Tapestry

Sales Associate II

Tapestry

full-time

Posted on:

Location Type: Office

Location: Los Angeles • California • 🇺🇸 United States

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Salary

💰 $18 - $20 per hour

Job Level

JuniorMid-Level

About the role

  • Understands organizational objectives and makes decisions that align with Company priorities
  • Takes ownership and is committed to delivering results
  • Creates short- and long-term strategies to achieve personal metrics and performance goals
  • Represents Coach as a brand ambassador
  • Demonstrates Coach’s Selling and Service expectations at all times
  • Drives business through sales strategies and maintains ongoing productive relationships with customers
  • Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value
  • Discusses product features and builds the sale by leveraging cross-selling skills and abilities
  • Creates positive impressions with customers by bringing the best self to work through attire consistent with Coach’s Guide to Style
  • Attends to the unique and individual shopping needs of each customer
  • Follows up with customers consistently and genuinely to influence/close the sale
  • Maintains a calm and professional demeanor at all times
  • Completes daily operational tasks including maintaining store, cash wrap and visual merchandising to Coach standards consistently and in a timely manner

Requirements

  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Possesses current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.
Benefits
  • Health benefits (medical, dental, vision)
  • Life insurance and disability insurance
  • 401(k) savings plan
  • Paid time off for wellness needs and vacations
  • Employee discounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales experiencecash register systemsbasic computer skillsMobile POSproduct knowledgecross-selling skillsvisual merchandisinglifting and carrying up to 50 pounds
Soft skills
ownershipcommitment to resultscustomer relationship managementeffective communicationprofessional demeanorflexibilityteam collaboration
Certifications
high school diplomacollege degree