Synchrony

Vice President

• Responsible for shaping data-driven strategies that enable sustainable customer growth, optimize portfolio performance, and drive enterprise business outcomes.
• Combines advanced analytics, strategic thinking, and business leadership to identify emerging opportunities, influence decision-making, and deliver measurable impact across Acquisition and Account Management functions.
• Leads high-impact strategy science initiatives by leveraging advanced analytics, experimentation, machine learning, and deep business insights to solve complex business problems.
• Partners closely with senior business leaders, model development teams, technology organizations, and cross-functional stakeholders to define strategic priorities and translate insights into scalable solutions.

AVP, Strategy Sciences

Risk

• Conduct full scope model review, annual review, ongoing monitoring model performance for both internally and vendor-developed models
• Evaluate model development data quality, methodology conceptual soundness and accuracy, and conduct model performance testing
• Perform proper documentation within expected timeframes for findings review/investigation
• Conduct in-depth analysis of large data sets and support the review and maintenance process of relevant models
• Communicate technical information verbally and in writing to both technical and business teams effectively
• Write detailed validation documents/reports for management

Manager, Model Risk

Manager

• Managing the models through their lifecycle, from initiation to retirement.
• Exposure to activities focusing on model development, evaluation, validation, implementation testing and documentation.
• Opportunity to learn industry best practices in credit models’ development.
• SPOC for all assessment of the model by Risk Management team and external regulators.
• Credit risk model development using traditional logistic regression and machine learning techniques and detailed documentation.
• Validation and review of internal and external credit models by computing standard metrics.
• Deep dive and ad-hoc analysis to find root causes for model performance deteriorations.
• Support Model Risk Management team in completing their responsibilities including Model validation reviews, annual reviews, periodical assessment and rating of the model performance.
• Work with Credit strategy team to understand how the models are used in the strategies and suggest any changes that might be required in strategies or models.
• Provide analytic support on key business initiatives and develop a strong working knowledge of the data warehouse and applicable analytic data systems.

Manager, Credit Model Development

Product Manager

• Lead roadmap development, feature creation and prioritization under the Compliance Workstream across multiple channels and systems.
• Partner with Journey leader, key business partners and Agile Release Trains (ARTs) to prioritize features for Program Increments (PIs)
• Collaborate with System Architects, RTE, and PO’s to guide the ARTs toward delivering continuous value and successful feature delivery.
• Maintain product/solution vision and roadmap based on customer value and strategic priorities/KPIs.
• Effectively communicates vision, roadmap, and KPI’s to key stakeholders and to the ARTs on an ongoing basis.
• Act as a SME and works cross functionally with other PMs and trains to ensure that larger project vision is being executed and dependencies are being worked on in a timely manner so that their trains priorities can be worked on when they are at the top of the list.
• Work cross-functionally, and gain stakeholder buy-in, to ensure effective transition from strategy into design.
• Support analytics to monitor benefits and financial impacts.
• Partner with business owners to ensure feature requirements are reviewed and approved through required tollgates by process owners, legal, compliance and functional / key stakeholders.
• Ensures adherence of compliance and corporate governance policies throughout the implementation.

VP, Product Manager

• Drive GenAI enablement across teams
• Lead development and execution of GenAI strategy
• Identify and coordinate GenAI training programs
• Manage GenAI use case development and pilot programs
• Define KPIs and reporting frameworks for GenAI adoption

AVP, Creative Technology & Enablement Leader

Architect

• Architect partner integration solutions including end-to-end flows, API/interface contracts, error handling, resiliency, and observability
• Own and evolve the partner integration/onboarding approach
• Support new business deals by participating in discovery, assessments, and solution options
• Establish integration measurement and feedback loops to identify bottlenecks
• Identify and drive opportunities to streamline integrations
• Influence agile development teams through all phases of the Agile development lifecycle
• Implement new technologies and assist developers during migration
• Ensure compliance with synchronization architecture and security standards
• Assist in crafting future-state integration architecture strategy
• Participate in Agile scrums and provide architecture guidance
• Participate in incident reports and root cause analysis
• Identify ways to increase efficiency and improve system performance

