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Associate Software Asset Management Analyst
TD SYNNEXAssociate Software Asset Management Analyst at TD SYNNEX ensuring global software license compliance. Managing SAM tools, producing compliance dashboards, and driving process improvements in a fast-paced environment.
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Administer and maintain our SAM tool and licensing database.
- Collect proof of entitlements, review licensing terms, and upload agreements to ensure an accurate, up-to-date software inventory.
- Analyze usage metrics, identify licensing variances, and recommend cost-saving optimization strategies.
- Serve as the primary interface for software requests, reviewing submissions against compliance standards and business requirements.
- Challenge justifications when needed and propose alternative solutions that balance user needs with licensing guidelines.
- Advise global IT and business partners on software usage rights, helping them understand terms and avoid non-compliant installations.
- Partner with IT and business communities worldwide to gather software deployment data and monitor subscription counts.
- Coordinate cleanup efforts for redundant or unauthorized installations and escalate breaches promptly.
- Develop and maintain dashboards and compliance reports for IT leadership and business stakeholders.
- Identify process gaps, implement best-practice workflows, and drive ongoing enhancements to our SAM framework.
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Fluency in English and Spanish, both written and verbal.
- Strong analytical skills with attention to detail and accuracy in data management.
- Excellent communication and interpersonal skills; able to build relationships across multicultural teams.
- Proficiency in Microsoft Office and the ability to learn new SAM and IT asset management tools quickly.
- Comfortable working under deadlines, managing multiple priorities, and maintaining confidentiality.
- Preferably Master’s degree or postgraduate certification in IT Asset Management, Software Licensing, or related field.
- Experience with leading SAM platforms (e.g., Flexera, Snow, ServiceNow).
- Familiarity with software licensing models (perpetual, subscription, SaaS) and vendor contract nuances.
- Basic understanding of IT asset lifecycle and procurement processes.
Benefits
Comp & perks- Competitive salary and comprehensive benefits package
- Professional development programs and career-growth pathways
- Flexible hybrid and remote work options
- Global team culture that values diversity, equity, and inclusion
- Opportunities to lead high-impact projects and shape SAM best practices
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software asset managementdata managementanalytical skillsprocess improvementsoftware licensingIT asset managementusage metrics analysiscompliance reportingdashboard developmentvendor contract analysis
Soft Skills
communication skillsinterpersonal skillsattention to detailrelationship buildingmulticultural teamworktime managementconfidentialityproblem-solvingadaptabilityanalytical thinking
Certifications
Bachelor’s degree in Information TechnologyBachelor’s degree in Computer ScienceBachelor’s degree in Business AdministrationMaster’s degree in IT Asset Managementpostgraduate certification in Software Licensing