Tapestry

Manager

• Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values.
• Endorses, models and develops team to deliver Coach’s Selling and Service expectations.
• Enforces sales strategies, initiatives and growth across all categories.
• Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results.
• Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers.
• Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives.
• Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results.
• Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach’s Guide to Style.
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business.

Sales

• Understands organizational objectives and makes decisions that align with Company priorities
• Takes ownership and is committed to delivering results
• Creates short- and long-term strategies to achieve personal metrics and performance goals
• Represents Coach as a brand ambassador
• Drives business through sales strategies, clienteling, sourcing new customers and maintaining relationships
• Provides in-depth product knowledge, including features, benefits, current offerings and overall product value
• Works with multiple customers simultaneously and breaks away as appropriate

Sales Associate II

• Demonstrates a high level of business acumen; delivering sales results through employee development and mentorship
• Embodies a strategic mindset to deliver operational efficiencies
• Ensures Coach’s standards and competencies are top of mind
• Develops sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
• Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
• Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
• Ensures all daily tasks are completed without negatively impacting the service of Coach standards

Assistant Store Manager

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values.
• Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
• Productivity Management: holds the management team accountable for personal productivity and management contribution.
• Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager.
• Brings best self to work through Coach’s Guide to Style; ensures all associates follow expectations.
• Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives).
• Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed.
• Develop team to build long-term relationships with customers to drive business.
• Takes initiative; has a high level of ownership and accountability for results of self and others.
• Works directly with the Store/District Manager to protect and drive the needs of the business.
• Ensures all daily tasks are completed without negatively impacting service of Coach standards.
• Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate.
• Builds trusting relationships with peers and team; acts as advocate for the Brand.
• Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance.
• Delegates and empowers others.
• Creates enthusiasm and positivity for a shared vision and mission.
• Recognizes and values individual performance.

Assistant Store Manager I

• Understands organizational objectives and makes decisions that align with Company priorities
• Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics
• Creates personal sales and clienteling strategies in partnership with the management team
• Creates short- and long-term strategies to achieve personal metrics and performance goals
• Represents Coach as a brand ambassador
• Builds lasting and loyal relationships with customers
• Ensures all daily tasks are completed without negatively impacting service or Coach standards

Architect

• Oversee new store projects, renovations, enhancements and concept work for the Coach brand
• Assist on new stores, including renovations and enhancement projects from feasibility to opening
• Review project designs with direct manager to ensure all cross-functional teams are aligned
• Update projects as needed to meet business needs and budget constraints
• Review construction and millwork drawings for accurate information, materials and sizing

Coordinator, Architecture – NA

Project Manager

• Manage the end-to-end process for packaging and marketing collateral, including development, review, and distribution.
• Ensure alignment with project timelines and maintain clear, consistent communication with cross-functional teams to deliver high-quality, brand-compliant materials.
• Oversee end-to-end management of requests from corporate and foundation teams, ensuring timely and accurate delivery.
• Collaborate closely with Creative teams to fulfill requests, and develop, distribute, and maintain detailed timelines to keep projects on track.
• Oversee all sample logistics for photoshoots and marketing initiatives.
• Develop and maintain a comprehensive sample tracking system in collaboration with the Sample Management team to ensure timely preparation and shipment of samples for photoshoots.
• Process invoices and maintain accurate records for budget tracking.
• Maintain organized project documentation and provide regular updates to stakeholders.

Project Management Coordinator, Marketing Operations

Recruitment

• Act as the product owner for Workday Recruiting and Talent, defining a strategic roadmap and managing enhancements, releases, and optimization initiatives.
• Partner with Talent Acquisition and Talent COEs across NA, EMEA and APAC to identify opportunities for process improvement, automation, and enhanced user experience.
• Translate business needs into scalable, sustainable Workday solutions while balancing innovation, risk, and compliance.
• Drive continuous improvement and value creation through data insights, stakeholder feedback, and awareness of Workday’s evolving capabilities.
• Evaluate emerging capabilities and HR tech innovation (e.g., Workday AI, Skills Cloud) to enhance recruiting and talent processes and outcomes (e.g. productivity, talent mobility, etc.).
• Partner with HR communications and change management to drive adoption of new features.
• Lead the end-to-end delivery lifecycle: requirements, design, configuration, testing, deployment, and adoption in partnership with the HR Technology & Solutions Workday Delivery Lead.
• Collaborate across the global HR Technology & Solutions organization to align roadmaps and leverage cross-module functionality (HCM, Compensation, Reporting, Security).
• Partner with technical leads to ensure integration design, data quality, and security for Recruiting and Talent processes are aligned to business needs and best practices.
• Ensure governance, audit readiness, and alignment with SOX and internal controls.
• Build strong partnerships with HR, IT, and vendor teams to maximize Workday ROI and overall platform value.
• Lead and foster a collaborative, high-performing team environment, managing direct reports and vendor resources to ensure alignment, accountability, and consistent service delivery across regions.

