Synchrony

Frontend Engineer

• Build amazing web applications using ReactJS, HTML, CSS, JS and more
• Work with a cross-shore development team
• Influence and collaborate to create an amazing online experience
• Participate in agile sprints with cross-functional teams
• Analyze production defects, troubleshoot systems, identify root cause, and implement fixes
• Work with third party vendors to develop and/or integrate software into our products
• Perform other duties and/or special projects as assigned

Front-End Engineer II – Digital Servicing

Vice President

• Responsible for strategy development and execution for the portfolio
• Develop and manage strategic action plans to achieve performance targets
• Understand the portfolio dynamics to develop, support and implement key business strategies
• Own and drive overall portfolio financial performance and key growth metrics
• Lead cross-functional client teams in achieving strategic projects and key deliverables
• Represent SYF's interests in negotiations with the client
• Manage weekly and monthly client and corporate reporting

SVP & GM

Security Engineer

• Secure Migration Architect (On-Prem to AWS Focus)
• Design secure pathways for migrating critical on-premises workloads and sensitive data to the AWS cloud environment.
• Architect and enforce robust security controls for hybrid cloud networking (e.g., Direct Connect, Transit Gateway) and virtual data center connectivity.
• Ensure data integrity and confidentiality during transfer by leveraging AWS services like DataSync or Transfer Family and implementing mandatory encryption via AWS KMS.
• Collaborate with Cloud IAM architects to engineer and proliferate stringent policies and roles that strictly enforce the Principle of Least Privilege (PoLP) across all AWS accounts.
• Use Infrastructure as Code (IaC) tools (e.g., Terraform or CloudFormation) to embed security guardrails and governance policies directly into all cloud infrastructure provisioning.
• Provide architectural guidance to SecOps for the configuration and integration of core security functions, including continuous monitoring, logging, SIEM ingestion, and automated alerting across the AWS footprint.
• Define and govern the strategy and standards for integrating security testing (SAST, DAST, and SCA) into CI/CD pipelines, advising and supporting AppSec, DevOps, and application development teams on "Shift Left" best practices.
• Perform security architecture reviews and provide hands-on guidance to developers on vulnerability remediation and secure coding practices.

VP, Cloud Security Architecture

Backend Engineer

• Lead the design and architect solutions that meet SYF business requirements to deliver business value by enabling rapid innovation through modern software development practices and product delivery through rapid innovation and continuous integration
• In-depth knowledge of algorithms related to data encryption/decryption, tokenization/de-tokenization techniques
• Having experience in software development of systems related to security implementation and protection of data using algorithms related to Elliptical Curve Cryptography, RSA and AES algorithms
• Design and implement continuous integration and continuous delivery processes to deliver applications to production, fostering a culture of continuous process improvement
• Perform Technology Alternate Assessment, create Proof-of-Concept (as necessary)

AVP, Java Development Lead

Controller

• Perform daily client funding and ensure that all clients are funded timely and accurately
• Perform daily and monthly account reconciliations for Client Settlement financial activity in accordance with GAAP and SYF accounting policies
• Prepare journal entries timely and accurately
• Handle issue resolutions for internal and external clients
• Responsible for non-funding client settlement activities to include merchant adjustments, cardholder research of suspense items, etc.
• Prepare wire requests for off cycle payments to merchants, tax jurisdictions, etc.
• Perform account reconciliations to ensure accuracy of account balances and timely clearing of reconciling items
• Provide support during audits
• Responsible for maintaining a thorough understanding of the end-to-end business process, including transaction flow, key systems, and all sources which impact general ledger accounts
• Create and present weekly / monthly dashboards
• Identify areas for process and productivity improvements
• Perform other duties and special projects as needed

