, exercising retention efforts if needed.
• Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan.
• Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning.

Hebrew Speaking Sales Executive – Digital Marketing

Icelandic Speaking Customer Support Specialist – Booking

Property & Casualty Licensed Insurance Representative – Non-Sales