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Synchrony

Manager, Bid Desk

Synchrony

Bid Desk Manager at Synchrony leading enterprise-wide competitive bidding events across all business units. Liaising between stakeholders, sourcing leaders, and suppliers for compliant procurement outcomes.

Posted 6/11/2026full-timeHyderabad • 🇮🇳 IndiaSeniorLeadWebsite

About the role

Key responsibilities & impact
  • Serve as the primary liaison among internal requesters, Sourcing, P2P/S2P teams, and suppliers for competitive bidding activities; lead end-to-end execution of competitive events, including RFx development, supplier communications, event administration in Coupa, and multiple e-auction formats.
  • Creation of bid analysis, supporting supplier evaluation activities, and communicating results to suppliers; provide clear award recommendations aligned to business requirements; negotiate with designated suppliers for quick-bid commodities and document saving outcomes per policy.
  • Analyze historical purchase data and tail-spend to identify, prioritize, and expand opportunities for competitive bidding.
  • Drive procurement initiatives that improve cycle time, productivity, and total cost by introducing and sustaining supplier competition through bidding.
  • Establish, monitor, and enforce controls supporting a compliant competitive bidding process; monitor and review Procurement and Sourcing controls and compliance; ensure appropriate approvals and documentation are maintained.
  • Provide Tier-2 customer care support for escalations, complex inquiries, and issue resolution related to sourcing events and purchasing workflows; partner cross-functionally with S2P and Business teams to streamline purchasing processes and improve the end-user experience.
  • Develop and maintain various dashboards and reports for multiple commodities such as cycle time, participation, compliance, savings, exceptions and supplier performance; conduct quarterly supplier performance/feedback calls with designated suppliers to drive service and process improvements; deliver training and awareness sessions for suppliers and internal stakeholders on process changes, expectations, and compliance requirements.
  • Lead process improvement initiatives to reduce manual effort, eliminate redundancies, and strengthen controls; identify and propose automation/AI opportunities to improve efficiency, data quality, and customer experience.
  • Create non-strategic contract records for specific commodities by completing required metadata fields in the CLM tool and ensuring alignment with sourcing outcomes.

Requirements

What you’ll need
  • Bachelor’s Degree in Commerce/ Finance or related field (or equivalent business-related experience) with 7+ years of experience in procurement/sourcing/bid management experience (or 5+ years with a post-graduate degree)
  • 5+ years Procurement or Sourcing experience or in Lieu of a degree 9+ years of experience in procurement/sourcing/bid management experience
  • Tools: Proficiency with Coupa/Ariba or comparable tools and MS Office (Excel, PowerPoint, Word)
  • Advanced analytical skills and basic negotiation capabilities with demonstrated experience managing competitive bid events (RFx and e-auctions)
  • Strong interpersonal, written, and verbal communication skills
  • Ability to work independently and effectively manage multiple stakeholders and priorities with little supervision.

Benefits

Comp & perks
  • best-in-class employee benefits and programs
  • career advancement and upskilling opportunities
  • Enhanced Flexibility
  • option to work from home or workspaces

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
competitive biddingRFx developmentbid analysissupplier evaluationnegotiationprocurement initiativesprocess improvementautomationdata analysiscontract management
Soft Skills
interpersonal skillswritten communicationverbal communicationindependent workstakeholder managementprioritizationcustomer careissue resolutiontrainingcollaboration