Senior Specialist, Controllership

• Collaborate with cross-functional leadership team to combine product, channel, and credit strategies into a unified roadmap to deliver a unique customer experience, grow receivables, and increase profitability
• Conduct analyses of product and channel performance to derive insights that influence critical decision-making and drive profitable outcomes
• Partner with GM, Marketing, Credit, and Finance to develop integrated solutions leveraging personalization, segmentation, and targeting
• Provide strategic thought leadership and influence SYF business leaders by identifying actionable profit-based opportunities through customer analysis and data driven insights
• Own full cycle of analyses including ideation, data mining, identification of insights, and development and delivery of business recommendations to stakeholders
• Act as a trusted advisor to solve complex business problems and provide actionable recommendations based upon data driven insights
• Establish a test and learn culture, providing guidance and leadership for the design, analysis, and measurement of initiatives, projects, and campaigns
• Implement and automate data visualization tools to measure and diagnose portfolio performance, allowing stakeholders to interact with KPIs to enable better forecasting and management of the portfolio
• Develop business case presentations and action plans including targeting recommendations, test design, channel optimization, product and cross-sell opportunities and cost/benefit analysis
• Lead and prioritize workload of team of on- and offshore analysts to ensure high quality execution and delivery of business insights to drive profitable growth
• Measure in wallet and category spend to determine financial impact on rewards and loyalty costs and targeting strategies to drive cardholder engagement
• Own the analytics agenda and provide Innovative leadership to evolve the analytics strategy based upon the state of the business and potential opportunities
• Ongoing assessment and measurement of product, channel and targeting strategies
• Perform other duties and/or special projects as assigned

VP, Direct to Consumer – Lending Analytics

Outside Sales

• Sell Regional & Store level client leadership on the benefits of our products
• Drive application volume to meet/exceed goals
• Maximize/leverage credit support and commitment at store level
• Develop key external client relationships at store, market, and regional levels
• Develop annual marketing plan for stores to support business goals

AVP, Field Sales Manager – South-East Texas

Account Manager

• Lead a team managing strategic dental industry partnerships, associations, and Key Opinion Leaders (KOLs) to strengthen the CareCredit/Synchrony brand and drive revenue growth
• Develop and execute the dental strategic technology partnership strategy and further grow existing ISV partnerships ensuring market leadership in the dental space
• Work with our partners and internal teams to identify expanded solution definitions and strategies for driving these solutions through the partner ecosystem
• Provide partner account management to key relationships, build and nurture strategic relationships at the senior level
• Translate partnerships and industry insights into measurable business outcomes through programs and initiatives
• Set and execute aligned strategies in partnership with Business Development, Venture, Sales, Marketing, Product, and Operations
• Build business cases, track ROI, and ensure disciplined investment in strategic programs
• Collaborate with consultants and KOLs to develop and deliver high-impact educational content and programs
• Expand partnership with Dental Alliance, industry partners, and large groups to develop and execute strategic initiatives
• Position the organization as a trusted thought leader and partner in the dental space
• Communicate key industry opportunities and long-term implications to internal stakeholders and how they will impact the Dental industry and our business growth long-term
• Partner with field and inside sales organization to provide dental industry education and strategies to ensure alignment on how sales approach and engage providers
• Provide oversight of dental industry strategy and execution in partnership with cross-functional leaders
• Own monthly operational and portfolio updates for cross-functional dental stakeholders
• Oversee special projects, pilots, and product updates (e.g., disputes, NATU) while coaching and developing a high-performing, accountable team
• Establish clear priorities, performance expectations, fostering a culture of accountability, collaboration, and continuous improvement
• Align team priorities with enterprise goals and strategic outcomes
• Perform other duties and/or special projects as assigned

VP, Dental Industry – Partnerships

QA Automation Engineer

• Lead the Reliability Engineering function responsible for keeping applications stable and operationally efficient
• Define and drive reliability engineering strategy across Digital Servicing Engineering
• Ensure effective 24x7 operational coverage and on-call practices
• Oversee production defect analysis, troubleshooting, and resolution
• Build and maintain staffing plans, hiring strategy, onboarding approach, and succession planning for reliability and automation capabilities
• Standardize and improve reliability engineering patterns,
• Drive an automation-first roadmap to reduce manual operational work

