TD SYNNEX

Account Executive

• Own and manage a portfolio of OEM contracts within assigned territory or verticals
• Develop and execute strategic account plans to grow revenue, expand wallet share, and increase customer retention
• Identify net-new opportunities within existing accounts and targeted prospects
• Maintain accurate pipeline forecasting and opportunity management in CRM systems
• Achieve or exceed assigned revenue, margin, and growth targets
• Drive multi-year sales opportunities including hardware, software, cloud, security, and professional services
• Navigate Public Sector procurement processes including RFPs, RFIs, cooperative contracts, and compliance frameworks
• Facilitate quarterly business reviews with BU management and related supplier teams

Client Executive III

Business Development Rep

• Build and maintain strong relationships with customers, ensuring their satisfaction and identifying new partnership opportunities.
• Proactively seek out and explore potential partnership opportunities, aligning with the company's strategic objectives.
• Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
• Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
• Provide vendor training sessions as a Subject Matter Expert (SME), ensuring partners have a strong understanding of products and programs.
• Act as a lead go-to person for sales personnel, providing support and guidance in dealing with customer inquiries, sales strategies, and business development opportunities.
• Utilize negotiation skills to secure profitable partnerships and agreements.
• Manage the profit and loss (P&L) aspects of deals to ensure financial viability and profitability.
• Continuously explore and develop new strategies and approaches to uncover business opportunities.
• Stay updated on market trends, competitor activities, and customer demands to identify potential areas for growth.
• Assist in per development, training, & coaching; lead on complex issues.
• Attend industry specific business trainings from vendors.

Business Development Representative III

Financial Planning and Analysis

• Develops strategy & presents to internal and external customers at a management level.
• Drives financial solutions strategy to maximize market share within assigned territory.
• Owns and manages strategy for the customer.
• Communicates with the customer on a proactive basis in order to identify customer satisfaction issues and isolate root causes of any perceived problems.
• Designs corrective action plans that resolve identified problem to improve customer relations.
• Coordinates the action plan requirements to appropriate support groups (e.g. TD Capital Operations, product sales teams) to ensure cross-divisional teamwork in order to leverage TD SYNNEX Capitals value in achieving the customer's business vision.
• Ability to provide planning quotes and solution design to solve customer business problems.

Financial Solutions Executive

Customer Success Manager

• Develop and execute North America Marketing and Digital Customer Success strategies that align with revenue targets, engagement metrics, and customer-lifecycle goals
• Analyze multi-channel performance data (campaign metrics, web analytics, CRM) to uncover trends, optimization opportunities, and competitive insights; deliver concise, executive-level presentations
• Lead cross-functional strategy sessions—fostering collaboration among Marketing, Sales, Digital, Operations, and Product—to drive cohesive go-to-market execution
• Serve as the business owner for strategic initiatives: manage timelines, budgets, adoption targets, and outcome measurement
• Forecast program performance and monitor progress against annual and quarterly plans, ensuring investments drive measurable revenue impact
• Identify priority growth segments and target accounts; design engagement strategies—leveraging segmentation, personalization, and cross-marketing—to accelerate adoption and upsell
• Apply a working knowledge of technical concepts (APIs, web technologies, digital platforms) to partner effectively with IT and product teams, ensuring seamless execution of digital solutions
• Pivot quickly based on performance data, refining strategies to enhance efficiency, margin, and scalability
• Act as subject-matter expert on marketing automation platforms, digital engagement tools, and customer success technologies
• Leverage AI-driven tools to automate reporting, streamline workflows, and accelerate stakeholder communications
• Champion diverse perspectives in program design and strategy development to foster an inclusive, innovative team culture.

