Synchrony

Security Engineer

• Champion Operational Excellence by identifying efficiencies and synergies through automation, collaboration, and orchestration.
• Identify operational problems and clearly articulate well-founded solutions and recommendations.
• Collaborate with architecture and engineering teams to identify capability gaps.
• Partner with peers to prioritize workloads effectively using agile processes.
• Design, implement, and maintain metrics to measure adherence to service SLAs/SLOs, performance, and operational efficiency.
• Manage and evolve technology solutions end-to-end.
• Lead root cause analysis initiatives to reduce downtime and enhance resiliency.
• Drive incident response progress and resolve support escalation cases efficiently.
• Establish and communicate platform health reporting, dashboards, and key operational indicators.
• Provide day-to-day operational support for security tools and processes.
• Mentor team members and act as a subject-matter expert.

VP, Staff Endpoint Security Engineer

Marketing

• Manage and execute B2B and B2B2C integrated marketing campaigns
• Partner with cross-functional teams to identify marketing opportunities
• Collaborate with sales on strategies to grow relationships
• Manage educational content development and marketing initiatives

AVP, Specialty & Wellness Client Marketing

Vice President

• Develop and own the overall lifecycle strategy for Ashley cardholders
• Define key lifecycle touchpoints and campaign architecture
• Plan, execute, and optimize lifecycle and loyalty campaigns; monitor budget, performance, identify gaps, and recommend enhancements
• Serve as the loyalty and rewards thought leader for the Ashley program
• Lead competitive and industry reviews of retail rewards and lifecycle best practices
• Leverage analytics and customer insights to identify opportunities, quantify impact/ROI, and “sell in” strategies
• Incorporate Ashley’s business objectives into lifecycle and loyalty planning
• Build and maintain strong relationships with key internal partners
• Ensure compliance-by-design by partnering with Legal and Compliance
• Lead/support special projects that advance the loyalty and lifecycle roadmap

AVP, Lifecycle and Loyalty

• own strategy for Debt Settlement Company (DSC) accounts and drive settlement performance across all recovery channels
• responsible for end-to-end strategy ideation, analytical assessment of key strategy attributes, development and implementation, post-implementation validation, financial performance tracking, and control/reporting
• partner closely with Finance, Collections, Recovery Operations, Forecasting, and Debt Sales teams to ensure alignment, execution excellence, and measurable results
• leverage advanced analytics and predictive modeling, with a primary focus on post–charge-off settlements and DSC portfolios
• proactively challenge assumptions, identify opportunities, and propose testable concepts to improve outcomes
• lead, co-lead, or support cross-functional initiatives from early discovery through execution and performance measurement, ensuring adherence to established governance and analytical rigor

AVP, Recovery Strategy Development

• Leverage central campaign measurement tools to monitor, analyze, and make recommendations on campaign performance to influence campaign decisions on what to continue, optimize, or stop.
• Lead efforts to promote and drive adoption of the central campaign measurement tool across relevant stakeholders and teams through measurable impact from portfolio-level case studies around campaign effectiveness.
• Provide inputs and lead presentations of campaign insights during monthly and quarterly business reviews to key stakeholders.
• Collaborate directly with marketing, analytics, and other cross-functional teams to ensure alignment of recommendations & actions.
• Be fully hands-on and be able to roll-up sleeves to lead projects, perform data analysis Deliver projects, adhering to expected timelines, accuracy & compliance with meticulous project management and mentor team members on analytical, technical and functional subject matters.

AVP, Analytics – Marketing Measurement Consulting

• Support Marketing Consent & Preference leadership in effectively developing, communicating and validating business requirements
• Participate in testing, QA and validation efforts
• Support analytic and strategic reporting requests
• Conduct analysis of performance trends
• Provide insightful business performance reporting and make recommendations
• Become a Consent & Preference platform SME
• Work cross-functionally with internal and external partners
• Manage day-to-day build and run activities for consent-related activities

AVP – Marketing Preference & Consent Management

• Provide hands-on analytic support to projects, processes and initiatives tied to the SYF Consumer Bank within Digital Platform Analytics vertical and lead associated India team, catering to business priorities and propose new analytic solutions to optimize business decisions
• Proactively manage all analytic projects with weekly update on timeline, status, and resource allocation; Ensure delivery of all BAU and strategic projects based on business demand and requirements
• Work hands-on and lead a variety of short, medium & long-term projects for own & with team from beginning to end, including ideation, data mining, strategy formulation, and presentation of results and recommendations, with little or no supervision
• Together with US analytics teams, foster strong partnership and engagement with both the internal Synchrony business and client teams
• Manage, coach and develop a team of 5 analytics professionals dedicated to India consumer bank
• Support recruitment, retention and development of analytic talent.
• Develop & apply advanced analytics to optimize business outcomes
• Share learnings and capabilities with broader analytics community and play an instrumental role in developing use cases to showcase IAH capabilities
• Partner with Analytics CoE teams to drive best practices and centralized analytic capabilities
• Drive internal initiatives, perform other duties and/or special projects, as assigned

