Supermicro

Product Manager

• Support and coordinate GPU-related operations across RMA, Service, Repair, Technical Support, and Production teams
• Streamline data collection and accelerate RMA decisions
• Improve documentation quality and strengthen cross-team and vendor coordination
• Assist with new GPU platform bring-up, lab readiness, and test SOP development and updates

Associate Product Manager

• TTM for new product training for customers
• Approach customers in general rack-scale solutions and cold calling
• General Sales training scheduled by annual program or based on request from channel sales training kits creation
• Expand existing client accounts for retention and growth
• Qualify opportunities; create target lists for vertical markets
• Strategically position Super Micro’s products and services
• Promote the right product to the right customer at key product conferences
• Develop relationships, communicate product and market information
• Develop superior customer service relationships with prospects and work with sales teams to close deals
• Identify business opportunities
• Work as part of a team and closely with other departments within the organization
• Produce reports to management on weekly basis

Director, Product Management

• Execute in-depth research about customer applications and provide feedback to engineering teams on how to optimize products
• Manage products through their entire lifecycle until product EOL
• Create product roadmaps and develop strategies for successful product deployments based on deep understanding of customer requirements
• Coordinate operational activities from product kick-off to product launch; Ensure TTM launches with strong project management skills
• Drive product quality improvement during design and manufacturing stages
• Create positioning statements, marketing and sales training materials, product specifications
• Present training materials to internal sales force as well as externally
• Travel periodically to visit customers and attend trade shows
• Conduct competitive analysis and develop ecosystem with partners in the industry
• Drive technical issues to closure by arranging resources and engaging with other engineering teams to duplicate and debug
• Serve as third level technical support and provide pre/post-sales support
• Manage critical support situations

Senior Manager, Product Management

Executive Assistant

• Manage the Chief Revenue Officer (CRO) Outlook calendars
• Prioritize meeting requests while troubleshooting conflicts
• Responsible for booking CRO air travel, land transport, and accommodation
• Handle confidential information and communication with all levels of the organization
• Plan, coordinate, organize, and help at various department meetings and events
• Interface with different departments and stakeholders globally
• Assist with compiling information and preparing spreadsheets and PowerPoint presentations
• Coordinate, manage, and support the preparation of internal/external meetings, including notetaking

Application Engineer

• Recruits, leads and mentors team of FAE's in support of revenue growth at all assigned accounts
• Solution architect and presentation skills to help expand Fortune1000 account penetration and loyalty
• Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions
• Provides technical leadership in Pre-Sales and oversee implementation of such solutions
• Effectively engage with C-level technical customers, gain and maintain trust
• Highly technical problem solver who understands datacenter solutions, system architecture, hardware and software interaction
• Should possess proven HW and SW debug skills, preferably at the solution level
• Manage and leads product HW and SW engineers during product development
• Manage and leads teams during investigation and resolution of problems in the field
• Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues
• Develop and review datacenter systems solutions, technical bid responses and presentations
• Work cross-department to ensure customer satisfaction and timely resolution of issues
• Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs
• Ability to present the corporate brand, product messaging and solutions to customers
• Visit on-site facilities and operations to enable solution integration and issue resolution
• Some travel required (up to 25%)

Senior Field Application Engineer

• Own and groom the end-to-end SONiC-based Switch software roadmap
• Lead industry forums to promote Supermicro’s SONiC networking switch software position
• Create differentiated product strategies that set Supermicro apart
• Engage with customers to capture needs for networking switch software
• Deliver executive-level updates and briefings
• Foster collaboration with engineering, sales, marketing, and business units
• Maintain expertise in networking switch software technologies
• Establish clear product goals and success metrics

