Sutter Health

Medical Assistant

• Provides clinical and clerical support to providers and members of the patient care team(s)
• Performs a variety of back office and patient-related tasks supporting the delivery of high-quality patient care.
• Helps ensure smooth patient and workflow within the department
• Assists the patient care team in implementing the medical plan of care.
• Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers.
• Performs all duties under the direction of a clinician.
• Travel may be required to Daly City, San Carlos, Campbell & Fremont.

Medical Assistant, Developmental Pediatrics

Pharmacist

• Delivers pharmaceutical care through the provision of patient-centered clinical service, medication information, education, medication preparation and distribution that ensures safe, effective, and cost efficient medication therapy.
• Exercises sound judgment, and developed clinical skills to provide input to and implement the patient's plan of care based on the diagnosis in a timely manner.
• Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent patient assessment, attentive monitoring and care, and effective communication.
• Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
• May also be responsible for performing specific tasks and/or orient other staff to the department.

Inpatient Clinical Pharmacist III

• Provides clinical and clerical support to providers and members of the patient care team(s)
• Performs a variety of back office and patient-related tasks supporting the delivery of high-quality patient care
• Helps ensure smooth patient and workflow within the department
• Assists the patient care team in implementing the medical plan of care
• Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers
• Performs all duties under the direction of a clinician

Medical Assistant, Urgent Care

Representative

• Serves as the first point of contact for patients entering the medical facility
• Greets and checks-in patients
• Verifies information and schedules appointments
• Facilitates intake procedures such as completion of healthcare and insurance forms
• Collects payments for services
• Gains confidence and cooperation from patients and their family/support group
• Adheres to all organizational, local/state/federal regulations and policies

Patient Services Representative II

Business Operations

• Setting direction and coordinating the business and finance activities of the Department of Pharmacy
• Collaborating closely with departmental and organizational leadership
• Optimizing operational and cost efficiencies
• Business planning, integration of newly acquired assets, and prioritization of digital and analytics support
• Handling confidential information and organizing priorities

Senior Director, Pharmacy Business Operations – Integration

Medical Director

• Provides strategic leadership in advancing pharmacy services through the integration of clinical quality, safety, and outcomes initiatives.
• Advances a culture of clinical excellence, patient safety, and continuous quality improvement within pharmacy services.
• Oversees the assessment, development, implementation, and evaluation of policies, procedures, and programs aimed at ensuring safe, evidence-based pharmacologic care across all healthcare settings.
• Provides oversight of the system drug diversion prevention, medication safety, medication use policy, and regulatory compliance and accreditation programs across the system.
• Serves as a key partner in institutional quality and safety initiatives and regulatory compliance.

Senior Director, Pharmacy Clinical Quality – Safety

• Serves as the first point of contact for patients entering the medical facility
• Greets and checks-in patients, verifies information, schedules appointments
• Updates Electronic Health record (EHR)
• Facilitates intake procedures and collects payments
• Gains confidence and cooperation from patients and their families
• Adheres to organizational, local/state/federal regulations and policies

Patient Services Representative II, Mammography

Customer Support

• Receives incoming inquiries and service requests from patients, employees, providers, vendors and others
• Responds to inquiries with accurate and timely information utilizing customer service and quality standards
• Works as part of a team to support service delivery teams
• Establishes and maintains collaborative relationships with customers to enhance service and satisfaction
• Helps foster an environment of continuous improvement in business processes and services
• Adheres to local/state/federal regulations to ensure privacy and safety of information

Customer Service Agent II

Scheduler

• Perform general registration duties by interviewing patients or their representatives
• Enter accurate information onto appropriate forms and computer system
• Collect appropriate co-payments and obtain signatures
• May escort patients to destination if required
• Maintain scheduling for department/specialized procedures
• Coordinate services with physicians' offices and other related departments
• Gain confidence and cooperation from patients and healthcare providers through effective communication

Registration, Scheduler

• Performs general registration duties by interviewing patients or their representatives.
• Enters accurate information onto appropriate forms and computer system.
• Collects appropriate co-payments, and obtains signatures.
• May escort patients to destination if required.
• Maintains scheduling for department and/or specialized procedures.
• Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary.
• Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.

Registration Scheduler

Program Coordinator

• Providing administrative logistics and operations support to a clinical or non-clinical program
• Serves as principal administrative contact and liaison for internal and external department or program constituencies
• Duties may include program implementation and administration support, internal and external operational/administrative liaison, program marketing support, and reporting
• Works within established procedures with a moderate degree of supervision in a work environment of multiple and conflicting priorities
• Recognizes and solves typical program problems and updates program manager/leader on status of projects

Program Coordinator II, Diagnostic Imaging Scheduling

• Delivers pharmaceutical care through the provision of patient-centered clinical service, medication information, education, medication preparation and distribution that ensures safe, effective, and cost efficient medication therapy
• Exercises sound judgment, and developed clinical skills to provide input to and implement the patient's plan of care based on the diagnosis in a timely manner
• Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent patient assessment, attentive monitoring and care, and effective communication
• Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
• May also be responsible for performing specific tasks and/or orient other staff to the department.

Inpatient Clinical Pharmacist III, Bay Area Float Pool

Educator

• Provides diabetes self-management education/training (DSMT) and/or medical nutrition therapy (MNT) to individuals, family members, and groups
• Manages the care of a distinct patient population
• Coordinates patient care in collaboration with other healthcare providers
• Develops effective individualized protocols for patient care

Diabetes Educator I/II, Ambulatory

• Regulates and maintains patient appointment schedules for interventional radiology, diagnostic imaging and special procedures

Procedure Scheduler, XRay

Patient Access

• Responsible for daily departmental operations
• Implementing standardized processes and best practices
• Carrying out the concept of one team
• Assisting in monitoring compliance with regulatory, accreditation, and safety standards
• Monitors everyday activities and maintains effective working relationships with internal and external customers
• Collaborates closely with referring physicians, physician office staff, physician liaisons, and other key department managers