Application Engineer

Supermicro

Application Engineer providing technical support for Supermicro’s server, storage, and networking solutions. Resolving hardware and software issues for enterprise, data center, and HPC customers.

Posted 8/18/2026full-timeSan Jose • California • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support for enterprise and data center systems, with a strong focus on resolving hardware and software issues. Possesses excellent communication skills and a proactive approach to customer service.

Highest-signal resume keywords

Technical Support ExperienceServer / Workstation GPU KnowledgeProblem Resolution SkillsCollaboration with R&D TeamsBachelor's Degree in Computer Engineering or Electrical Engineering

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical SupportComputer Hardware TroubleshootingSoftware Problem ResolutionServer Systems KnowledgeMotherboard Expertise

Soft Skills

Strong Organizational SkillsExcellent Communication SkillsTeam PlayerDetail-OrientedCreative Problem Solving

Industry Keywords

Enterprise SupportData CenterHPC CustomersSupermicro ProductsProduct Expert

About the role

Key responsibilities & impact

Provide technical support to enterprise, data center, and HPC customers
Work with customers by phone and email to resolve motherboard and server-system technical issues
Collaborate with R&D hardware, software, and production teams to resolve technical issues
Identify and resolve computer hardware and software problems
Continuously develop knowledge of current and new Supermicro products
Proactively resolve customer technical issues
Act as a product expert and provide correct product solutions in collaboration with product support and development teams

Requirements

What you’ll need

Bachelor's degree in Computer Engineering or Electrical Engineering is preferred
2 years of working or technical support experience in computer systems and/or servers is a plus
Strong organizational and well-developed social skills
Strong analytical, creative, detail-oriented, and organizational abilities
Good team player
Excellent telephone etiquette and on-site support skills
Excellent knowledge of Server / Workstation GPU products
Strong verbal and written communication skills

Benefits

Comp & perks

Comprehensive benefits package
Potential eligibility for bonus programs
Potential eligibility for equity award programs