Supermicro

Software Engineer

• Support development and production of next-generation high-speed optical interconnect solutions for AI and hyperscale datacenter infrastructure
• Develop and integrate optical interconnect, transceiver, and photonic manufacturing equipment and process solutions
• Drive full-cycle integration of active optical components onto Photonic Integrated Circuits or electronic substrates for 800G/1.6T optical modules, CPO, and OCS technology
• Translate chip layouts into physical production flows and develop reproducible, high-yield manufacturing processes
• Optimize photolithography, etching, deposition, flip-chip, and wire-bonding processes
• Balance optical and electrical performance trade-offs
• Define and optimize CPO packaging and manufacturing strategies, including fiber-to-chip coupling, sub-micron alignment, and thermal dissipation
• Perform hands-on testing, optical alignment, and system-level validation with test and electronics teams
• Transition prototypes into scalable, high-volume manufacturing
• Travel periodically to offshore and other manufacturing sites to collaborate with technology and production partners
• Oversee daily production operations for optical and electronic assemblies, including PCBA testing and optical module integration
• Analyze and optimize processes for efficiency, yield, quality, and cost-effectiveness
• Implement Lean Manufacturing (5S), Six Sigma, and continuous improvement initiatives
• Perform quality control of parts, accessories, and finished products
• Troubleshoot defective products, prepare reports, and work with QA teams on product and process improvements
• Ensure maintenance, calibration, and troubleshooting of production equipment
• Maintain production records and prepare daily, weekly, and monthly management reports
• Provide technical guidance and training to production operators and technicians; develop skill matrices and team development plans
• Monitor inventory of raw materials, tools, and spare parts
• Promote safety, environmental compliance, and waste reduction initiatives

Senior Manager, Optical Manufacturing Engineering

Engineer

• Analyze and optimize advanced optical interconnect, transceiver, and photonic manufacturing solutions to improve product yield
• Participate in testing, validation, and troubleshooting of photoelectric conversion, fiber-optic communication systems, silicon photonics, and signal integrity issues
• Collaborate with hardware, firmware, product management teams, and external partners on product development and deployment
• Identify and resolve optical performance, thermal, packaging, and signal integrity challenges
• Scale next-generation optical platforms from development to production
• Travel occasionally to manufacturing sites to support technology transfer and production activities
• Provide day-to-day technical support on the production floor for optical module assembly, testing, and quality control
• Monitor production operations to ensure efficiency, minimize downtime, and maintain product quality
• Inspect parts, components, and finished optical products; isolate defects, analyze root causes, and support corrective actions
• Optimize manufacturing processes using Lean Manufacturing (5S), Six Sigma, and continuous improvement methods
• Support equipment maintenance, calibration, and basic troubleshooting of mechanical, electrical, and software-related issues
• Maintain production records and contribute to daily, weekly, and monthly reports
• Work with production operators and technicians to improve workflow, skills, and team efficiency
• Monitor inventory levels of materials and tools
• Promote safety protocols and environmental best practices on the manufacturing floor

Optical Manufacturing Engineer

• Analyze and optimize advanced optical interconnect, transceiver, and photonic manufacturing solutions to improve product yield
• Participate in testing, validation, and troubleshooting of photoelectric conversion, fiber-optic communication systems, silicon photonics, and signal integrity issues
• Collaborate with hardware, Firmware, PM, and external partners on product development and deployment
• Identify and resolve optical performance, thermal, packaging, and signal integrity challenges
• Contribute to scaling next-generation optical platforms from development to production
• Travel occasionally to manufacturing sites to support technology transfer and production activities
• Provide day-to-day technical support on the production floor for optical module assembly, testing, and quality control
• Monitor production operations for efficiency, OEE, downtime reduction, and product quality
• Inspect parts, components, and finished optical products; isolate defects, analyze root causes, and support corrective actions
• Optimize manufacturing processes using Lean Manufacturing (5S), Six Sigma, and continuous improvement methods
• Support equipment maintenance, calibration, and basic mechanical, electrical, and software troubleshooting
• Maintain production records and contribute to daily, weekly, and monthly reports
• Work with production operators and technicians to improve workflow, skills, and team efficiency
• Monitor inventory levels of materials and tools
• Promote safety protocols and environmental best practices on the manufacturing floor