Manager, HR Technology – Solutions, Workday Recruiting & Talent

Product Manager

• Support the Workday Learning product roadmap, including enhancements, releases, and continuous improvement initiatives.
• Assist in gathering and prioritizing business requirements from global and regional Learning teams.
• Configure, test, and document updates to Workday Learning functionality, ensuring alignment with business needs and governance standards.
• Analyze platform data and user feedback to identify trends, pain points, and opportunities for improvement.
• Collaborate with cross-functional teams (HR, IT, and vendors) to troubleshoot issues, manage integrations, and deliver smooth user experiences.
• Participate in release management, regression testing, and change enablement activities.
• Maintain system documentation, configuration guides, and process maps.
• Stay current on Workday Learning releases and new capabilities, helping the global team evaluate and adopt new features.
• Champion best practices and innovation in learning technology, contributing ideas that drive engagement and value creation.

Analyst, Product Management, Workday Learning – Global

• Understands organizational objectives and makes decisions that align with Company priorities.
• Takes ownership and is committed to delivering results.
• Creates short- and long-term strategies to achieve personal metrics and performance goals.
• Represents Coach as a brand ambassador.
• Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
• Works with multiple customers simultaneously and breaks away as appropriate.
• Builds lasting and loyal relationships with customers.

• Oversee new store projects, renovations, enhancements and concept work for the Coach brand.
• Manage all new stores, including renovations and enhancement projects from feasibility to opening.
• Review project designs with all cross-functional teams including Visual Merchandising, sales, Business Development, and construction for alignment.
• Update projects as needed to meet business needs and budget constraints.
• Review construction and millwork drawings for accurate information, materials and sizing.

Assistant Manager, Architecture

• responsible for upholding Coach’s Service and Selling Models
• creates positive first impressions
• builds ongoing customer relationships
• drives business through sales strategies
• creates personal sales and clienteling strategies
• maintains a clean and tidy selling floor

Part Time Sales Associate III

• Achieves individual sales goals
• Develops strong product knowledge across all categories
• Delivers exemplary customer service by ensuring the ultimate kate spade Experience
• Develops a personal connection with guests through effective selling skills
• Partners with Store Manager and Assistant Manager to elevate selling culture and initiate business driving events
• Communicates client feedback to enhance service and sales
• Performs and supervises store opening and closing procedures

Seasonal Sales Associate

Brand Manager

• Lead the development and execution of global brand strategies and campaigns to drive cultural relevance, brand heat, and long-term equity.
• Partner closely with regional markets, creative agencies, and cross-functional teams to bring the brand to life consistently and impactfully across the globe.
• Shape the editorial marketing calendar – leading the development and prioritization of marketing messages across the globe, informed by consumer insights and research.
• Help set the global vision and partner closely with key cross-functionals such as consumer insights, media, talent, influencer, and press to drive global impact.
• Empower markets to localize with intention, ensuring brand storytelling is cohesive, modern, and resonant across channels and cultures.

Director, Global Brand Marketing

• Develop detailed timelines for all North America store projects, including new builds, renovations, and enhancements, ensuring alignment with design, permitting, and construction phases.
• Monitor progress against key milestones; provide regular status updates and reports to leadership and project teams.
• Anticipate potential delays related to permitting (DOB, DOH), landlord approvals, shipping, and other dependencies; escalate issues and propose solutions promptly.
• Act as the central point of contact for scheduling, working closely with design, construction, operations, and external partners to ensure alignment and accountability.
• Implement best practices for scheduling and tracking; continuously improve tools and workflows to enhance efficiency and predictability.
• Facilitate regular check-ins and milestone reviews; ensure all parties are informed of deadlines, risks, and required actions.

Manager

Sales Associate II

Assistant Store Manager

Assistant Store Manager I

Sales Associate II

Coordinator, Architecture – NA

Project Management Coordinator, Marketing Operations

Manager, HR Technology – Solutions, Workday Recruiting & Talent

Analyst, Product Management, Workday Learning – Global

Sales Associate II

Assistant Manager, Architecture

Part Time Sales Associate III

Seasonal Sales Associate

Director, Global Brand Marketing

Project Manager – Architecture