Senior Director, Switch Software Product Management

Engineering Manager

• Hire and onboard new team members
• Develop relationships with your team, support, and coach them through regular 1 on 1 meetings
• Set specific goals with each team member and position them for success
• Support overall career development and growth
• Support timely delivery of technical solutions to address engineering needs
• Participate in technology discussions and advocate for better Software Development Life Cycle practices
• Grow the technical expertise of your team and promote best practices
• Own and manage the teams' delivery commitments/work and hold them accountable
• Grow a healthy, collaborative culture in line with Supermicro core values
• Be an example and a promoter of transparency and open communication
• Collaborate closely with the Engineering leadership team, peers, and other leaders in the organization
• Be a partner of Product and Engineering and work together to consistently align on roadmap and priorities
• Advocate for Agile methodologies and help promote great organizational practices

Manager, Software Development

• Plan and purchase material requirements and ensure flow of materials for ongoing production as well as for new products in development
• Prepare, review, place department purchasing requisitions
• Maintain computerized purchasing records and paper filing
• Monitor and resolve production material shortages
• Seek, partner and maintain relationships with reliable outside vendors and suppliers to manage purchase order based on demand
• Place order and follow up closely with counterpart CMs to achieve sales demand and fulfillment
• Monitor and follow up closely with CM production schedule to ensure on-time delivery and monitor it for prototype projects
• Update planning spreadsheets and internal reports on a regular basis
• Review and monitor inventory levels against sales ratio and sales forecast; respond to changes in sales trend and sales forecast
• Enter purchase transactions precisely and gather both historical and current data
• Other projects and tasks may be assigned based on business needs
• Project pricing management, submitting claims, sales order follow up, understanding of RMA policy

Associate Product Manager – Key Components

Engineer

• Execute Power Integrity (PI) tools and provide inputs to design and lab teams
• Execute Signal Integrity (SI) tools and provide inputs to design and lab teams
• Develop scripts to provide solutions in design and PCB manufacturing issues
• Define and develop design methodologies to improve design quality and productivity
• Engage with Computer Aided Design (CAD) tool vendors for tool evaluation and support
• Engage with PCB and CM vendors to understand and evaluate PCB materials and stackups

Signal Integrity Engineer

Mechanical Engineer

• Responsible for creating specifications, design schemes, and project functional blocks, correctly selecting parts and vendors, testing equipment for new projects, and modifying/enhancing existing designs.
• Responsible for schematics captures, layout check, BOM creation, and debugging and testing of server board/add-on card/backplane products.
• Collaborate with validation engineers and labs to discover and solve any quality-related issues of designs in the early stages.
• Create fluent technical documentation including product specifications, layout instructions, test procedures, etc.
• Set up testing environment, resolve complicated issues, and work on critical engineering problems.
• Ensure product conforms to engineering specifications and regulatory and customer performance expectations.
• Transfer products to manufacturing with clear documentation and help C.M. and technical support to solve problems.

Senior Hardware Design Engineer

• Own the end‑to‑end lifecycle of Ethernet switch and AI‑enhanced networking products and solutions, from product kick‑off through launch, growth, and EOL.
• Work closely with sales to promote switch and AI network solutions to target customer accounts, identify new opportunities, and drive design‑wins and revenue.
• Execute in‑depth research on customer applications, network architectures, and AI/automation use cases; translate findings into clear product requirements and solution definitions.
• Define and maintain product and solution roadmaps (hardware, software, and AI features), prioritizing based on customer value, business impact, and technical feasibility.
• Act as program owner for key product and solution initiatives, coordinating cross‑functional activities (engineering, purchasing, CM/ODM, vendors, operations, support) to deliver on time, on scope, and on budget.
• Ensure successful time‑to‑market (TTM) launches through strong project and program management, tracking milestones, resolving risks, and driving issue closure.
• Drive product quality improvements throughout design, validation, manufacturing, and deployment stages, partnering with engineering, quality, and operations teams.
• Define AI‑driven features for network optimization (e.g., telemetry analytics, anomaly detection, capacity planning, intent‑based policies) and work with data/ML and network engineering teams to deliver them.
• Develop and maintain product documentation including positioning statements, solution briefs, data sheets, competitive battle cards, and internal sales/SE training materials.
• Deliver compelling product and solution training to internal sales, field engineering, and partner teams, and present solutions externally to customers, partners, and at industry events.
• Conduct ongoing competitive analysis (features, performance, ecosystem, pricing) and use insights to sharpen product positioning, roadmap decisions, and win strategies.
• Build and nurture an ecosystem of partners (software, silicon, systems integrators, and cloud/service providers) to deliver complete AI‑enabled network solutions.
• Coordinate demos, proof‑of‑concepts, and solution validations with customers; provide pre‑sales and post‑sales support for critical opportunities.
• Drive critical technical and customer issues to closure by aligning resources, engaging with engineering and support teams, and communicating resolution plans to stakeholders.
• Champion the voice of the customer and the field within the organization, ensuring that products and solutions support the company’s overall strategy and deliver measurable customer outcomes.
• Track and report on key performance metrics (adoption, revenue, margin, quality, and customer satisfaction) and use insights to refine roadmap, GTM, and operational plans.

