Manager, System Repair and Test

Supermicro

Managing server, storage, and system hardware repair and RMA operations at Supermicro. Leading technicians while improving throughput, quality, diagnostics, and turnaround time.

Posted 9/3/2026full-timeSan Jose • California • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing electronics repair operations, including team leadership, operational metrics ownership, and cross-functional coordination. Proficient in troubleshooting, documentation maintenance, and ensuring compliance with safety standards.

Highest-signal resume keywords

Electronics Repair ManagementTeam LeadershipOperational Metrics OwnershipBoard-Level TroubleshootingERP or MES Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electronics RepairRMA OperationsTroubleshootingRoot-Cause AnalysisRepair DocumentationOperational MetricsTurnaround Time ManagementYield ManagementCost ManagementESD Compliance

Soft Skills

Cross-Functional Communication

Certifications & Qualifications

Bachelor's Degree in ElectronicsBachelor's Degree in Engineering

Industry Keywords

Manufacturing OperationsRepair WorkflowSpare Parts ManagementQuality AssuranceCustomer Support Coordination

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage daily repair and RMA operations from diagnosis through rework and final test
Lead, schedule, and develop the repair technician team
Own repair metrics, including turnaround time, yield, scrap rate, and cost per unit
Drive root-cause analysis on recurring failures and close the loop with engineering and quality
Manage spare parts and component availability to protect throughput
Maintain work instructions and repair documentation
Ensure ESD and floor-safety compliance
Coordinate escalations and priority units with customer support and account teams

Requirements

What you’ll need

5+ years in electronics repair, RMA, or manufacturing operations
2+ years managing a team
Strong board-level and system-level troubleshooting ability
Track record owning operational metrics, including yield, turnaround time, and cost
ERP or MES experience for tracking repair workflow
Bachelor's degree in electronics, engineering, or a related field, or equivalent experience
Strong cross-functional communication
Experience coordinating across engineering, supply chain, and customer support

Benefits

Comp & perks

Comprehensive benefits package
Potential eligibility for bonus programs
Potential eligibility for equity award programs