Tapestry

Manager

• Understands organizational objectives and makes decisions in partnership with the Store Manager
• Develop sales strategies, initiatives and growth across all categories
• Develops clienteling strategy; implements and monitors over time
• Resolves customer issues in a timely manner
• Evaluates performance of all team members and provides feedback
• Manages daily operational tasks according to Coach standards

Assistant Store Manager

• Lead and manage end-to-end store construction and renovation projects in Korea
• Ensure timely delivery, budget compliance, and adherence to global design standards
• Serve as the key liaison between HQ design teams, local architects, contractors, and landlords
• Drive project execution from planning through completion while maintaining quality, cost efficiency, and regulatory compliance
• Consolidate detailed site survey package from vendor for CIA HQ design team
• Develop critical path and timeline for each project
• Forecast, track and manage budgets for each project
• Attend landlord meetings to understand requirements and approvals
• Execute project tender/bidding process with contractors/vendors
• Manage millwork deliverables with Procurement team vendor
• Review construction and fixture shop drawings with CIA/Fixture team
• Produce weekly internal reports for project tracking
• Provide site inspections for ongoing projects
• Consolidate cost evaluation and invoices

Store Construction Manager

Sales

• Understands organizational objectives and makes decisions that align with Company priorities.
• Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
• Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers.
• Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
• Attends to the unique and individual shopping needs of each customer.
• Maintains a clean and tidy selling floor at all times and adheres to all applicable retail policies and procedures.

Sales Associate II

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales Productivity Management
• Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
• Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
• Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
• Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
• Develop team to build long-term relationships with customers to drive business
• Takes initiative; has a high level of ownership and accountability for results of self and others
• Works directly with the Store/District Manager to protect and drive the needs of the business
• Ensures all daily tasks are completed without negatively impacting service of Coach standards
• Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
• Builds trusting relationships with peers and team; acts as advocate for the Brand
• Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance
• Delegates and empowers others
• Creates enthusiasm and positivity for a shared vision and mission
• Recognizes and values individual performance

• Understands organizational objectives and makes decisions that align with Company priorities
• Takes ownership and is committed to delivering results
• Creates personal sales and clienteling strategies in partnership with the management team
• Builds ongoing customer relationships through personalized experiences
• Leverages Coach’s tools and technology to support relationship building and clienteling efforts
• Completes daily operational tasks including maintaining store and visual merchandising to Coach standards
• Drives business through sales strategies and clienteling

Sales Associate III

• Understands organizational objectives and makes decisions that align with Company priorities.
• Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics.
• Creates personal sales and clienteling strategies in partnership with the management team.
• Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style.
• Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.

Temporary Sales Associate

• Demonstrates a high level of business acumen; delivering sales results through employee development and mentorship
• Embodies a strategic mindset to deliver operational efficiencies
• Develops sales strategies, initiatives, and growth across all categories
• Communicates goals to the team, tracks store performance at all times and achieves sales
• Holds the management team accountable for personal productivity and management contribution
• Develops clienteling strategy; implements and monitors over time to achieve business goals and objectives
• Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations
• Acts as brand ambassador in the market to drive loyalty and business
• Resolves customer issues in a timely manner
• Trains team to build long-term relationships with customers to drive business

• Understands organizational objectives and makes decisions that align with Company priorities
• Takes ownership and is committed to delivering results
• Creates short- and long-term strategies to achieve personal metrics and performance goals
• Represents Coach as a brand ambassador
• Demonstrates Coach’s Selling and Service expectations at all times
• Drives business through sales strategies and maintains ongoing productive relationships with customers
• Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value
• Discusses product features and builds the sale by leveraging cross-selling skills and abilities
• Creates positive impressions with customers by bringing the best self to work through attire consistent with Coach’s Guide to Style
• Attends to the unique and individual shopping needs of each customer
• Follows up with customers consistently and genuinely to influence/close the sale
• Maintains a calm and professional demeanor at all times
• Completes daily operational tasks including maintaining store, cash wrap and visual merchandising to Coach standards consistently and in a timely manner

• Responsible for upholding Coach’s Service and Selling Models
• Creates personal sales and clienteling strategies in partnership with the management team
• Represents Coach as a brand ambassador
• Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value
• Discusses product features and builds the sale by leveraging cross-selling skills and abilities
• Works with multiple customers simultaneously and breaks away as appropriate
• Maintains a clean and tidy selling floor at all times

• Understands organizational objectives and makes decisions that align with Company priorities
• Responsible for upholding Coach’s Service and Selling Models
• Creates positive impressions with customers
• Maintains store standards and completes daily operational tasks
• Drives business through sales strategies and clienteling

• Understands organizational objectives and makes decisions that align with Company priorities.
• Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
• Creates short- and long-term strategies to achieve personal metrics and performance goals.
• Represents Coach as a brand ambassador.
• Demonstrates Coach’s Selling and Service expectations at all times.
• Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics.
• Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style.
• Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
• Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
• Remains solution-oriented; is adaptable and flexible to changing business and store needs.

• Understands organizational objectives and makes decisions that align with Company priorities
• Takes ownership and is committed to delivering results
• Creates personal sales and clienteling strategies in partnership with the management team
• Represents Coach as a brand ambassador
• Demonstrates Coach’s Selling and Service expectations at all times
• Drives business through sales strategies, clienteling, and sourcing new customers
• Builds lasting and loyal relationships with customers
• Completes daily operational tasks including maintaining store and visual merchandising to Coach standards

• Understands organizational objectives and makes decisions that align with Company priorities.
• Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics.
• Creates personal sales and clienteling strategies in partnership with the management team.
• Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics.
• Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers.
• Builds lasting and loyal relationships with customers.
• Ensures all daily tasks are completed without negatively impacting service or Coach standards.
• Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.

• Understands organizational objectives and makes decisions that align with Company priorities.
• Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics.
• Creates personal sales and clienteling strategies in partnership with the management team.
• Creates short- and long-term strategies to achieve personal metrics and performance goals.
• Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
• Represents Coach as a brand ambassador.
• Demonstrates Coach’s Selling and Service expectations at all times.
• Understands changes in local market with potential impact on business performance.
• Drives business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships with customers.
• Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
• Remains aware and clearly able to communicate current pricing and promotional strategy to customers.
• Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs.
• Attends to the unique and individual shopping needs of each customer.

Part-time Sales Associate III

Human Resources

• To support the Human Resources various activities
• Manage the Compensation & Benefit program under supervision from HR Business partner
• Provides advice and guidance on the interpretation of HR policies and procedures as they relate to individuals and the company objectives
• Communicates company and government rules, regulations and procedures and the need for compliance to management and employees under supervision from HR Business partner
• Manage local compliance training and support ad hoc training if required
• Coordinate organizational culture program
• May perform other responsibilities as assigned

Assistant Store Manager

Store Construction Manager

Sales Associate II

Assistant Store Manager

Sales Associate III

Temporary Sales Associate

Assistant Store Manager

Sales Associate II

Sales Associate II

Sales Associate III

Sales Associate II

Sales Associate III

Sales Associate III

Part-time Sales Associate III

HR Associate