Principal Product Manager

Compliance

• Support daily FTZ customs compliance operations, including admissions, withdrawals, exports, transfers, weekly entry processing, and inventory adjustments
• Coordinate with customs brokers, freight forwarders, warehouse operations, manufacturing teams, and internal stakeholders regarding FTZ activity and customs documentation
• Review and validate HTS classifications, country of origin, valuation, and customs documentation associated with AI server, GPU, storage, and data center infrastructure products
• Support compliance with FTZ regulations, CBP requirements, inventory control procedures, and recordkeeping obligations
• Assist with CBP inquiries, audits, annual reconciliation reporting, and FTZ operational reviews
• Support duty optimization initiatives involving Section 232, Section 301, and other trade programs impacting FTZ operations
• Assist with implementation and enhancement of FTZ software, SAP integration, and customs automation initiatives
• Maintain FTZ procedures, controls, SOPs, and operational documentation
• Prepare operational reporting, compliance metrics, and management updates related to FTZ activity and customs operations
• Support expansion of FTZ operations into additional warehouse and manufacturing facilities

Senior FTZ Compliance Analyst

Supply Chain

• Manage daily FTZ inventory transactions, including admissions, transfers, withdrawals, exports, scrap/destruction, and adjustments related to AI servers, racks, storage systems, and data center components
• Perform reconciliation between SAP, FTZ software, warehouse records, and physical inventory to ensure inventory integrity and CBP compliance
• Investigate and resolve inventory discrepancies, shortages, overages, and transaction issues impacting FTZ inventory accuracy
• Support cycle counts, annual reconciliation, and CBP audit readiness activities across FTZ facilities and warehouse locations
• Coordinate with warehouse, manufacturing, logistics, procurement, and Global Trade Compliance teams to ensure proper FTZ transaction processing and inventory movement controls
• Maintain accurate FTZ inventory records in accordance with CBP regulations and FTZ inventory control requirements
• Support implementation and continuous improvement of FTZ inventory control procedures, automation, and reporting capabilities
• Assist with inventory reporting, analytics, and operational metrics related to FTZ activity and duty optimization initiatives
• Support onboarding of additional FTZ warehouse and manufacturing locations as the FTZ program expands

Senior FTZ Inventory Control Analyst

QA Engineer

• Collect quality metrics for products
• Practice and execute design feedback for manufacturing
• Manage comprehensive quality issue analysis and generate thorough Failure Analysis (FA) reports
• Collaborate effectively with internal teams and external suppliers to achieve superior product quality
• Oversee creation, collection, analysis, and traceability of quality data
• Partner with cross-functional teams to drive continuous quality improvement initiatives
• Conduct field site product quality control and collaborate with worldwide quality teams

Production Quality Engineer

Systems Engineer

• Sr.System Engineer are expected to draft, review and validate system product spec. or features.
• Study new technologies for implement into products.
• Benchmark product performance.
• Support new product pilot run.
• Support issue analysis.
• Able to travel to support business requirement.