Marketing Strategy – Digital Customer Success Manager

Data Analyst

• Proactively identify and implement opportunities to enhance operational finance reporting, analytical tools, and self-service data capabilities by collaborating with finance analytics and IT teams.
• Leverage data engineering best practices to optimize reporting infrastructure.
• Collaborate with the finance data analytics team to design and develop robust Power BI semantic models and dataflows, ensuring scalable and reusable datasets for efficient report development and advanced analytics.
• Partner with the IT Big Data team to architect and deliver end-to-end data pipeline solutions, utilizing platforms such as Microsoft Fabric and OneLake, and tools such as SQL, PySpark, and Fabric Notebooks to enable seamless data integration and transformation.
• Engage with business users to develop advanced SQL queries, portal data views, and intermediate to complex analytical models, providing senior leadership with actionable insights and proactive analysis for informed decision-making.
• Other Duties & Responsibilities.
• Additional duties as assigned.
• Meets attendance and punctuality standards.

Administration

• Ejecutar procesos estándar siguiendo SOPs y estándares de calidad
• Atender y resolver incidencias de baja a mediana complejidad
• Mantener datos actualizados en los sistemas CRM/ERP
• Colaborar con Finanzas, Compras y otras áreas internas

Analista Jr. de Administración de Ventas

Security Engineer

• Manage, follow up, and close renewals for cybersecurity vendors.
• Generate quotes, adapt offers, and support the full inside‑sales cycle.
• Identify customer needs, upsell cybersecurity products, and support account teams.
• Maintain strong coordination with vendors (licensing, product updates, backup reviews, trainings).
• Use SAP and Excel to manage pricing, orders, reports, and sales pipeline tracking.
• Support the team with daily commercial operations and ensure accurate follow-up.
• Participate in vendor/product training to stay current on cybersecurity portfolio.

Internal Sales Security Specialist

Manager

• The Contract Manager is responsible for supporting TD SYNNEX in Germany, Austria and Switzerland.
• Uses advanced negotiation skills and influence to lead and manage contract negotiations as needed to meet established milestones and objectives.
• Maintains up-to-date knowledge of the company’s products and service offerings.
• Maintains a client-focused approach that balances business profitability with contractual terms and conditions that protect the company and minimize risk.
• Supports TD SYNNEX’s Legal department systems and tools and actively promotes their use across the organization.
• Understands the roles and responsibilities of relevant employees and leverages others’ expertise to achieve business objectives.
• Provides regular input into the development and maintenance of standard contract templates and pre-approved alternative language.
• Acts as an active member of the global legal services team, contributing to policy development, participating in project work, and implementing initiatives and directives across the organization.
• Advises on legal aspects of TD SYNNEX’s transactional business using sound legal and commercial judgment and experience.
• Collaborates with local management teams, the global legal services team, and external legal counsel on various matters.
• Participates in cross-regional and global negotiations.

Temporary Contract Manager, DACH, German-speaking

Human Resources

• Serve as the global executive owner of employee relations governance and operating model
• Partner closely with Legal leadership to ensure alignment on investigation protocols, escalation thresholds, privilege considerations, and employment risk posture
• Act as a trusted advisor to executive leadership on high-risk or sensitive workforce matters, including investigations, terminations, executive-level concerns, and regulatory exposure
• Design and implement a global, hub-based employee relations and investigations model with consistent standards and regional execution
• Establish frameworks to ensure performance management and workforce reduction decisions are handled consistently, fairly, and in alignment with employment law, company policy, and local regulations
• Oversee 3rd party employment-related regulatory inquiries, investigations, audits, and claims

VP, Global Employee Relations

• Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues.
• Provide excellent customer service and support, serving as a primary point of contact for customer consultations.
• Collaborate with AWS to develop and execute strategic initiatives that drive business growth.
• Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge.
• Track and manage the AWS pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
• Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
• Develop in-depth knowledge of AWS products, programs, and industry trends.
• Act as a subject matter expert (SME) on AWS offerings, providing guidance and support to the sales organization.
• Analyze data and metrics to identify areas for improvement and implement strategies to drive results.
• Use creative problem solving as well as providing technical knowledge to effectively configure, price, quote, and process requests for specific hardware, software, and services.
• Provide education and technical guidance for product alternatives, cross-reference assistance, and support to the customer.
• Actively participate in the sales team customer account planning and review process.
• Conduct customer consultations and provide vendor training as a subject-matter expert.
• May attend industry specific business training from vendors.

