Tapestry

Assistant Store Manager

Tapestry

full-time

Posted on:

Location Type: Office

Location: Glendale • California • United States

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Salary

💰 $19 - $38 per hour

About the role

  • Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
  • Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales Productivity Management
  • Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
  • Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
  • Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
  • Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
  • Develop team to build long-term relationships with customers to drive business
  • Takes initiative; has a high level of ownership and accountability for results of self and others
  • Works directly with the Store/District Manager to protect and drive the needs of the business
  • Ensures all daily tasks are completed without negatively impacting service of Coach standards
  • Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
  • Builds trusting relationships with peers and team; acts as advocate for the Brand
  • Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance
  • Delegates and empowers others
  • Creates enthusiasm and positivity for a shared vision and mission
  • Recognizes and values individual performance

Requirements

  • 1 to 3 years of previous management experience in a luxury retail service environment preferable.
  • Possess current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
  • Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
Benefits
  • health benefits (medical, dental, vision)
  • life insurance and disability insurance
  • 401(k) savings plan
  • paid time off for wellness needs and vacations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
management experiencefashion trends knowledgeretail systemssales reportinginventory systemslabor managementMS OfficeMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
communicationcustomer serviceteam developmentinitiativeownershipaccountabilityrelationship buildingadaptabilityproblem-solvingdelegation
Certifications
high school diplomacollege degree