CAD/PLM/PDM/ALM Systems Engineer

Synera

CAD/PLM Systems Administrator ensuring reliability and performance of engineering systems. Supporting customer integrations and helping engineers work efficiently.

Posted 6/23/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCitrixCloudDNSFirewallsPythonVMware

About the role

Key responsibilities & impact

Ensure the reliability and performance of critical engineering systems
Support customer integrations
Help engineers work more efficiently
Your expertise will directly contribute to the success of our products, customers, and internal teams

Requirements

What you’ll need

Hands-on administration of major CAD systems (CATIA, Creo, NX, SOLIDWORKS, Inventor, and similar)
Hands-on administration of major PLM systems (Windchill, Teamcenter, 3DEXPERIENCE and similar)
Hands-on administration of major PDM/ALM systems
Installation, configuration, upgrades, patching, and migrations across these systems
Monitoring, backup/restore, and troubleshooting of CAD/PLM environments
Understanding of CAD/PLM data models, vaulting, check-in/check-out, and revision/configuration management
License Server Management
Administration of engineering license servers: FlexNet/FLEXlm, DSLS (Dassault), Siemens License Server, PTC License Server, and equivalents
Technical knowledge to install Synera in customer environments and connect it to their CAD/PLM systems
Understanding of CAD/PLM APIs, connectors, and integration interfaces (e.g., REST, file-based exchange, native SDKs/toolkits)
Working knowledge of common engineering data formats (STEP, JT, IGES, native CAD formats) and their handling
Familiarity with enterprise IT environments (Active Directory, directory services, networking, Windows Server) sufficient to understand and navigate customer infrastructure during installations
Technical support for internal users on CAD/PLM and related engineering software
Diagnosing and resolving installation, configuration, and client-side issues
General IT support for colleagues alongside to support our MSP
Practical use of AI tools and assistants (LLM-based copilots, coding assistants) to work more efficiently
Comfort adopting and applying emerging AI technologies in day-to-day work
Awareness of AI-driven automation opportunities across administration, scripting, and troubleshooting
Networking fundamentals relevant to client-server CAD/PLM and license traffic (ports, firewalls, DNS, latency considerations)
Virtualization and remote workstation technologies (VMware, Citrix, GPU-accelerated VDI)
Scripting/automation (PowerShell, Python, or batch) for deployment and maintenance
General cloud and infrastructure knowledge (AWS/Azure, IaC, containerization)
Familiarity with process automation or engineering integration platforms
Exposure to PDM/PLM customization or configuration (workflows, lifecycle states)

Benefits

Comp & perks

Flexible working: you decide when & where to work (as long as you have a residency in the US).
Flexible public holidays: swap days off according to your values and beliefs!
Home office setup support + access to our office in Bremen, or co-working space in Boston.
Personal development budget of $2,500.
We don't count your vacation days as we trust all our team members to decide what's best for them and the company.
Access to the mental health platform nilo to support your well-being.
We support you with health insurance, and a 401(k) savings plan.
Regular team events, virtual coffee breaks, and spontaneous afterworks.
We also get together as a whole company for 2-3 day off-sites in Germany twice a year!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CAD systems administrationPLM systems administrationPDM/ALM systems administrationInstallation and configurationMonitoring and troubleshootingLicense Server ManagementUnderstanding of CAD/PLM APIsScripting/automation (PowerShell, Python)Virtualization technologies (VMware, Citrix)Cloud infrastructure knowledge (AWS, Azure)

Soft Skills

Customer supportTechnical supportProblem-solvingEfficiency improvementCollaborationAdaptability to AI technologiesCommunicationOrganizational skillsInterpersonal skillsTroubleshooting