Synera

Technical Customer Success

• Work cross-functionally with Account Executives, Marketing, Product, and Engineering teams.
• Lead software rollouts and ensure fast, measurable customer value realization.
• Act as the primary point of contact for strategic accounts, managing senior engineering stakeholders and internal teams.
• Build and expand long-term enterprise relationships, driving adoption through structured engagement and strategic outreach.

Technical Customer Success Manager

Solutions Engineer

• Work with exceptional engineers, building workflows that connect 80+ tools (CAD, simulation, costing, and more).
• Turn complex problems into automated solutions.
• Participate in weekly meetings with your customers to solve their questions and consult them on the best approach to use our software.
• Answer incoming support tickets to ensure that our time to first response stays below 4 hours.
• Participate in hackathons at one of our customers, working hands-on to develop innovative solutions.

Solution Engineer – Remote

Sales Development Rep

• Qualify leads and book meetings for the Account Executive team.
• Engage senior leaders and decision-makers via cold outreach (email, LinkedIn, calls), performing 60+ outreach activities per day.
• Design and manage targeted outbound campaigns, collaborating with the Marketing team to optimize messaging.
• Generate interest in Synera’s Agentic AI solutions through compelling storytelling and value-driven conversations.
• Analyze outreach performance, experiment with new approaches, and iterate on the SDR playbook.
• Become AI-native, consistently run high-quality discovery calls, and convert outreach into meaningful conversations for the Sales team.

German Speaking Sales Development Representative

AI Engineer

• You’ll join the Agentic Ants team as our second native AI engineer.
• You’ll build and extend our agentic systems alongside the rest of the team — new tools, sub-agents, prompt iterations — and co-own the evaluation framework that gates every change: golden datasets, LLM-as-judge pipelines, regression suites, production-trace mining.
• Work across both Synera MAS and Synera Assistant, picking up reliability concerns (error handling, retries) as they show up in your work.
• Partnering with the wider engineering team, help the team go deeper on customer insights data.
• Kick off sprint planning, review traces, flag failure modes, work on datasets, join team syncs, integrate CI, pair with engineers, review outputs, refine rubrics, share findings.

Senior AI Engineer

• Qualify leads and set up meetings for the Account Executive team.
• Engage senior leaders and decision-makers via cold outreach (email, LinkedIn, calls, reaching 60+ activities per day).
• Shape and manage targeted outbound campaigns, working with the Marketing team to optimize messaging.
• Spark interest in Synera’s Agentic AI solutions through compelling storytelling and value-driven conversations.
• Analyze outreach performance, test new approaches, and refine our SDR playbook.
• Create great Discovery Calls, proving you can turn outreach into meaningful conversations for our Sales team.

Sales Development Representative

Product Designer

• We are looking for an experienced UI/UX Designer to shape how engineers interact with complex simulation and analysis tools through our automation platform, from visual programming interfaces to AI-powered workflow building.
• As part of a tightly knit product trio with your Product Manager and Tech Lead in our most technical product team, you'll help define how we integrate engineering tools into our platform.
• You'll work on translating tool-specific details into abstracted, interchangeable nodes, evolving our 3D viewer to support growing engineering domains, and designing AI-based experiences that help engineers build valuable automations in days instead of months.
• You'll do discovery, map complex and highly technical user journeys, and see the design cycle through concept to high-fidelity prototype.
• You'll bring structure to technical ambiguity, collaborate closely with developers, and ensure that what we ship at lightning pace is not just functional, but truly intuitive for engineering users.
• You'll actively participate in design critiques among designers and help raise the bar across the company.

UI/UX Designer

Technical Account Manager

• Work cross-functionally with Account Executives on the West Coast, Marketing, Product, and Forward Deployed Engineering teams.
• Lead software rollouts and ensure fast, measurable customer value realization.
• Act as the primary point of contact for strategic accounts.
• Manage senior engineering stakeholders and internal Synera teams (AI, Academy, and Technical Experts).
• Build and expand long-term enterprise relationships, driving adoption through structured engagement and strategic outreach.

Technical Key Account Manager, Remote - US West Coast

Systems Engineer

• Ensure the reliability and performance of critical engineering systems
• Support customer integrations
• Help engineers work more efficiently
• Your expertise will directly contribute to the success of our products, customers, and internal teams

CAD/PLM/PDM/ALM Systems Engineer

Account Manager

• The Junior Partnerships Manager works directly alongside the Strategic Partnerships Lead and is responsible for operationalizing the partner ecosystem at Synera.
• The person owns the preparation for partner meetings, develops and iterates collaboration models (joint GTM, partner delivery models, co-selling mechanics), and builds the internal processes that connect partners to the right Synera colleagues (AEs, Solution Engineers, Customer Success Managers) at the right moment.
• They track partner activities, deal registrations, invited discovery calls, joint proof-of-concepts and synthesize this into actionable reporting.
• Over time, they become the operational backbone of the partnerships function, enabling it to scale.

Partnership Manager

Pre-sales Engineer

• Partner with Account Executives, Key Account Managers, and the CRO to drive revenue growth and support strategic deals.
• Understand customer challenges and translate them into tailored demos, workflows, and technical presentations.
• Design and deliver compelling live demonstrations that showcase the real-world impact of Synera.
• Act as a trusted technical advisor to engineering teams and decision makers.
• Collaborate with Customer Success to ensure smooth handoffs and successful customer adoption.
• Inspire engineers and engineering leaders by showing how automation can transform their workflows.
• Continuously learn from customers and share insights with Product, Sales, and Customer Success.

Pre-Sales Engineer – West Coast

Artificial Intelligence

• Own the development of add-ins and integrations within our automation platform.
• Be the first dedicated member of our new Marketplace team.
• Work closely with the marketplace vision leader.
• Collaborate with a wide range of technologies – CAD tools, simulation solvers, PLM systems, and AI.
• Deliver customer-facing value regularly through integration projects.
• Mentor peers; contribute to architecture and product decisions.

AI-native Integration Development Partner

• Partner with Account Executives and Key Account Managers to drive revenue growth
• Understand customer challenges and translate them into tailored demos and presentations
• Design and deliver compelling live demonstrations
• Act as a trusted technical advisor to engineering teams
• Collaborate with Customer Success for successful customer adoption
• Continuously learn from customers and share insights with internal teams

Pre-Sales Engineer

• You’ll join the Agentic Ants team as our second native AI engineer.
• You’ll build and extend our agentic systems alongside the rest of the team.
• You’ll co-own the evaluation framework.
• Work across both Synera MAS and Synera Assistant.
• Partner with the wider engineering team to help go deeper on customer insights data.
• The evaluation framework is live with golden datasets across multiple agent surfaces.
• Co-own at least one agent surface with the team and become the go-to person for evaluation methodology at Synera.