Product Manager

• Research customer applications and provide feedback to engineering teams to optimize products
• Manage motherboard products through their entire lifecycle until product EOL
• Create product roadmaps and strategies for successful product deployments based on customer requirements
• Coordinate operational activities from product kick-off to product launch and ensure timely launches
• Drive product quality improvement during design and manufacturing stages
• Create positioning statements, marketing and sales training materials, and product specifications
• Present training materials to internal sales forces and external audiences
• Travel periodically to visit customers and attend trade shows
• Conduct competitive analysis and develop an industry partner ecosystem
• Drive technical issues to closure by arranging resources and coordinating with engineering teams to duplicate and debug issues
• Serve as third-level technical support and provide pre- and post-sales support
• Manage critical support situations

• 零件資料庫建立與維護
• 新材料料號申請與管理
• 材料應用技術開發
• 材料樣品異常檢討與改善
• 材料特性測試與可靠度驗證
• 材料不良分析與異常處理
• 製程應用與材料匹配變異管理
• 供應商稽核、評鑑與技術輔導
• 供應商開發與材料導入

Senior Power Supply Component Engineer

Accounting Manager

• Serve as a senior subject matter expert on ASC 606 and US GAAP revenue recognition
• Partner with executive and cross-functional stakeholders to guide business decisions and structure complex commercial arrangements
• Strengthen the overall Quote-to-Cash ecosystem
• Manage, mentor, and develop revenue accounting and revenue recognition professionals, including managers and analysts
• Lead and scale the Technical and Operational Revenue Organization
• Drive talent development, succession planning, organizational design, process excellence, systems improvement, and strong controllership
• Own complex revenue recognition matters and manage the revenue cycle for accurate ASC 606-compliant recognition
• Update revenue recognition policy manuals and procedures
• Communicate technical perspectives to sales, customer-facing personnel, finance teams, and management
• Review customer contracts for revenue recognition implications and collaborate with Sales on transaction structuring
• Prepare technical position papers and provide guidance to non-finance organizations on new accounting guidelines
• Manage the monthly revenue close process, including close analyses and reviews
• Establish and maintain policies, controls, and governance frameworks for accurate, timely, and compliant revenue reporting
• Oversee revenue-related policy disclosures for US GAAP and SEC compliance
• Work with internal and external auditors regarding revenue recognition interpretations and guidance
• Drive integration alignment across revenue-related areas, enhance key revenue controls, improve operations, provide analytics for strategic decisions, and support system enhancements and automation

Senior Director, Revenue Accounting

Field Engineer

• Handle complex, non-standard service cases
• Collaborate closely with product managers
• Produce detailed SOPs and knowledge base documentation
• Troubleshoot and resolve complex technical problems on Supermicro equipment onsite and remotely
• Lead preventive maintenance actions and manage repair/parts cycle times
• Deliver against Supermicro service-level agreements
• Manage and quickly correct escalation situations
• Provide second-line support to resellers and distributors
• Work with Technical Account, Service, and Product Managers to define service programs
• Provide fault-triage information and training materials
• Run tests and simulations at the company facility
• Travel to the field to train customers or resolve customer issues
• Train new service engineers
• Determine technical issue requirements and root causes with customers
• Manage day-to-day tickets in the SMC Service Portal

Service Engineer

• Provide remote support in Denmark, combining dedicated support and helpdesk support
• Troubleshoot and resolve complex technical problems on Supermicro equipment in enterprise environments, both on-site and remotely
• Lead preventive maintenance actions and manage repair/parts cycle times to meet service level agreements
• Manage escalations quickly and professionally
• Provide second-line support to resellers and distributors
• Collaborate with Technical Account, Service, and Product Managers to define service programs
• Provide fault triage and training materials
• Run tests and simulations at the company facility
• Travel to customer sites to train personnel and resolve customer issues
• Train new service engineers
• Own and manage the customer base under Technical Account Manager direction
• Research, implement, and escalate solutions for unresolved problems
• Manage service tickets through the SMC Service Portal
• Deploy and maintain servers and GPU systems, networking, cable management, and firmware/BIOS configuration
• Generate and present quality reports

• Handle complex, non-standard service cases
• Collaborate closely with product managers
• Produce detailed SOPs and knowledge base documentation
• Lead preventive maintenance actions
• Manage repair and parts cycle times
• Deliver against and drive compliance with Supermicro service-level agreements
• Manage and correct escalation situations quickly and professionally
• Provide second-line support to resellers and distributors
• Define service programs with the Technical Account Manager, Service Manager, and Product Manager
• Provide fault-triage information and training materials
• Run tests and simulations at the facility to assist problem-solving
• Travel to customer sites to train personnel and resolve customer issues
• Train new service engineers
• Determine requirements and root causes of technical issues with customers
• Manage day-to-day tickets assigned in the SMC Service Portal

