Seasonal Licensed Insurance Representative

Teleperformance

Licensed Insurance Specialist managing inbound and outbound communications for customer inquiries. Ensuring a positive customer experience through effective problem-solving and communication.

Posted 7/8/2026full-timeRemote • Alabama, Arizona, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Minnesota, Mississippi, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to manage communications across various channels, resolve inquiries efficiently, and maintain accurate records for auditing purposes. Holds a Life & Health Insurance License and possesses foundational knowledge of desktop computer systems.

Highest-signal resume keywords

Life & Health Insurance LicenseCustomer Service ExperienceEffective Communication SkillsIssue Resolution and De-escalationTyping Speed of 25 Words Per Minute

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer ServiceSales ExperienceTypingAuditingReporting

Soft Skills

Problem SolvingCalmness Under PressureInterpersonal Skills

Tools & Technologies

Windows-based SystemsDesktop Computer Systems

Certifications & Qualifications

Life & Health Insurance License

Industry Keywords

Customer ExperienceInbound CommunicationsOutbound CommunicationsSocial Media EngagementCall Tracking

About the role

Key responsibilities & impact

Serve as a primary point of contact for clients, managing inbound and outbound communications
Efficiently resolve inquiries to ensure a seamless and positive customer experience
Connect with customers via phone/email/chat/social media to address their questions and/or concerns
Calmly attempt to resolve and de-escalate any issues
Track all call related information for auditing and reporting purposes

Requirements

What you’ll need

Possess home state Life & Health Insurance License
High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and have general knowledge of Windows-based systems
Customer service and/or sales experience preferred
College degree preferred but not required

Benefits

Comp & perks

Medical, vision, and dental benefits
Employment Assistance Programs
Health and personal time off (HPT)
Leave programs
Competitive 401(K) plans
Life insurance
Supplemental medical coverage
Critical care insurance
Pet insurance
Retailer discounts