VP, Reliability and Automation Engineering Manager

Data Engineer

• Provide technical leadership for building and enhancing on‑premises data warehouse solutions
• Accelerate migration to AWS, including Amazon Redshift
• Understand and manage the data needs of stakeholders in a single business vertical
• Responsible for the design and implementation of scalable & fault tolerant data applications
• Partner with information architects, platform architects, data scientists and product management on solution requirements
• Resolve problems through in-depth evaluation of business processes, system processes, enterprise standards & procedures
• Comply with data management policies, standards and procedures
• Lead the technical team to ensure appropriate data solutions to meet business goals
• Engage in mid-level business partner engagement; management of relationship and inter-group planning among technology leadership/peers
• Utilize innovative frameworks to avoid redundancy by promoting automation
• Collaborate with data engineering team members

Senior Data Engineer

• Design monitoring frameworks and develop metrics to track the performance of model-based strategies
• Collaborate with strategy owners to define KPIs, dashboards, and real-time reporting tools
• Identify execution gaps or divergence from strategic targets
• Provides monitoring results for strategy changes relative to expected outcomes
• Develop thorough and detailed documentation to support the development of model-based strategies
• Execute governance for ongoing review cycles of model-based strategies
• Integrate external and macroeconomic indicators to assess strategy resiliency
• Leverage tools such as SQL, Tableau, or Python to monitor trends
• Act as a trusted advisor during audits and regulatory reviews

VP, Strategy Monitoring & Analytics

• Design monitoring frameworks and develop metrics to track performance of model-based strategies
• Collaborate with strategy owners to define KPIs, dashboards, and reporting tools
• Identify execution gaps and support business leaders in course corrections
• Develop thorough documentation to support model-based strategies and performance monitoring
• Execute governance review cycles of model-based strategies
• Integrate external indicators to assess strategy resiliency
• Leverage tools such as SQL, Tableau, or Python to deliver insights
• Mentor reporting analyst(s) to track measurable outcomes

AVP, Strategy Monitoring & Analytics

Analyst

• Provide monitoring results for strategy changes relative to expected outcomes
• Adhere to and maintain alignment between model changes and strategy updates
• Support collaboration with strategy owners to define KPIs, dashboards, and real-time reporting tools for strategy monitoring
• Prepare inputs for strategy risk reports, audit reviews, and regulatory requests
• Work cross functionally with strategy leads to support their analytics of strategies and models
• Support business leaders in driving timely course corrections due to execution gaps or divergence from strategic targets
• Perform segmentation, cohort analysis, and experimentation to evaluate strategy impact
• Adhere to governance principles over strategic initiative reviews and reporting cycles

Senior Analyst, Strategy Monitoring & Analytics

• Fulfill the business and organizational priorities
• Spearhead the quality strategy
• Promote AI and Automation initiatives
• Introduce innovative solutions aimed at enhancing operational efficiency
• Unify QA practices across various teams
• Pinpoint opportunities for improvement
• Deploy new tools and technologies to elevate the organization’s overall quality maturity
• Ensure process compliance
• Foster continuous improvement
• Track quality KPIs and formulate action plans to enhance performance
• Collaborate with cross-functional teams to ensure quality standards are consistently applied

AVP – Quality Automation

QA Engineer

• Lead and execute functional and automation testing for eGRC modules including RCSA, Issues Management, Risk Acceptance, and Compliance Assessments
• Develop and maintain QA artifacts including test strategy, test plans, test cases, test data, automation scripts, and execution reports, ensuring alignment to business requirements and risk/control criteria
• Partner with product owners/business SMEs, developers, and QA/automation teams to coordinate test execution, triage defects, and ensure timely resolution
• Perform integration, regression, and end-to-end testing to validate enhancements and maintain workflow/data integrity across releases
• Support UAT by preparing scenarios, validating results, and ensuring production readiness with clear quality reporting (coverage, defect trends, release go/no-go inputs)