Product Marketing

• Lead development of technical marketing content across Supermicro’s product portfolio and all stages of the sales pipeline
• Create brochures, web content, social media content, product specifications/datasheets, sales collateral, and video content
• Consult with product managers, system engineers, and technical staff to understand products and translate technical features into customer-focused messaging
• Work with hardware and software partners to promote Supermicro as a provider of AI, enterprise, and edge solutions
• Ensure correctness, clarity, and quality of outward-facing technical marketing content
• Own several product portfolios and execute regular product launch and promotion campaigns
• Drive lead generation and nurturing throughout the sales pipeline
• Provide product marketing support for trade shows and other events
• Conduct product, market, and competitor analysis against key buying criteria

Product Marketing Specialist

Project Manager

• Own end-to-end delivery of complex, customer-driven hardware projects with intricate Bills of Materials
• Coordinate across engineering, supply chain, manufacturing, and quality teams
• Own project schedules, risk management, material readiness, and cross-functional execution
• Keep stakeholders aligned and proactively remove blockers
• Ensure on-time delivery while balancing multiple workstreams
• Manage multiple rack and cluster hardware projects in parallel
• Manage escalations and challenges from customers, internal leadership teams, and external vendors
• Support off-hours project needs and coordinate with teams across global time zones
• Travel occasionally and host meetings across global time zones

Senior Project Manager

Hardware Engineer

• Capture schematics, check layouts, create BOMs, debug, and test server board/add-on card products
• Modify and enhance existing designs to improve server motherboard quality
• Collaborate with engineering and other teams to identify and resolve engineering issues early
• Prepare technical documentation, including product specifications, layout instructions, and test procedures
• Ensure products conform to engineering specifications, regulations, and customer expectations
• Transfer products to manufacturing with clear documentation and provide technical support for product problems
• Provide documentation and technical support to contract manufacturers and production during sample and production stages
• Mentor young engineers on the team

Senior Hardware Design Engineer

Systems Engineer

• Partner with Product Managers to define system specifications, configurations, and feature requirements
• Lead and support the full system development lifecycle from concept and design through launch, production, and end-of-life
• Ensure system deliverables meet quality, schedule, and performance targets
• Collaborate with Engineering, Manufacturing, Sales, Component Management, and Lab teams
• Serve as a technical liaison between internal teams to resolve system-level issues
• Support system bring-up, assembly, validation, and testing activities in the lab
• Assemble and integrate CPU, motherboard, memory, storage, networking, GPU, and drives
• Conduct system-level root cause analysis for hardware, firmware, and integration issues
• Define and implement corrective actions with R&D teams
• Provide technical guidance to manufacturing and production teams for pilot runs, production ramp, and quality improvements

System Engineer

Application Engineer

• Provide technical support to enterprise, data center, and HPC customers
• Work with customers by phone and email to resolve motherboard and server-system technical issues
• Collaborate with R&D hardware, software, and production teams to resolve technical issues
• Identify and resolve computer hardware and software problems
• Continuously develop knowledge of current and new Supermicro products
• Proactively resolve customer technical issues
• Act as a product expert and provide correct product solutions in collaboration with product support and development teams

QA Engineer

• Execute software automation
• Validate IPMI, Redfish, BIOS, and software tools
• Perform software user interface, functional, and stress testing
• Provide feedback to the design team to improve product quality
• Analyze and validate software/system issues
• Create detailed evaluation test reports
• Perform ad-hoc testing on OEM systems
• Enforce software quality control standards
• Participate in issue review sessions with PMs, FAEs, service teams, and customers
• Ensure continuous testing coverage for top-priority projects through global team collaboration
• Maintain company standards

Senior Manager, Optical Manufacturing Engineering

Optical Manufacturing Engineer

Optical Manufacturing Engineer

Product Manager

Senior Power Supply Component Engineer

Senior Director, Revenue Accounting

Service Engineer

Service Engineer

Service Engineer

Product Marketing Specialist

Senior Project Manager

Senior Hardware Design Engineer

System Engineer

Application Engineer

Software QA Engineer