AVP, Analytics – Consumer Bank

• Lead Portfolio Credit Manager (PCM) responsible for fraud management for PayPal and Venmo Credit portfolios
• Develop fraud strategies for acquisition and account management
• Monitor fraud trends and respond to fraud attacks
• Identify gaps in fraud defenses and fortify strategies
• Serve as liaison to commercial team and advise on portfolio initiatives

VP, Portfolio Credit

Financial Crime

• Serve as AML and Sanctions technology Product Owner for transaction monitoring, watchlist screening, and case management tools
• Lead strategic initiatives to enhance the robustness of monitoring and screening capabilities
• Establish and maintain governance for AML data management
• Oversee model monitoring processes including performance management and enhancements
• Maintain comprehensive documentation for audit readiness and regulatory compliance

VP, AML Monitoring, Analytics, Data & Technology Governance

• Partner with the Mergers & Acquisition team to support due diligence process, define integration strategy and guiding principles, and manage comprehensive integration plan.
• Support due diligence, manage data room(s), coordinate with target companies, manage data requests, track request execution, analyze data across functions to identify risks and gaps, plan and facilitate meetings with internal and external stakeholders, and create due diligence reports/dashboards.
• Manage end-to-end integration for acquisitions, from pre-close planning through execution and stabilization.
• Lead integration project management for each deal and oversee cross-functional workstreams.
• Day 1 Readiness: partner with cross-functional stakeholders to ensure all critical "Day 1" requirements—such as payroll, communication, and basic Technology access—are met to maintain operational continuity.
• Serve as the central point of accountability for integration planning, cross-functional interdependencies, sequencing, and progress, ensuring timelines and commitments are met.
• Governance: ensure adherence to legal, regulatory, and corporate governance policies and manage deal governance processes and reporting throughout the deal lifecycle.
• Assess and effectively communicate integration progress, risks, and milestones to stakeholders, senior leaders, and integration/steering committees.
• Manage or support broader enterprise and/or BS&D projects/initiatives.

VP, M&A Integration – Initiatives

• Analyze complex data sets from various sources to support compliance with BSA / AML / OFAC
• Validate data feeds from the source system for AML Transaction Monitoring and Customer Risk Ratings
• Build and execute framework for ongoing monitoring to validate accuracy of AML data feeds
• Lead independent Risk reviews of surveillance controls using SAS/Python to monitor deficiencies
• Build exception reporting to identify root causes from AML monitoring systems
• Develop analytical solutions and present to senior leadership
• Perform special projects regarding Bank compliance activities

AVP, AML Analytics

QA Automation Engineer

• Build and maintain cloud security automation using IaC and CI/CD tooling.
• Automate AWS security compliance enforcement aligned to organizational and regulatory requirements.
• Implement automated detection and remediation for cloud misconfigurations and security control gaps.
• Develop and standardize reusable security templates, patterns, and automation frameworks.
• Partner with DevOps and application teams to review architecture early and provide hands-on security guidance.

AVP, Cloud Security Automation Engineer

Operations

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Senior Analyst, Campaign Operations

Controller

• Leading a team located in Hyderabad, India
• Responsible for activities within Controllership’s General Accounting team
• Act as the first point of contact for reviewing team members' work
• Accounting for Secured & Unsecured debt, MSA entries, USD-CAD settlement & other related activities
• Involved in completing various accounting-related tasks including month end close activities and manual journal entries
• Understanding all team processes and be a detailed reviewer of deliverables
• Assist in various cross-functional and multi-stakeholder projects

AVP Controllership

Program Manager

• Provides leadership and oversight of interrelated projects of business, IT and external teams, program managing the sum that is a desired business objective outcome
• Defines scope and objectives of loyalty projects, and develops detailed business requirements with the Product Manager, from which IT Teams can create technical specifications
• Acts as the Product Owner in an Agile framework, providing direction to IT Teams as agreed upon per business needs
• Defines stories and prioritizes the backlog of features with the Product Manager to maintain the conceptual and technical integrity of enterprise loyalty platforms in an Agile framework
• Develops detailed project plans inclusive of each milestone, date and progress status, partnering with project leaders responsible for different internal functions and external suppliers to ensure a cohesive successful project launch
• Leads client teams through capabilities education, requirements gathering, design, build and validation project phases for loyalty platform migrations as needed
• Delivers loyalty projects engagements within the constraints of the schedule, features/functionality, and budget
• Analyzes and evaluates client-initiated changes to existing Loyalty systems to enhance or develop from a business perspective, taking into consideration technical impact from IT partners and ultimately prioritizing with the Product Manager
• Manages the work that must be done across multiple business functions to deliver an integrated solution usually composed of products, services, or a formalized solution offering
• Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
• Stays current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol.
• Collects, reviews and publishes project status regarding resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
• Conducts project obstacle analyses and submits recommendations for solutions while following methodology, policies and procedures.
• Assists the Product Manager in the development of the Product Roadmap for Core Releases to strengthen and make the platform strong and a competitive leader in the industry without compromising the integrity of the system or the company
• Analyzes complex Loyalty problems and issues and offers alternative business solutions. Conducts analysis on loyalty challenges/issues and leads the cross functional teams to resolution
• Perform other duties and/or special projects as assigned