AVP, Integration Architect

Payroll

• Lead end-to-end payroll operations across multiple countries, ensuring consistent service delivery
• Establish and maintain global payroll and time tracking policies and procedures
• Monitor legislative and regulatory changes across regions and coordinate timely implementation
• Own payroll governance and accuracy, including control design and root-cause analysis
• Serve as the global escalation owner for complex payroll risks and incidents
• Oversee payroll-related accounting coordination
• Manage payroll vendor performance and relationships
• Partner with HR, HRIS, Finance, Legal, and vendors for end-to-end process integrity

VP, Global Payroll

Director

• lead a team of Inside Sales Representatives responsible for enrolling new practices across CareCredit markets
• deliver monthly enrollment goals through disciplined sales management, performance coaching, and the design and execution of incentive programs
• ensure consistent and effective customer conversations and improved conversion outcomes
• maintain strong awareness of technologies impacting sales productivity
• partner cross-functionally to drive adoption and continuous improvement
• conduct regular performance reviews, provide actionable feedback, and recommend salary actions consistent with policy and results
• develop and implement a repeatable sales language program
• execute structured coaching cadences including call monitoring and feedback

AVP, Enrollment Director

Marketing

• Lead the development, implementation, and ongoing optimization of dynamic multi-channel acquisition and digital growth plans aligned with business objectives and client goals
• Establish and maintain strategic relationships at senior levels within partner organizations to ensure alignment and support for acquisition initiatives
• Analyze client business objectives and marketing calendars to develop acquisition strategies that maximize customer acquisition and program performance
• Optimize and manage marketing spend against growth targets, pursuing additional budget opportunities to scale acquisition efforts
• Identify and segment target audiences for acquisition campaigns, leveraging data-driven insights to design and test acquisition programs that drive incremental new customer growth
• Lead acquisition marketing campaigns in a fully integrated omni-channel environment, ensuring digital assets are optimized, innovative, and aligned with the overall brand and partner marketing initiatives
• Monitor and report on acquisition campaign performance, including key metrics related to new customer volume, cost per acquisition, ROI, and other KPIs; continuously refine marketing tactics based on data insights
• Collaborate cross-functionally with internal teams (e.g., media, analytics, product, sales) and external partners/agencies to drive timely and effective campaign execution
• Contribute to financial planning cycles by providing acquisition-related forecasts, budget recommendations, and performance analysis
• Manage multiple acquisition and digital marketing projects and priorities simultaneously, ensuring all deliverables meet quality, timeline, and budget expectations

AVP, Marketing

• Own end-to-end operational execution of marketing campaigns across channels (email, direct mail, digital, SMS, etc.) to ensure on-time, accurate delivery and measurable outcomes
• Segmentation and prioritization of target audiences
• Partner with industry to identify and execute marketing opportunities to build category and brand awareness with physicians, patients, and thought leaders
• Serve as the operational bridge between Marketing, Creative, Product, Data/Analytics, Technology, Compliance/Legal, and external partners.
• Lead recurring campaign operations standups/status meetings; communicate progress and blockers clearly.
• Align stakeholders on scope changes, tradeoffs, and timelines; manage expectations and approvals.
• Create standard operating procedures and templates to improve throughput and consistency.
• Collaborate with internal & external agencies on creative execution and channel delivery
• Partner with analytics teams to measure impact, leverage data to drive future campaigns
• Lead cross-functional projects
• Manage budget including forecasting and tracking
• Perform other duties and/or special projects as assigned

AVP, Marketing Campaign Orchestration

• Lead modernization and migration roadmap for Active Directory to Entra ID
• Define architectural standards for hybrid identity
• Apply project management methodologies for IAM rollouts
• Oversee governance of Access Reviews and PIM
• Ensure high availability of global directory infrastructure

