AVP, B2B Digital Product Owner

Synchrony

Digital Product Owner leading B2B product features development for digital channels. Collaborating with stakeholders and managing Agile project lifecycle including build, testing, and launch.

Posted 6/10/2026full-timeCharlotte • Illinois, New York, North Carolina • 🇺🇸 United StatesLead💰 $90,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Oversight and leadership of the wing-to-wing feature development cycle including build, test, launch, and performance metrics
Partner with key stakeholders (Product Management, TechOps, Legal, Compliance, and Credit) to identify, develop and prioritize new product features and the pathway to market delivery
Prepare for and actively participate in PI planning events, ensuring features are groomed and the team has clear direction on priorities/objectives
Lead projects in Scaled Agile development methodologies - define story acceptance criteria, manage and prioritize the team backlog, collaborate with the Release Train Engineer, Scrum Master, System Architects, developers and other subject matter experts and contribute to the overall team vision and roadmap
Work with system architect/engineering to understand Enabler work
Lead product demos and Inspect and Adapt activities
Coordinate user acceptance testing (UAT) with internal stakeholders, and ensure features are signed-off by Business and Legal/Compliance teams as required
Work with internal and external UX and UI partners to create screen prototypes/wireframes, gather feedback and adjust to optimize performance
Provide updates to Senior Leaders and other internal and external stakeholders
Partner with internal and external groups to gather market intelligence and user VOC and translate the results into detailed product requirements
Partner with Digital Analytics team to monitor post-release customer/client feedback, analyze and resolve any identified issues
Perform other duties and/or special projects as assigned

Requirements

What you’ll need

Bachelor's degree or in lieu of a degree; high school diploma/GED and 6+ years of Project Management experience
Minimum of 3 years of project management experience, preferably in Digital or Marketing disciplines
Ability and flexibility to travel for business as required
2+ years of experience managing B2B digital products and/or platforms
2+ years of experience as an Agile Product Owner or Scrum Master, in a Product Owner role
Agile Product Owner (CSPO) or Scrum Master (CSM) or comparable certification
Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment
High energy, self-motivated, with strong communication skills (verbal and written)
Product Management and / or Business Analyst experience
Passion for learning about new technologies and identifying ways to drive innovation
Excellent analytical and presentation skills within all levels of the organization.
Effectively communicate and influence all leadership levels of Synchrony and its partners.
Strategic thinker with ability to develop and implement actionable plans to drive business results
Strong project management experience with a record of delivering on time and across functions
Strong digital proficiency, including launching new products and capabilities and understanding of mobile devices and applications
Consumer finance and/or retail marketing experience with an understanding of core financial drivers.

Benefits

Comp & perks

flexibility in working hours
option to work from home near one of our Hubs or come into one of our offices
in-person engagement activities such as regular business or team meetings, training and culture events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementAgile Product OwnerScrum Masterdigital product managementuser acceptance testingscaled agile developmentdigital analyticsproduct requirements gatheringperformance metricswireframing

Soft Skills

communication skillsproblem solvingstrategic thinkingself-motivatedcross-functional collaborationflexibilityanalytical skillspresentation skillsinfluencing skillspassion for learning

Certifications

Agile Product Owner (CSPO)Scrum Master (CSM)