T-Mobile

Sales

• Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment
• Build product knowledge and demonstrate technology solutions
• Assist customers throughout their shopping journey
• Develop skills in customer interaction, digital tool usage, and service plan recommendations
• Measure success by customer satisfaction and proficiency in product knowledge
• Foster strong customer relationships and loyalty

Mobile Associate – Retail Sales

Software Engineer

• Manage product and engineering teams to deliver business outcomes through direction, coaching, feedback, technical leadership, and performance management.
• Lead delivery of customer-facing web applications, APIs, and digital experience capabilities supporting critical Postpaid Apps (Service Management) initiatives.
• Oversee technical vendor relationships for digital experience platforms, web technologies, and supporting tools, driving feature and functionality requests for future product releases.
• Evaluate and guide technical solutions involving modern CMS platforms, cloud-native architectures, API integrations, and front-end application frameworks to ensure scalability, security, maintainability, and business value.
• Implement continuous improvements in development practices across technical disciplines including Agile delivery, DevOps, application security, quality engineering, web performance optimization, and operational excellence.
• Partner with product, architecture, and engineering teams to translate business requirements and high-level solution designs into actionable delivery plans, technical workstreams, and execution priorities.
• Maintain awareness of emerging technologies and industry trends related to web development, API integration, digital experience platforms, cloud-native solutions, and AI-enabled customer experiences.
• Recruit and hire qualified team members to strengthen product and project teams, including contract staff as needed.
• Prioritize work and allocate resources effectively to ensure projects are delivered on time, within scope, and aligned with business objectives.
• Conduct regular performance evaluations, provide constructive feedback, establish development goals, and hold team members accountable for results.
• Also responsible for other duties/projects as assigned by business management as needed.

Manager, Product – Engineering

Procurement

• Deploy and orchestrate AI agents across the full sourcing lifecycle
• Own multi-year category strategies for assigned technology spend
• Lead high-stakes negotiations against incumbent suppliers, internal stakeholders
• Partner deeply with Technology, Finance, Legal, Cyber, Privacy, and Product
• Build defensible should-cost models using AI-assisted research and data

Technology Sourcing Manager

DevOps Engineer

• Automate processes to accelerate software development and deployment while minimizing manual interventions, including CI/CD pipelines, deployment automation, and endpoint management workflows where appropriate
• Design, build, and enhance automation solutions that improve operational efficiency, deployment consistency, and service reliability across complex enterprise environments
• Enhance system reliability and resilience by identifying issues and implementing preventive measures to reduce downtime and improve operational stability
• Conduct root cause analysis and collaborate with problem management teams to prevent incident recurrence and improve system operations
• Leverage programming, scripting, and incident response expertise to improve system robustness, deployment quality, and operational efficiency
• Implement and support secure automation practices, including secrets management, credential lifecycle automation, and integration with approved enterprise security platforms
• Partner with product, engineering, cybersecurity, and operations teams to design and implement scalable deployment and automation solutions
• Support modernization initiatives involving mobile device management platforms, application deployment automation, platform migrations, and operational process improvements
• Improve deployment visibility, monitoring, operational reporting, and observability capabilities to enhance traceability and operational awareness
• Apply problem-solving and analytical skills to prevent operational incidents and maintain system stability
• Continuously learn new skills and technologies to adapt to changing environments and drive innovation
• Perform other duties and projects as assigned

Senior Engineer, Site Reliability – Retail Mobility Engineering

Client Partner

• Join T-Mobile, America's Un-carrier, to solve business challenges using technology.
• Develop and implement enterprise account strategies.
• Build trust with C-suite and senior decision-makers.
• Translate T-Mobile’s technology capabilities into tailored solutions.
• Navigate enterprise-level negotiations and close high-value deals.
• Maintain accurate records of interactions and sales forecasts.

Client Partner, Enterprise Sales

Program Manager

• Lead program charter creation and communication across commercial AI workstreams, establishing mission, KPIs, and stakeholder engagement plans aligned to MVP launch milestones.
• Define program scope and develop 30/60/90-day roadmaps and schedules across product, platform, commercialization, and infrastructure tracks; manage scope changes and ensure alignment with strategic priorities.
• Own and maintain the centralized PMO tracker as the single source of truth across all workstreams; produce weekly flash reports, bi-weekly OpsCo updates, and monthly SteerCo pre-read materials.
• Identify and communicate risks across parallel workstreams; provide mitigation strategies and structured escalation paths to OpsCo and SteerCo for timely resolution.
• Coordinate cross-functional teams across AI CMZ, Network, TfB, Legal, Finance, and external partners (ISVs, EY PMO); resolve cross-POD dependencies and ensure alignment with technical and commercial leaders.
• Track and report on commercial KPIs including pilot progression, pipeline development toward revenue targets, pricing model validation, and channel partner activation milestones.
• Support budget planning and resource management across commercial program workstreams, ensuring deliverables meet business requirements and quality standards.
• Implement process controls to ensure compliance with corporate standards; manage vendor and ISV partner relationships and integration timelines.
• Also responsible for other duties/projects as assigned by business management as needed.

