Tapestry

Assistant Store Manager

Tapestry

full-time

Posted on:

Location Type: Office

Location: Glendale • California • 🇺🇸 United States

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Salary

💰 $19 - $38 per hour

Job Level

JuniorMid-Level

About the role

  • Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
  • Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales Productivity Management
  • Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
  • Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
  • Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
  • Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
  • Develop team to build long-term relationships with customers to drive business
  • Takes initiative; has a high level of ownership and accountability for results of self and others
  • Works directly with the Store/District Manager to protect and drive the needs of the business
  • Ensures all daily tasks are completed without negatively impacting service of Coach standards
  • Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
  • Builds trusting relationships with peers and team; acts as advocate for the Brand
  • Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance
  • Delegates and empowers others
  • Creates enthusiasm and positivity for a shared vision and mission
  • Recognizes and values individual performance

Requirements

  • 1 to 3 years of previous management experience in a luxury retail service environment preferable.
  • Possess current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
  • Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
Benefits
  • health benefits (medical, dental, vision)
  • life insurance and disability insurance
  • 401(k) savings plan
  • paid time off for wellness needs and vacations

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
management experiencefashion trends knowledgeretail systemssales reportinginventory systemslabor managementMS OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Soft skills
communicationcustomer serviceteam developmentinitiativeownershipaccountabilityrelationship buildingadaptabilityproblem-solvingdelegation
Certifications
high school diplomacollege degree