AVP, Enterprise Authentication & Directory Services

• Support Agile Scrum Teams through critical dependency commitments and Program Risk mitigation/closure
• Strong communication, analytical, tactical and technical skill set used to drive requirements, testing and production validation
• Develop, maintain, and ensure compliance of application release management, outage management and change processes and standards
• Assist in managing the Program Increment (PI) planning process including the management of Agile ceremonies, support ART backlog refinement/prioritization and coordinate planning with other ARTs
• Lead end-to-end cloud migration projects, including assessment, planning, migration, and post-migration support
• Collaborate with cross-functional teams such as Infrastructure, Security, Application Owners, and Compliance to ensure smooth migration processes
• Ensure adherence to financial sector regulatory requirements, security policies, and compliance standards during migration activities
• Provide technical guidance and training to teams on cloud platforms and migration tools.

VP, Cloud Agile Lead

• Serve as the primary liaison among internal requesters, Sourcing, P2P/S2P teams, and suppliers for competitive bidding activities; lead end-to-end execution of competitive events, including RFx development, supplier communications, event administration in Coupa, and multiple e-auction formats.
• Creation of bid analysis, supporting supplier evaluation activities, and communicating results to suppliers; provide clear award recommendations aligned to business requirements; negotiate with designated suppliers for quick-bid commodities and document saving outcomes per policy.
• Analyze historical purchase data and tail-spend to identify, prioritize, and expand opportunities for competitive bidding.
• Drive procurement initiatives that improve cycle time, productivity, and total cost by introducing and sustaining supplier competition through bidding.
• Establish, monitor, and enforce controls supporting a compliant competitive bidding process; monitor and review Procurement and Sourcing controls and compliance; ensure appropriate approvals and documentation are maintained.
• Provide Tier-2 customer care support for escalations, complex inquiries, and issue resolution related to sourcing events and purchasing workflows; partner cross-functionally with S2P and Business teams to streamline purchasing processes and improve the end-user experience.
• Develop and maintain various dashboards and reports for multiple commodities such as cycle time, participation, compliance, savings, exceptions and supplier performance; conduct quarterly supplier performance/feedback calls with designated suppliers to drive service and process improvements; deliver training and awareness sessions for suppliers and internal stakeholders on process changes, expectations, and compliance requirements.
• Lead process improvement initiatives to reduce manual effort, eliminate redundancies, and strengthen controls; identify and propose automation/AI opportunities to improve efficiency, data quality, and customer experience.
• Create non-strategic contract records for specific commodities by completing required metadata fields in the CLM tool and ensuring alignment with sourcing outcomes.

Manager, Bid Desk

Scrum Master

• Lead teams and the organization on how to best use Agile principles/frameworks and effectively leverages appropriate best practices.
• Act as Scrum Master for assigned Scrum/Kanban teams, facilitating ceremonies such as, stand-ups, backlog grooming, sprint planning, and retrospectives.
• Manage Sprints - keeping order, process, delivery, priorities accurate and on time.
• Collaborate with engineers, product owners, and other stakeholders to understand the expected product functionality and customer requirements.
• Assist in removing team impediments, and track and maintain metrics.
• Create, assess, update and maintain agile documentation.
• Lead projects in Waterfall to Agile methodologies.
• Support transition to Agile.
• Perform other duties and/or special projects as assigned.

AVP – IAM Scrum Master

Financial Planning and Analysis

• Deliver a centralized Finance Governance Model by driving adherence and standardizing execution of governance programs
• Lead Issue, Incident Management & Customer Remediation across the Finance organization
• Enforce a standard approach for issue documentation & risk mitigation
• Assess the impact of cross functional issues on Finance and monitor status reporting
• Support various governance responsibilities such as Exam Support and Supplier oversight