Principal Program Manager, Commercial AI Programs

Security Engineer

• Develops and implements cybersecurity operational processes and strategies, with a specific focus on building and standardizing processes that enable threat response teams to detect, investigate, and remediate incidents effectively
• Leads a team of cybersecurity professionals in enabling SOC capabilities, monitoring security operations, and enhancing detection and response protocols
• Drives SOC automation and AI integration initiatives to improve detection efficacy, response workflows, and operational efficiency across the security organization
• Builds and maintains security analytics frameworks and reporting capabilities to enable data-driven decision-making, threat visibility, and SOC performance measurement
• Leads and manages strategic cybersecurity projects, driving timelines, multi-functional collaborator alignment, and measurable security outcomes
• Participates in the on-call incident response rotation, providing leadership, coordination, and escalation support during cybersecurity incidents outside of normal business hours

Manager, Cybersecurity – Process and Analytics

Account Executive

• Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts
• Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities
• Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies
• Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment
• Also responsible for other duties/projects as assigned by business management as needed

Government Account Executive

Account Executive, Government

Data Analyst

• Assist in monitoring data quality metrics, scorecards, and controls to identify data anomalies, inconsistencies, and quality issues.
• Investigate data discrepancies and support root cause analysis efforts in partnership with Data Quality, Reporting, and Data Engineering teams.
• Track and document data quality issues, resolutions, and corrective actions.
• Create and maintain process documentation, standard operating procedures, and quality control documentation.
• Support audits, compliance reviews, and governance assessments by gathering and organizing required documentation.
• Recommend process improvements that enhance data quality, governance effectiveness, and operational efficiency.
• Perform data profiling and monitor data quality by working with data stewards and quality leads to support remediation efforts.
• Partner with product owners and agile teams to ensure timely and quality delivery of data-related projects.
• Interpret data models and convert user requirements into technical specifications and design documents.
• Responsible for other duties/projects as assigned by business management as needed.

Product Manager

• Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
• Define product vision, strategy, and roadmap while balancing customer experience, business priorities, and technical feasibility
• Ensure product delivery aligns with organizational objectives and supports long-term platform and application scalability
• Gather and synthesize customer feedback, market insights, and business requirements to drive product decisions and prioritization
• Evaluate emerging technologies, industry trends, and competitive offerings to identify opportunities for innovation
• Collaborate with cross-functional teams including development, architecture, DevOps, mobile engineering, and stakeholders to drive technical delivery, product releases, deployment activities, and continuous product improvements
• Partner with engineering teams to support delivery of customer-facing mobile and digital experiences while ensuring alignment with product objectives
• Facilitate collaboration across business and technical teams to ensure successful execution and release of product capabilities
• Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
• Utilize customer insights, operational metrics, and product performance data to inform roadmap decisions and continuous improvement efforts
• Monitor product outcomes and recommend enhancements that improve customer experience and business value
• Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
• Refine requirements, user stories, and acceptance criteria to support successful execution by development and DevOps teams
• Ensure transparency and prioritization across initiatives, dependencies, and delivery milestones
• Support and enable core Agile practices and tenants including efficient just-in-time flow, lean practices, elimination of waste, DevOps CI/CD, release readiness, and continuous delivery practices
• Partner with development and DevOps teams to support deployment planning, production readiness, release coordination, and continuous improvement efforts
• Identify execution, operational, and organizational issues that impede product success and drive improvement plans within sphere of influence
• Maintain visibility across initiatives and product delivery activities to support successful implementation and adoption
• Collaborate and develop positive working relationships with many teams, including Sales, Commercial Accounting, Marketing, Legal, Go-to-Market, Finance, Development, Architecture, Engineering, and Operations
• Work with outside partners and other third parties as required
• Develop positive working relationships with customer groups and customer representatives
• Develop adoption tools and training materials that support product understanding, implementation, and organizational adoption
• Maintain professional knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Senior Product Manager, Technical – Mobile Retail Applications

Supply Chain

• Manages freight carrier operations including routing guide ownership across distribution centers
• Owns Transportation Management System (TMS) business logic, rates, configuration updates
• Coordinates high-value and complex freight movements including distribution center to distribution center transfers
• Leads cross-functional freight coordination including Full Truckload (FTL) and Less-than-Truckload (LTL) shipments
• Drives process development and operational oversight across freight programs

Senior Analyst, Supply Chain

Financial Planning and Analysis

• Develop data engineering solutions that enable data pipelines, visualization, analytical tools and AI platforms to support business requirements
• Design and develop data architectures across on-premise, cloud, and hybrid platforms to ensure scalable data infrastructure
• Build and maintain ingestion pipelines from Finance source systems, including ERP platforms, relational databases, flat files, cloud data warehouses, and API-based feeds, into governed cloud data lake environments
• Develop and maintain transformation logic and reusable data models using SQL, Python, Databricks, dbt, and related data engineering tools
• Perform data wrangling, exploration, and discovery of heterogeneous data to generate new business insights
• Support migration of legacy ETL, batch, and database-driven Finance processes into modern stack
• Implement data quality checks, validation rules, monitoring, and reconciliation processes to improve accuracy, completeness, lineage, and timeliness of published data
• Contribute to SOX-sensitive and audit-aware data engineering practices, including peer review, version control, change traceability, testing, and reproducible data processing where applicable
• Partner with data architects, product managers, Finance domain teams, and engineering peers to translate business requirements into reliable pipeline and data model designs
• Contribute to team knowledge sharing and drive the advancement of new data engineering capabilities
• Mentor team members to build and enhance their data engineering skills and professional growth
• Assist management in product definition, including estimating, planning, and scoping work to meet objectives

Senior Engineer, Data – Finance Domain

• Develop customer relationships and identify business needs to sell wireless products and services using solution-based selling techniques
• Utilize sales automation tools to manage sales funnel, generate activity reports, and forecast sales accurately
• Conduct contract and sales negotiations to close deals and secure customer commitments
• Coordinate with internal departments to ensure smooth onboarding of new customers and fulfillment of service commitments
• Research business information about prospects to support targeted sales efforts and lead generation
• Also responsible for other duties/projects as assigned by business management as needed

Enterprise Account Executive

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts