AVP, Tech & Ops Control Automation Engineer

Synchrony

AVP, Tech & Ops Control Automation Engineer driving cloud control automation at Synchrony. Collaborating with stakeholders, leading design improvements, and resolving operational risks.

Posted 6/10/2026full-timeChicago • Arizona, California, Florida, Illinois • 🇺🇸 United StatesLead💰 $90,000 - $155,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudPythonServiceNowSplunkSQL

About the role

Key responsibilities & impact

Reporting to the VP, Tech & Ops Systems Governance Leader, the AVP, Tech & Ops Control Automation Engineer plays a leading role in the automation of industry standard-based control activities that support Synchrony’s operations in the public cloud.
Identify opportunities for control automation, collaborate with stakeholders on design improvements, and lead the technical build and implementation of these enhanced controls.
Drive innovation through Tech and Ops with a focus on using automation to eliminate manual control work, collaborative problem solving, and proactive process enhancement.
In collaboration with Synchrony cloud control framework owners, analyze existing control catalog to identify and prioritize candidates for optimization/automation.
Engage with activity owners throughout Synchrony to define and document business and technical requirements for control enhancements/automation.
Execute build and implementation of enhanced/automated controls, utilizing traditional software development lifecycle practices.
Interact and collaborate with stakeholders and control owners throughout the organization to implement necessary changes and modifications to mitigate operational, regulatory, and financial risks.
Identify control gaps and potential issues, discuss viable solutions with stakeholders to ensure controls are operating effectively.
Leverage critical thinking skills to look beyond existing methodologies and current discipline to define and resolve complex problems.

Requirements

What you’ll need

Bachelor’s Degree in Computer Science/Engineering and 3+ years of work experience, preferably at financial institutions/banks.
In lieu of a degree, High School Diploma/G.E.D. and minimum of 5 years of related experience
2+ years of experience in process optimization and/or software development
Proficiency in SQL and Python
Experience and/or certifications with industry control frameworks (e.g., Cyber Risk Institute Profile, NIST CSF)
Experience and/or certifications for Cloud Service Providers expertise (AWS preferred)
Experience with Governance, Risk, and Compliance (GRC) tooling (e.g., ServiceNow Integrated Risk Management, SAI360)
Experience with workflow management tools (e.g., ServiceNow, Nintex)
Experience with Cloud Security Posture Management and logging platforms (e.g., Wiz, AWS CloudTrail, Splunk, NewRelic)
Ability to interact and collaborate effectively with stakeholders of different experience and seniority
Ability and flexibility to travel for business as required.

Benefits

Comp & perks

Health insurance
Bonuses
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPythonprocess optimizationsoftware developmentcontrol automationtechnical buildenhanced controlscritical thinkingbusiness requirementstechnical requirements

Soft Skills

collaborative problem solvingstakeholder engagementcommunicationflexibilityinnovationleadership

Certifications

Cyber Risk Institute ProfileNIST CSF