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Patient Services Representative II, Mammography
Sutter HealthPatient Services Representative serving as the first contact for patients at Sutter Health facilities. Handling patient intake, insurance verification, and appointment scheduling while ensuring compliance and privacy.
About the role
Key responsibilities & impact- Serves as the first point of contact for patients entering the medical facility
- Greets and checks-in patients, verifies information, schedules appointments
- Updates Electronic Health record (EHR)
- Facilitates intake procedures and collects payments
- Gains confidence and cooperation from patients and their families
- Adheres to organizational, local/state/federal regulations and policies
Requirements
What you’ll need- HS Diploma or equivalent education/experience
- 1 year of recent relevant experience
- Basic knowledge of insurance policies and procedures
- Ability to interpret a variety of data and instructions
- Possess written and verbal communications skills
- Well-developed time management and organizational skills
- General knowledge of computer applications
- Ability to work independently and as part of a team
- Ensure privacy of each patient’s Protected Health Information (PHI)
Benefits
Comp & perks- Comprehensive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Patient Check-InData InterpretationPayment CollectionComputer Applications Knowledge
Soft Skills
Written CommunicationVerbal CommunicationOrganizational SkillsTeam CollaborationIndependence
Certifications
High School Diploma or Equivalent