English Travel Representative

Teleperformance

Reservations Representative providing customer support and travel options at Teleperformance. Effectively turning inquiries into sales and ensuring a superior travel experience for customers.

Posted 7/4/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Answer incoming calls and emails from customers currently traveling or interested in purchasing/researching travel
Greet and converse with customers in a courteous, friendly and professional manner
Effectively turn customer inquiries into sales
Utilize appropriate selling techniques to meet revenue and close rate goals
Research travel rates, destinations, options and packages for customers
Provide information, suggestions and options in a manner that is accurate, effectively meets the needs of customers, and entices them to purchase
Accurately track and report call types and service issues

Requirements

What you’ll need

High school degree or equivalent (required)
College or some college degree (preferred)
Two years of customer sales, upsales, telemarketing and service experience (required)
Two years Corporate or leisure travel industry experience (required)
One-year international booking experience
Strong communication skills are required

Benefits

Comp & perks

GDS platform training offered
Work from home
Medical and dental benefits plans
Employee Assistance Program
Paid Training
Employee Referral program – starting $500.00 for every referral hired
Great perks on everyday products and services with Canada's leading employee perk program
Internal career advancement opportunities
Tuition reimbursement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Communication SkillsCourteous Customer Interaction