Business Development Representative

Solutions Engineer

• Engage with partners translating business requirements into appropriate AWS technical services and solutions;
• Collaborate with other EMEA sales and pre-sales teams to drive business results, enhance win rates and better customer propositions;
• Present and articulate features and benefits of AWS technology solution to business and technical partners as well as Cx level;
• Create and deliver presentations, customized demonstrations, seminars and workshops to partners;
• Design, plan and deliver AWS Services Demonstrations and Proofs of Concept;
• Become the technical solution expert for a designated AWS technology area;
• Maintain up to date AWS certifications as continuous development of expertise;

AWS Cloud Solutions Architect – Security

Customer Support

• Verify and manage retailer chargebacks, ensuring accuracy and proper accounting alignment.
• Serve as the main point of contact for retail clients regarding charge-related inquiries or issues.
• Collaborate with internal logistics and after-sales departments to monitor process status and resolve operational incidents.
• Analyse supporting documentation to validate or challenge chargebacks.
• Provide clear guidance and support to retailers on charge and process-related topics.

Customer Service Executive

Marketing

• Partner Enablement & MDF Management
• Design and execute annual and quarterly MDF-funded campaigns aligned to AMD’s product roadmaps and TD SYNNEX objectives
• Track budgets, forecast spend, and report on ROI and pipeline contribution through clear, data-driven dashboards
• Content Development & Incentive Strategy
• Create persuasive marketing assets (email templates, social posts, digital ads, promotional materials) tailored for our reseller audience
• Collaborate with AMD to define and manage incentive programs—rebates, promotions, contests—that drive partner engagement and sales velocity
• Campaign Analytics & Continuous Optimization
• Analyze performance data (conversion rates, lead volume, deal size) to refine messaging, channel mix, and incentive structures
• Present actionable insights and strategic recommendations to AMD and TD SYNNEX leadership
• Cross-Functional Collaboration & Event Support
• Coordinate AMD’s presence at TD SYNNEX events and third-party shows (virtual webinars, regional trade exhibitions)
• Build and maintain strong relationships with AMD account teams, reseller sales reps, and internal marketing peers to ensure seamless execution
• Process Improvement, Compliance & Scalability
• Ensure all marketing activities comply with AMD contractual guidelines, industry regulations, and TD SYNNEX brand standards
• Standardize MDF request workflows, implement best practices for tracking, and document lessons learned for continuous process refinement

Strategic Marketing Manager

• Conduct outbound prospecting to generate qualified meetings and opportunities across target accounts.
• Work closely with Account Executives and channel partners to support co-selling efforts and campaigns.
• Research and identify key stakeholders (CISOs, IT leaders, procurement) in target organizations.
• Customize outreach using email, phone, LinkedIn, and social platforms to drive engagement.
• Collaborate with marketing and partner teams to follow up on inbound leads and event follow-ups.
• Maintain accurate and timely records of activities and pipeline progress in CRM (Salesforce).
• Qualify and route leads to the appropriate sales reps while ensuring a smooth handoff.
• Continuously build industry knowledge and stay current on cybersecurity trends and terminology.

Business Development Representative – Cybersecurity

Inside Sales

• Build excellent customer and vendor relationships through proactive engagement and specialist product knowledge.
• Generate new business opportunities through outbound calls and solution-led conversations.
• Achieve monthly and quarterly revenue and margin targets.
• Proactively develop relationships with key internal and external contacts.
• Engage in inside selling using customer insights to drive short, medium, and long-term strategies.
• Manage customer backorders and apply specialist knowledge to identify project opportunities.
• Own projects end-to-end or collaborate with pre-sales for technical requirements.
• Provide, sell, and negotiate product information, pricing, and promotions.
• Ensure service level agreements are met and customer expectations are managed.
• Sell the benefits of TD SYNNEX and our value proposition.
• Develop partner relationships through account planning and cross-selling.
• Provide accurate and timely quotations.
• Maintain accurate customer information and reporting within CRM.